Environmental Resources Management Reviews | Glassdoor

Environmental Resources Management Reviews

Updated May 3, 2017
99 reviews

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3.0
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Environmental Resources Management CEO Keryn James
Keryn James
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99 Employee Reviews

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Pros
Cons
  • Hard work to be a consultant - not easy to maintain work life balance (in 30 reviews)

  • Pretty much left to develop yourself with little to no direction (in 12 reviews)

More Pros and Cons

  1. Helpful (5)

    "Workforce Development Learning Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Negative Outlook
    No opinion of CEO

    I worked at Environmental Resources Management full-time (More than 5 years)

    Pros

    Work from home; great benefits

    Cons

    Undergoing a huge transformational (business model and cultural experience) effort - this type of change is extremely difficult for employees - many of the best are leaving and going to the competition

    Advice to Management

    COMMUNICATE!!!!!!!!!


  2. Helpful (8)

    "Choose carefully"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Seattle, WA
    Former Employee - Senior Project Manager in Seattle, WA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Environmental Resources Management full-time (More than 3 years)

    Pros

    Challenging projects, embrace of sustainability, many high-achieving and forward-thinking coworkers, decent salary, workforce diversity, generally good reputation, dedicated leadership (Aspire) and partner training programs, solid marketing and administrative support staff, well-designed project management tools, heavy institutional use of efficient internal communication tools (MS Lync, Salesforce), strong H&S culture, and aggressive micro-managing of business financials does lead to consistent profitability.

    Cons

    ERM is organized into regional divisions which each have their own cultures, as do the offices within the divisions. Don't think that an openness to flexible work schedules, working from home, or commitment to sustainability is the same in every office; roughly, they mirror the country's regional cultures or are a direct expression of the individual office's senior partner's or office manager's personal philosophy. As with every environmental consulting company I have worked for, there is no such thing as technical training on company overhead - the business model is for junior employees to self-train on the client's dime with low billable rates, or on their own time after 40 hours of billable work per week. When a project is managed well, there is sufficient cost built in for training. Inevitably, projects are not managed well, budgeted poorly, or aggressively priced to remain competitive, leaving 1) junior consultants with few billable hours to produce a deliverable using a very limited skill-set, 2) mid-level consultants and project managers with no billable hours to correct mistakes and struggle to deliver a high-quality deliverable, and 3) partners to respond to staff's high turnover, burnout and dissatisfaction with work/life balance, and client's dissatisfaction with low-quality and late deliverables. Alas, no matter how many exit interviews received, nothing is done to make the investment to adequately train junior employees or reduce mid-level burnout.

    The advice then is to choose carefully. First, an office with a culture that reflects your own priorities and desired work experience. Second, as much as you are able, nurture internal relationships to participate in projects with managers and partners that have a track record for winning and producing the high quality work that you are interested in, with an ample margin in the budgets to allow your own development without resorting to excessive work hours for self-education.

    Finally, for those interested in developing business services that rely on any capital more significant than a step ladder, beware. Company management has no appetite for taking on capital (i.e., equipment and supply) costs, an unrealistic approach to ROI, and no mechanisms to realistically manage capital (e.g. an internal cost center).

    Advice to Management

    Take some of that money set aside for partner bonuses, partner meetings and conferences, and non-effective marketing and invest in a technical training program that will reduce your problems in turnover, burnout and work quality. This approach will surely have better results than drinking heavily.


  3. Helpful (15)

    "Don't work here if you don't have to"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Engineer in Irvine, CA
    Former Employee - Project Engineer in Irvine, CA
    Doesn't Recommend
    Neutral Outlook

    I worked at Environmental Resources Management full-time (Less than a year)

    Pros

    Working for ERM has perks like working remotely from home and flexible hours. There are opportunities to grow your career path.

    Cons

    Some pitfalls are: excessive overtime work which goes uncompensated for salaried workers; wear and tear on personal vehicle for work travel; inter-office politics/bickering/gossip-mongering; and over-emphasis on billability and sales over quality.

    Advice to Management

    Tell people up front about billabilty and sales goals before they accept a position. The company vision and your goals are to grow your business so stop stressing that it's a "family". This confuses employees when you invite them to parties and lay them off the following week.


