Envoy Air Reviews | Glassdoor

Envoy Air Reviews

Updated April 22, 2017
267 reviews

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Full-time Part-time

2.6
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Pedro Fábregas
99 Ratings

267 Employee Reviews

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Pros
Cons
  • Low pay for the amount of training and danger involved in job (in 19 reviews)

  • you will always be considered a part time although you may end up working more than 40 hrs a week (in 11 reviews)

More Pros and Cons

  1. "Need Better Paid!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ramp Agent in New York, NY
    Current Employee - Ramp Agent in New York, NY

    I have been working at Envoy Air part-time

    Pros

    -Working with some amazing people that looking forward to help you grow.

    -Of course the flight benefits is a plus

    -Union representation ( honestly you don't need them, just don't f*** up and do anything stupid. but you're automatic a union once you join. ) people that need them the most are those that are lazy and became comfortable over the years.

    -Great stepping stone to help propel you to create a better career in the airline industry. (STEPPING STONE)

    Cons

    - You're working with people that's been there for years, some look at you like you are about to take their jobs.. some don't even want to look at you..

    -Paid is not good at all

    Advice to Management

    I understand its hard to manage due to union representation, but know that there are good employees that's working hard to move up, so my advise is that help those you see that wants to grow.

    most of the managers that i met so far has been very helpful, so there's no complaint about them.


  2. "A decent start for Flight Attendants"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Chicago, IL
    Current Employee - Flight Attendant in Chicago, IL
    Positive Outlook
    No opinion of CEO

    I have been working at Envoy Air full-time (More than a year)

    Pros

    - Training is solid
    - The Union has your back if things go south
    - Overall staff are okay and on the ground, they try their best to be communicative
    - It's a good place to get a feel for the industry and see if it's a good fit

    Cons

    - The management; clearly it's been a while since some have been out in the field. When they need to go out to take care of something, they'll make rookie mistakes that only someone with very little experience would make
    - Communication. When it comes to those in operations there is a severe break down in lines of communication. You will get conflicting information about flight schedules and be running around the airport looking at the boards for updates
    - The technology: Honestly, I am writing this in the year 2017 and the program used to schedule as well as send messages to staff/crew is based off of old systems. Not very user friendly, clunky, difficult to navigate without memorizing a truly miserable list of commands. Other airlines give their employees tablets to use, or at the very least let them download PDFs of their manuals and contracts; this company insist on having it's employees drag binders and print out information on paper who's hayday was in the 1970s

    Advice to Management

    Get it together. Operations needs some kind of re-haul there are too many mistakes being made that can be easily fixed with better training. Staff while communicative on the ground have virtually no rapport with those in the upper echelon which breeds frustration and resentment with everyone else. Office management is so disconnected with those outside of the "classic office environment," that when they are called out to assist in situations, they're clearly uncomfortable with the work and lack the ability to inspire confidence in both the staff working under them as well as with customers. This can be a great company, but we've got to pull it together. Aside from raising the wages to be more competitive (which is always a good thing), it's the lack of cohesion among staff that causes employees to leave and seek work elsewhere. Seniority is key in this industry but even that won't keep everyone if instead of giving workers answers when things go wrong, diversions are given instead.


  3. "Passenger Service Agent in Savannah"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Passenger Service Agent in Savannah, GA
    Former Employee - Passenger Service Agent in Savannah, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Envoy Air part-time (Less than a year)

    Pros

    Coworkers are great people.

    Team Lead I was under was amazing and was one of the two people who trained me.

    Flight benefits are nice if you have the availability in your schedule to utilize them.

    Offer healthcare insurance for full and part time.

    I recommend night shift if you can get it!

    Cons

    Management at Savannah team needs work, only saw the actual manager maybe twice out of the few months I worked there.

    Team lead was left the full responsibility to run the station which was unfair for the pay the get.

    Communication and scheduling very poorly done, scheduled would change every couple of weeks there was no set schedule of days and times worked so even if you did want to fly you may not be able to if your shift changes all of a sudden.

    You will not get paid up until the minute you clock out they round the payroll which will cut you short 15-30 minutes of the shift you actually punched in and out for.

    You very rarely will be able to work a second job if you want to due to mandatory trainings you have to fly out for (if you are trying to pay bills you will need a second job).

    Advice to Management

    Come up with a consistent schedule that doesn't change every couple of weeks as it makes it hard for employees to have lives outside of the workplace.

    Having a manager present from 9-5 during the weekdays who knows how to step in and help their team when they are short staffed would be beneficial as this station lacks it very much.


