Environmental Resources Management Reviews in London, England | Glassdoor

Environmental Resources Management London Reviews

Updated September 26, 2017
23 reviews

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London, England (UK)

3.1
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Environmental Resources Management CEO Keryn James
Keryn James
7 Ratings

23 Employee Reviews

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Pros
Cons
  • Work-Life balance here is what you demand - you could work as much as you wanted unless you learn to say no (in 35 reviews)

  • Lots of over-time expected with little to no recognition or reward (in 14 reviews)

More Pros and Cons

  1. Helpful (1)

    "Fascinating work, improving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Consultant in London, England (UK)
    Current Employee - Principal Consultant in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Environmental Resources Management full-time (More than a year)

    Pros

    Lots of super smart talented people who are pragmatic and business focussed yet also care about the environment and social issues. Passionate to help companies do better for the planet and people. Almost all Partners seem to be super nice people to work with who care and support work-life balance. Wonderful new female CEO who is working to improve things and seems open and progressive and keen to listen.
    Fantastic safety culture and pretty decent work-life balance. London IT team are face to face and a great support. Bringing in a new mentoring and coaching approach. Seniors can work innovatively in some roles and do their work as they wish assuming doing decently towards targets.
    Great Sustainability reporting and ERM Foundation pretty amazing and inspiring.

    Cons

    Need to keep talent. Need more investment in external reputable academic study and certifications. Need lower billability targets for many people so they can juggle training, learning, marketing, team building, admin, safety, etc.
    Wish London office had more greenery, daylight, trees.
    Need to promote people faster in London. Some promotions turned down in unfair ways:- need more feedback and coaching for talented seniors.

    Advice to Management

    Focus on keeping talent. Lots of amazing people here but still invest in training them and if they leave it's not a great ROI! Perhaps pay a little better when needed to keep people or offer more time off, a lower billability rate, study support, whatever can be done.


  2. Helpful (11)

    "echo most of the other reviews here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Consultant in London, England (UK)
    Current Employee - Principal Consultant in London, England (UK)
    Negative Outlook
    Disapproves of CEO

    I have been working at Environmental Resources Management full-time (More than 5 years)

    Pros

    I agree with much of what is posted here, great technical and commercial knowledge, decent work environment,
    recent organisational changes seem to have been poorly thought out/executed

    Cons

    pay is below market, with annual increases below inflation
    no recognition of talent, promotions are virtually impossible
    no share ownership except at partner level
    limited visibility of senior management, who nonetheless seem to micromanage everything without understanding the people delivering the actual work.
    lack of transparency of financial performance of the company

    Advice to Management

    pay more than lip service to managing and developing people. good people are leaving the company, learn how to engage and listen to your employees rather than talking at them.

  3. Helpful (4)

    "Principal Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Consultant in London, England (UK)
    Current Employee - Principal Consultant in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Environmental Resources Management full-time (More than 10 years)

    Pros

    Fantastic teams and individuals, great experience and exposure, very limited hierarchy

    Cons

    Low salary and biggest downside is the promotion process at higher levels - very difficult and time consuming.
    no shares

    Advice to Management

    The process of honouring those who have stayed loyal with the company for a long time is rarely done. Its really sad to see that. The promotion process for principal to TDs is appalling - it just seems candidates are discouraged at all times


  4. "Exciting time of change!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Environmental Resources Management full-time (Less than a year)

    Pros

    Personally I feel that it is an exciting time to work at ERM now as I am able to be part of an important transformation journey that the company is going through. Being part of a change process and being able to contribute to it is very exciting and it tells me that ERM is up for the new challenges ahead of us. ERM launched the new 5 year strategies last year and introduced a new operating model that allows our consultants to focus on client outcome. The initiative to embark on digital tools to modernise the way we deliver services is very encouraging too. Changes are happening and it will probably take the next 6 - 12 - 18 months to see results at different levels but I am pleased that I work for a company that is full of energy and wants to change.

    Cons

    The nature of consulting business means that consultants, as one progresses in one's career, he/she becomes more specialised in certain areas. Whilst it is good to have specialised areas of expertise, one can sometimes feel a bit difficult to broaden in to other areas. I would be interested to see how the new mechanism we put in place works.

    Advice to Management

    At times maybe ERM need to balance out the decision making empower at local levels...