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  5. Helpful (4)

    "Senior Consultant/Sr Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Malvern, PA
    Current Employee - Senior Project Manager in Malvern, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Environmental Resources Management full-time (More than 10 years)

    Pros

    I can trust the people I work with, and the technical staff are very motivated. Level of communication from senior management is acceptable.

    Cons

    Recent staff reductions have significantly reduced available staffing resources requiring senior people to do more mid or junior level work. Salary adjustments for senior level staff have been minimal or flat the last couple years.


  6. Helpful (19)

    "OK place to start in EHS, but the culture is toxifying"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Engineer in Tampa, FL
    Former Employee - Staff Engineer in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Environmental Resources Management (More than 3 years)

    Pros

    ERM has a great reputation and can quickly help you develop an international network of peers and clients.
    Health benefits are solid.
    Depending on your position your workspace can be flexible (in-office, at home or on a client's site).
    HR personnel mean well and work hard.

    Cons

    The company has changed culture dramatically in the last five years, finally following the trend of its competitors by cutting staff en-mass whenever business slows and hiring en-mass when business picks up.
    Loyalty, once heavily valued and fostered by the company, has evaporated on both ends.
    Layoffs are impersonal to rude and project teams aren't notified of layoffs until someone inquires why the laid off person isn't online.
    Wages are average to low unless you're a Partner, vacation is below average, and health/safety are often boxes to check or lipservice.
    Culture has become toxic in many areas as people are burned out or laid off.

    Advice to Management

    Value your employees in ways that show genuine care and give them reason to stay.


  7. Helpful (21)

    "ERM is a Listing Ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Environmental Resources Management (More than 3 years)

    Pros

    Historically good reputation and generally good business acumen along with entrepreneurially orientation. Worldwide foot print appeals to global clients and opens doors for international work and opportunities to work with a wide range of multi-national clients. ERM has smart, innovative, and talented staff.

    Cons

    The Senior Leadership team has become disconnected from the essence of what made ERM great. Similarly, there is a divide between the partners and the rest of the staff ranging from entry level to senior staff. Private equity owner seems to have myopic influence on profitability resulting in short term decision making. ERM has an ineffective system to equitably reward collaboration sales efforts. ERM is adopting an open office floor which can promote collaborative and creative outcomes; however, this "one-size-fits-all" model does not play well to a consulting environment where staff need quiet time to read/analyze and write as well as freedom to communicate by phone without impacting their nearby colleagues.

    Advice to Management

    Re-engage senior leadership in a meaningful way with the partnership and assert a long term strategy which is agnostic to near term profit. Establish meaningful guidelines to reward relative contributions in team selling to promote collaboration.


  8. Helpful (1)

    "Associate Air Quality Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Air Quality Engineer in Brentwood, TN
    Former Employee - Associate Air Quality Engineer in Brentwood, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Environmental Resources Management (More than a year)

    Pros

    Very nice People. Interesting Projects.

    Cons

    Depressing office environment. Low, stagnant pay.


  9. Helpful (8)

    "Great opportunities, but lower then average pay."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Raleigh, NC
    Current Employee - Senior Consultant in Raleigh, NC
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Environmental Resources Management full-time (More than 3 years)

    Pros

    Global opportunities to diversify work, good people, encourages employees to travel and work from other offices. Bonuses are good if you do well.

    Cons

    Lack of leadership, depending on locale, may need to sharpen your elbows. Tough for training and development. Pay lower than industry standard.

    Advice to Management

    Pay good employees more, bad employees less!


  10. Helpful (6)

    "Senior Health & Safety Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior HSE Consultant/Training Manager in Eagle River, AK
    Current Employee - Senior HSE Consultant/Training Manager in Eagle River, AK
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice people below the partner level

    Cons

    Poor health insurance and upper management (division level) is not trustworthy.


  11. Helpful (5)

    "Associate Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Washington, DC
    Former Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Environmental Resources Management full-time (More than 3 years)

    Pros

    The projects were very interesting and the staff is all very nice. Great place to start a career and learn.

    Cons

    Typical workplace complaints: some project managers were easier to work with than others, career development/work evaluation discussions were limited to yearly reviews, salaries could be higher

    Advice to Management

    Higher salaries and more frequent feedback and career development discussion would be helpful. More opportunities for outside training would be nice.


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