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Epic

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Epic

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Epic Reviews

Updated Dec 9, 2022

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Found 4,228 of over 4K reviews
3.2
49% Recommend to a Friend
Epic Founder and  CEO Judith R. Faulkner
41% Approve of CEO

Found 4,227 of over 4K reviews

3.2
49%
Recommend to a Friend
41%
Approve of CEO
Epic Founder and  CEO Judith R. Faulkner
Judith R. Faulkner
2,333 Ratings

What people are saying about Epic

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Top Review Highlights by Sentiment

Pros
  • "The pay is good for the typical age of the Epic employee (more on that in a bit)(in 428 reviews)
  • "The people I work with are great and are one of my favorite parts of the job.(in 374 reviews)
  • "great benefits and challenging(in 354 reviews)
  • "big and beautiful campus(in 341 reviews)
  • "Great coworkers and very food food at the office(in 312 reviews)
Cons
  • "There is no work life balance and you're making less than consultants around the country.(in 281 reviews)
  • "You will work long hours and may be thrown into some intense situations with little warning/training.(in 201 reviews)
  • "Management is poor and slow to react.(in 188 reviews)
  • "Upper management is terrible (they deliberately ignored requests from employees about a meaningful DEI committee and offered a completely tone(in 169 reviews)
  • "No work from home policy(in 121 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Epic and is not affected by filters.

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  1. 5.0
    Current Employee

    Ok place to work

    Oct 2, 2022 - Project MManager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great city to live in and place to jumpstart career

    Cons

    Work life balance and location

    1 person found this review helpful
  2. 3.0
    Current Employee, more than 5 years

    Used to be great, disappointed in COVID response

    Jun 16, 2020 - Implementation Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Autonomy, independence, culinary, cool campus

    Cons

    Blackbox management, upper management is out of touch

    Continue reading
    431 people found this review helpful
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  4. 5.0
    Current Employee, more than 3 years

    Great place to work

    Dec 9, 2022 - Recruiter in Madison, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Epic gives you autonomy to take ownership early on and provides you with a variety of growth paths depending on your interests.

    Cons

    There can be a steep learning curve that comes with taking on responsibility and ownership early on. You're given the support system you need but you have to be intentional in utilizing it out when you need it.

    Be the first to find this review helpful
  5. 2.0
    Former Employee, more than 1 year

    Understaffed, poor management structure

    Dec 7, 2022 - Implementation Services in Madison, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -good pay and benefits, especially heathcare -coworkers are generally good people and willing to help

    Cons

    -severely understaffed at the moment, high turnover leads to (a lot) more work for those who remain -experience is partly down to luck based on your TL (boss), your AM (a higher tenure person on your app staffed to your project), and what projects you get -I was staffed to two poorly run projects (after previously staffed people quit) in a row and could not keep up with unreasonable expectations

    Continue reading
    Be the first to find this review helpful
  6. 5.0
    Current Employee, more than 3 years

    Enriching place to build a career

    Nov 12, 2022 - Corporate Trainer in Verona, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I love working at Epic. The culture of support, feedback, and friendship on my team is something I never thought I’d find in a work place. As an educator, this is an amazing place to grow a career and work for a company that is working to do good. Some other benefits: The healthcare is unbelievably good. I’ve gone to several specialty visits and have paid no copays. The campus is gorgeous. I've been working here for years and I still soak in the splendor of it. Opportunity for national and international travel for interesting work. This was not something I’d been able to do before as an educator. The food and coffee on campus is outstanding & my lunch is $2.75. Food is at cost & delicious.

    Cons

    Expectations are high and that might be an adjustment for some. From my perspective, if you are not organized, it may be difficult to keep up as you gain more responsibilities.

    1 person found this review helpful
  7. 3.0
    Current Employee, more than 10 years

    Great people, great mission, toxic leadership

    Jun 26, 2020 - Team Lead 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people are amazing. I love the campus, the food, the daily work, and the salary is fair.

    Cons

    I'm very tenured and have seen the company change precipitously for the worse. Upper MGMT/leadership has lost its way. CEO makes poor, erratic decisions and is out of touch. Dev leadership is toxic. I will quit the second my stock vests.

