Epic Health Services Reviews | Glassdoor

Epic Health Services Reviews

Updated July 22, 2017
247 reviews

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2.8
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247 Employee Reviews

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Pros
  • Very flexible schedule, good job to gain experience with the elderly/home healthcare, training/certifications (in 19 reviews)

  • It is a small office and the field staff gets to know the office staff pretty well (in 14 reviews)

Cons
  • Pay is low and travel can be longer than the actual nursing care (in 9 reviews)

  • Lowest paid pediatric agency, no benefits (in 15 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Amazing Growth Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epic Health Services full-time (More than 3 years)

    Pros

    I've been with Epic Health Services for over 3 years. I have worked hard to achieve 3 promotions. My manager has weekly meetings with me to go over KPIs, my individual development plan and success strategy for my team. I've learned how to performance manage my team, develop others and hold myself accountable. I'm currently going through Epic's Leadership Development Program where you read books, write articles, take online tests and have discussions with other leaders to better understand the different departments, markets and how we are all woven together. The patients and families we serve are a constant motivation to be better professionally, do more professionally and appreciate all that I have personally.

    Cons

    When working for an organization this size that is experiencing massive growth you frequently recognize your weaknesses and your mistakes have huge ripples. It's a lot of responsibility and humbling. Epic Health Services is not a place for people with low self esteem. If you can't take criticism and become better for it, this company will bring out the worst in you and you will be miserably unhappy.

    Advice to Management

    Push all leaders to pour into their team. We all have to make the time, even when it's hard.

    Epic Health Services Response

    Jan 30, 2017 – Digital Marketing Specialist

    Thank you for your excitement about being a part of Epic Health Services. Our goal is to provide dedicated, compassionate professionals like yourself with a rewarding career, and we’re so glad that... More


  2. "All about profit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - STA in Houston, TX
    Former Employee - STA in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Epic Health Services full-time (More than 3 years)

    Pros

    Watching the children meet their goals

    Cons

    Money hungry management
    No regard for quality of care

    Advice to Management

    Healthcare should be about changing lives of those in need of services for the better, not making a ton of money!

  3. "loved the patients"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Epic Health Services full-time

    Pros

    enjoyed the other therapists and families that I worked with

    Cons

    does not reimburse for mileage
    cut amount of holiday pay
    cut per visit rate

    Advice to Management

    take care of field staff


  4. "Epic"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Epic Health Services part-time

    Pros

    Learned a lot about the system and the company fosters great energy

    Cons

    Everyone ends up leaving after a couple years


  5. "GreatCompany"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Recruiter in Trevose, PA
    Current Employee - Senior Recruiter in Trevose, PA

    I have been working at Epic Health Services full-time (Less than a year)

    Pros

    Great hours
    Gret team
    Great benefits

    Cons

    Unorganized
    More communication
    Commission could be better
    more training on knowledge base

    Advice to Management

    Better organization

    Epic Health Services Response

    Jul 26, 2017 – Department Director - Talent Acquisition

    Thank you for your feedback!

    Please give me a call to discuss your concerns with our communication, organization, training and commission. I am always available to speak with my staff and would... More


  6. "RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Epic Health Services full-time

    Pros

    Friendly and supportive work environment, flexible scheduling, opportunity for advancement

    Cons

    Occasional difficulty with consistent communication from schedulers


  7. "Dont stay within the company for too long"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Epic Health Services full-time (More than 5 years)

    Pros

    Awesome manager
    Easy workload
    Slow pace for most employees

    Cons

    Boring
    Upper management only cares about their paycheck
    Hard to get a promotion/raise

    Advice to Management

    Care for your internal employees instead of your own bonus.

  8. "Patients should come first"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Therapy Operations Director in Dallas, TX
    Former Employee - Therapy Operations Director in Dallas, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Epic Health Services full-time (More than 3 years)

    Pros

    Being around positive therapists and seeing the impact they have on patients. Flexible schedule. Fun events. Having nursing services also for easy patient/info exchange.

    Cons

    Above clinic/treatment level EVERYTHING was about the bottom line. Even with a sales team, ops directors and clinical directors were expected to do a lot of marketing. Many expenses for repairs, marketing lunches, etc are expected to be paid on personal credit cards taking a long time to be reimbursed.

    Advice to Management

    Spend a week in everyone's shoes from the front desk staff to the field therapists. You'll find out it's not all about $$.


  9. "ok, for prn or part tme"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Epic Health Services full-time (More than a year)

    Pros

    like any other home health company, the biggest pro is flexibility

    Cons

    Low wages, no benefits, demanding office staff


  10. "Field RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Victoria, TX
    Current Employee - Registered Nurse in Victoria, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Epic Health Services full-time (More than 3 years)

    Pros

    I have a full time patient. The only reason I stay is because of this.

    Cons

    Still no PTO (I get recruitment letters from similar companies​ that have this so it's doable). PTO is a must when your pt is admitted into the hospital, otherwise, no check. They do offer 401k but I'm not sure if FT is required. Health insurance is the bare minimum (embarrassing). It's like pulling teeth to get a raise. I was severely underpaid as an LVN when I started with them and they acted like they did me a favor by giving me a "handsome raise" (I was still making less than the nurses I was ORIENTING). I don't think they even have a merit raise or annual evaluation in place, which is downright unacceptable. Also, they say they have a rule about call offs but I work with a nurse who habitually calls off/is late and hasn't had a verbal or a written. You'll be covering for nurse's like that constantly without incentive.

    Advice to Management

    Have procedures in place and follow through on call offs. Have some sort of procedure set in place for merit raises and annual evaluations. Offer differentials is a nurse has to constantly work weekends. Don't guilt the nurse about raises and certainly don't make them feel like they should take what they can get. We are the eyes are ears for this company and we deserve respect. Also, please don't ask a field nurse to do the job of the case manager. They make salary, we don't.


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