Epic Reviews | Glassdoor

Epic Reviews

Updated January 16, 2019
1,842 reviews

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3.7
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Epic Founder and CEO Judith R. Faulkner
Judith R. Faulkner
1,154 Ratings

Employee Reviews

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Pros
  • "Good pay, amazing coworkers, high levels of autonomy" (in 125 reviews)

  • "Work-life balance is manageable" (in 42 reviews)

Cons
  • "Sometimes difficult to maintain work-life balance" (in 316 reviews)

  • "Long hours, customer staffing happens too early for most new employees" (in 187 reviews)

More Pros and Cons

  1. Helpful (1)

    "Innovative and Gorgeous Tech Giant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Verona, WI
    Current Employee - Software Developer in Verona, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epic full-time (Less than a year)

    Pros

    + Unique gourmet meals prepared daily
    + Huge and decorative campus, like one would expect from a tech giant
    + Personal private office
    + Plethora of useful internal tools
    + Innovative company culture that encourages thinking outside the box and voicing your ideas
    + Competitive Pay Rate
    + Merit-based pay raises and promotions
    + Team-based collaboration
    + Sabbatical
    + Opportunities to explore university courses and external projects that interest you, available regardless of if they are directly related to your work
    + Location, gorgeous rolling hills and lakes

    Cons

    + Location, the workplace is located kind of far from downtown area which is where the nightlife and popular activities take place


  2. Helpful (1)

    "Meaningful work, smart coworkers, outstanding compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Verona, WI
    Current Employee - Software Developer in Verona, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epic full-time (More than a year)

    Pros

    The work I do is important, meaningful, and challenging. I write software that's used in hospitals and clinics all over the world. I have a lot of independence, and I've owned several projects in my first few years.

    My coworkers are intelligent, they take ownership of their work, and they're motivated by improving patient care. The company leaders are wicked smart.

    The salary and benefits are outstanding. The not-so-standard benefits like the food, underground parking, and onsite oil changes make life easier.

    Cons

    Team leads can have a huge impact on people's well-being. Most team leads are good, and people at Epic are generally responsible for their own success, but a bad relationship with your team lead is detrimental.

  3. Helpful (1)

    "Great first job - amazing opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Madison, WI
    Former Employee - Project Manager in Madison, WI

    I worked at Epic full-time (More than 3 years)

    Pros

    great culture and opportunities for those who work hard and demonstrate their ability to succeed

    Cons

    prepare to work hard - there is a very steep learning curve, but in hindsight i wouldnt change anything. I learned so much through the experiences that have set me up for growth in the future

    Advice to Management

    na


  4. Helpful (2)

    "Epic as a Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Manager in Madison, WI
    Current Employee - Implementation Manager in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epic full-time (More than 10 years)

    Pros

    Epic provides all staff an opportunity to do meaningful work from the day you're hired, which makes what we do so meaningful. In addition, the work is very diverse - almost no boring days - and there's an ability work very autonomously. The pay and benefits are terrific, especially as your tenure increases. Lastly, the culture that exists at Epic and the people you get to work with are second to none.

    Cons

    You should expect to travel in implementation ~50-75% of the weeks, Monday through Wednesday or Thursday so roughly 6-10 nights gone a month.


  5. "An interesting, challenging, and rewarding job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Services Problem-Solver in Verona, WI
    Current Employee - Technical Services Problem-Solver in Verona, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epic full-time (More than a year)

    Pros

    Almost everything at Epic is what you make of it - from your daily schedule to what projects you want to get involved with. You're surrounded with like-minded people that are always willing to help.
    And the food is amazing!!

    Cons

    It's definitely true that good things take time. Some weeks I'll put in 50+ hours. But other weeks it'll be closer to 40. Most weeks it's between 40-50.


  6. "Technical Problem Solver"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epic full-time

    Pros

    Flexibility was definitely a plus

    Cons

    There is a lot of turnover


  7. Helpful (2)

    "Great place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Coordinator in Madison, WI
    Former Employee - Technical Coordinator in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Epic full-time (More than 3 years)

    Pros

    If you are good, you will get awesome opportunities to grow.
    Be okay saying no to things that don't align with your future goals.

    Cons

    Most people that get hired didn't have Epic as their dream job in mind so there is a noticeable lack of passion.
    Office politics get tricky to navigate at times.
    The review system is pathetic - anyone who feels pissed at you can go in and ruin your permanent feedback history.
    Management is mostly inexperienced. I got lucky with a good manager but most people hated their managers.

    Advice to Management

    Fix the employee feedback system by giving managers the option to un-link certain pieces of feedback from the permanent record.
    Hire real and promote real managers.

  8. Helpful (1)

    "Feels like a Family Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EDI in Madison, WI
    Current Employee - EDI in Madison, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epic full-time (More than 5 years)

    Pros

    Best food in Madison.
    Meaningful work.
    Extremely Helpful people to work with.
    Freedom to run with your ideas.
    Get to meet and hear stories from people on how your software has saved or helped them.
    Individual Offices.
    Awesome Culture.
    Awesome Benefits. (Insurance, 401K,etc...)
    Sabbatical (travel to a new country for a month while getting paid and having travel paid for).
    Fun campus.
    Pays well.
    Parental Leave.

    Cons

    Hours can be long it depends on how much you want to take on.

    You have to prioritize customer work/projects before internal projects.


  9. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    Current Employee - Software Developer in Verona, WI
    Current Employee - Software Developer in Verona, WI

    I have been working at Epic full-time (More than 5 years)

    Pros

    Good people. Nice benefits. Solid healthcare plan

    Cons

    Verona is a little too down to earth place.


  10. Helpful (1)

    "Creative culture in breakthrough industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fun, young workforce with zany campus

    Cons

    Lots of travel and overtime expected of new hires.

    Advice to Management

    Improve usability and enforce standards to work towards interoperability.