  5. Helpful (7)

    "Too much micro managing from Group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Consultant in London, England (UK)
    Current Employee - Principal Consultant in London, England (UK)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Environmental Resources Management full-time (More than 10 years)

    Pros

    The work is interesting and diverse.

    Cons

    Poor pay, a focus on sales over delivery, and decisions being made from the Group level without input at the BU level.

    Advice to Management

    Delegate more operational decisions to the BU level. Also, the business plan seems to be focussed on only short-term profitability versus long-term quality control and retention of staff. If something doesn't change, ERM will just be acquired by a larger firm in the medium term.


  6. Helpful (2)

    "Positive changes and exciting times ahead!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Partner in London, England (UK)
    Current Employee - Partner in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Environmental Resources Management full-time (More than 5 years)

    Pros

    Like all industries impacted by the energy and resources sector over recent years, ERM has had to revisit its business strategy and organizational capability to ensure that it remains relevant. The enhanced focus on client centricity has started to pay off with strong client feedback and a robust sales pipeline coming through. ERM is known for its outstanding technical capability and this is reflected in the calibre of employees and new hires made. As one of the last remaining pure-play environmental consulting businesses, ERM remains a destination employer for those professionals focused on the environmental and sustainability agenda within a commercial and business context.

    Cons

    A more market aligned approach to compensation would ensure that ERM remains current in all operating jurisdictions and better able to secure talent in some of the more niche skill sets that the company recruits and employs in.

    Advice to Management

    Continue to build on the improved communication we have seen this year both through our internal platforms and through much great visibility of our leadership teams. Our employees at all levels, not just Partners, want to feel connected and energized to the company's vision and purpose. The improvements being made here are landing very well so far!


  7. Helpful (2)

    "Fantastic people, rewarding work, perfomance culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Consultant in London, England (UK)
    Current Employee - Principal Consultant in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Environmental Resources Management part-time (More than 5 years)

    Pros

    Friendly and collaborative global workforce with diverse backgrounds.
    Deep technical expertise of staff and genuine desire to contribute to a sustainable future for our planet.
    Interesting, international work with clients in all market sectors.
    Good benefits package (especially medical).

    Cons

    Performance culture can be intense.
    Perception among staff that they are working hard to maintain a high profit margin for the benefit of the Partners only (lack of reward for non-Partners).
    Management decisions influenced by weekly figures, failure to take a long term view with regard to recruitment and investment.
    Difficult to achieve promotion as it is based on business case rather than individual merit.

    Advice to Management

    Review whether the current Partnership model is fit for purpose (e.g. consider allowing all staff to invest in ERM).
    Bring back away days/opportunities for staff across the business to build relationships - this would promote collaboration and creativity.

  8. Helpful (1)

    "Great work environment. Could improve wages."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Recommends
    Approves of CEO

    Pros

    The work environment is fantastic, created on one hand by the cultural promoted internally by ERM but also by the people who work at ERM. There is a large focus on your well-being, which goes beyond your health status - colleagues and supervisors will show true concern and interest on how you're getting along, and are ready with advice on how to cope during more stressful periods, and to ensure that your work-life balance is adequate.

    There is also a strong incentive to develop your skills, internally and externally.

    Cons

    Wages should be higher. As a company that deems itself a leader in its field, and prides itself on the expertise of its employees, the wages provided are not competitive at all.


  9. Helpful (7)

    "Wouldn't recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Purchase Ledger Clerk in London, England (UK)
    Former Employee - Purchase Ledger Clerk in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Environmental Resources Management full-time

    Pros

    Benefits - particularly maternity.
    Flexible working

    Cons

    People take advantage of company benefits. Lack of opportunities to progress in the company and don't bother asking for a pay rise.

    Advice to Management

    Aim to retain hard working members of staff instead of taking them for granted


  10. Helpful (14)

    "Environmental consultancy not embracing and developing their staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Manager in London, England (UK)
    Current Employee - Systems Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at Environmental Resources Management full-time (More than 5 years)

    Pros

    Atmosphere is quite relaxed, some benefits are reasonable like the pension etc. if based in the UK, being a multi-national organisation you can work with a very diverse group of people making the place and interesting place to work

    Cons

    Pay is often below market rate, staff leave frequently to find new opportunities because they are not developed internally, mid-level managers can be weak in areas, company is run for the benefit of the partners

    Advice to Management

    Invest more in the staff you have, embrace the staff you do have, reward staff properly each year for the efforts they put in throughout the year


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