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  5. Helpful (2)

    "Its whatever you make it. Broke mindsets say its terrible, but people who contribute, grow and have purpose say its fine"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Flight Attendant in Dallas, TX
    Current Employee - Flight Attendant in Dallas, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Envoy Air full-time (Less than a year)

    Pros

    Freedom, flight benefits, meeting new people, flexibility, plenty of off time for flight attendants to take a couple vacations per month even before vacation time kicks in, cool pilots, see new places often, good hotels to stay in, the rush of taking off in a plane as a job, no micromanagement, always in motion

    Cons

    Really jaded, negative FAs (Flight Attendants). You will meet a normal or awesome FA once in a while. But I can tell that most don't grow or contribute to life in general outside of the company. There is almost nothing to complain about but they just don't have enough valuable or positive things going on so they get grouchy and search for crumbs of attention through easy bickering, instead of well thought out intentional uplifting communication. Very broke mindsets. But the job is easy and fun and if it wasn't for the overwhelming negative perspectives I'd love this job and would want to stay long term.
    Also the pay is poverty level to start and I've heard from too many that they don't get paid enough to be exceptional to the company. Underpaying staff to the point where they have a hard time living and expecting them to serve thousands of people without feeling a little disheartened is unrealistic.

    Advice to Management

    I have met some superstars, but many of the FAs are bitter. The culture stems from the top and from vetting out the right people for the job so where is the disconnect? Attracting those kind of people is a choice and it keeps the great ones pursuing other avenues.


  6. Helpful (1)

    "Good place to start"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - A&P in Abilene, TX
    Current Employee - A&P in Abilene, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Envoy Air full-time (More than a year)

    Pros

    easy work, regular schedule, decent pay and benefits

    Cons

    if your new you are really in the bottom of the barrel...


  7. "Easy"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Envoy Air full-time

    Pros

    Easy job. Not really much to do when planes are in the air. A lot of break time.

    Cons

    The winter weather is terrible.


  8. "Fleet Service Clerk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fleet Service Clerk in Grapevine, TX
    Current Employee - Fleet Service Clerk in Grapevine, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Envoy Air full-time (More than a year)

    Pros

    The only benefit of working here is having flight benefits.

    Cons

    Honestly if you don't plan to fly very often, this job isn't worth it. There is very little opportunity for you to move up, and the pay is very low, even if you have maxed out. This company doesn't care about their employees well-being, only if the flights go out on time. They preach safety until you are about to catch a delay then they basically expect you to put yourself in unsafe situations to get the flight out on time. If you have low seniority expect for the company to bully you into mandatory overtime even if you have scheduling conflicts like no one to watch your kids or a doctors appointment. There is a very poor communication line between management and the workers so many times workers are left in the dark about a new policy change but are still expected to know it. The company often times doesn't have enough equipment so they expect you to wait around for other gates to finish their tasks then make up the time difference by working faster than what the company handbook says. There is an unsaid "battle" between the workers and management and as a result a lot of unnecessary problems arise. Due to management treating their employees like they don't matter no employees take initiative to do a task. If there is a last minute swap, it is the managers job to inform the clerks of the new plane on their gate. Many times the workers know about it, but play dumb until management tells them. This results in planes waiting on the ramp for 20+ minutes.

    Advice to Management

    Instead of micro managing the workers, and treating everyone as if they are incompetent, work with them to create a better work environment.
    Have enough equipment for every gate to get their tasks completed in a timely manner, especially with the addition of new planes.
     Use technology to improve the work place and communication between management and clerks.
    I know money is the bottom line and these suggestions sound expensive but a few simple changes will create a better work environment and help retain good employees. It can also help passengers feel less irritated about flying and give you a slight edge over competitors.


  9. "Good experience"

    Star Star Star Star Star
    Current Employee - Aircraft Mechanic in Abilene, TX
    Current Employee - Aircraft Mechanic in Abilene, TX

    I have been working at Envoy Air full-time (Less than a year)

    Pros

    Good experience, good flight benefits

    Cons

    Low pay, training isn't the best


  10. "Working as a ramp agent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Envoy Air full-time

    Pros

    I had a very quick and easy hiring process, and there are always hours to be picked up, whether it's from coworkers or from management.

    Cons

    The pay could be better, especially for the amount of hours and physical work you will put in down on the ramp.

    Advice to Management

    I would like to see OJT changed to where new hires are trained on one specific task for an entire day or two, until the knowledge and skills needed are absolutely down.


  11. "Airline Pilot"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Airline Pilot in Chicago, IL
    Former Employee - Airline Pilot in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Envoy Air full-time (More than 10 years)

    Pros

    Nice place to work. Great people.

    Cons

    They can take a while to get the most advanced programs like AQP in place, but manage well with what programs they maintain.

    Advice to Management

    Trust your people. They are your number one asset.


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