    Continue reading
    249 people found this review helpful
  8. 4.0
    Former Employee, more than 3 years

    Great Company

    Sep 26, 2022 - Software Engineer in Verona, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Epic definitely fosters a community of smart people, most of the people I worked with were very quick learners and caught on quickly to any new material presented to them. Pay is super competitive They make it fairly easy to change Team Leads if you don't like the one you have. They have pretty great systems for feedback. I was actively encouraged to give both positive and negative feedback to others. Very much a meritocracy. If you work hard people will notice, and if you slack off they will notice too. You can set your own workload. Team Leads have endless work to hand out, so you can take as much as you want, but they won't force you to take on more than 40-45 hours.

    Cons

    Feedback can sometimes seem like it gets lost, especially when it comes to groups/committees that oversee company processes. You'll email them and then not hear back at all, sometimes they change and sometimes they don't. Your experience will largely be determined by your Team Lead. Great Team Leads will lead to a great experience, bad Team Leads will make you hate your life. Tech stack is pretty niche. They don't use any SQL, and only recently transitioned to a web-based stack. No RESTful API development, mostly RPC. Also use a proprietary web service, built on top of .NET Core.

    1 person found this review helpful
  9. 5.0
    Former Employee, less than 1 year

    Great people!

    Nov 30, 2022 - Software Engineer in Verona, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Best part of the job? the coworkers, honestly. Depends on what part of Epic you might work in, but it was an excellent hit for me! - Tasty food served for excellent prices within the company - Somewhat lenient work hours

    Cons

    - Software systems are older, though they may be upgrading soon (as of 12/2022) - Confusing to get started in! Lots of new rules and regulations to follow! Take your time!

    Be the first to find this review helpful
  10. 3.0
    Current Employee, more than 5 years

    Great Work Environment and People, Similar Cons to Lots of Places

    Sep 11, 2022 - Technical Support Engineer in Verona, WI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -The nicest coworkers you're likely to find - people at Epic are uniformly smart and kind, and it's easy to like your team. -It's easy to forget you're working on such a nice campus, but taking a quick break to walk around reminds you that there's really beautiful surroundings -- gardens, walking paths, interesting buildings, bikes to explore and get around. -Having your own office (the most you'll have to share with is one other person) when a lot of other people I know are in big cubicle farms or open floor plan setups. It's nice to have a space that can be just yours, and that you can decorate. -There are a lot of different growth paths at Epic, and you don't need to follow the well-beaten path if you excel in other areas than your peers. You can partner with your TL to get to a role you want, or to create one that doesn't exist. -Raises and base pay are truly generous (for TS and R&D), and when you talk with friends or family, it's clear that's not the norm in other industries.

    Cons

    -First off, most of the things people don't like about working at Epic are not unique to Epic -- a lot of those things are just aspects of working at all. -Senior leadership is committed to a work-from-work setup, and that isn't going to change, which is fine. But that leads to some questionable decision-making for related areas (like restrictions on quarantining for COVID or removing virtual links for large meetings even when commuting across campus might mean 20 minutes lost from everyone's day). -Workload, stress, and expectations are pretty much up to chance based on which team/application/manager/customer you're assigned.

    2 people found this review helpful
  11. 2.0
    Current Employee

    Customer-First Employee-Last

    Sep 21, 2022 - Technical Solutions Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fine for a first job out of college mostly because of the pay and the company being well respected. The people are generally very nice (but you'll rarely see them because there's very little time to socialize). The campus is beautiful (but you are required to work in person and get very little time off).

    Cons

    The company cares almost solely about the customer and how productive you can be at helping customers. This is great for customers but leads to a poor work-life balance for employees. You work primarily with people outside of the office which leads to a less enjoyable work experience. The first year on the job they throw you into the fire with very little preparation and you just have to figure out how to survive. They also have a ridiculous amount of processes that they ask you to follow which take up the limited free time in your day.

    Continue reading
    7 people found this review helpful
Viewing 1 - 10 of 4,227 Reviews
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Epic Reviews FAQs

Epic has an overall rating of 3.2 out of 5, based on over 4,431 reviews left anonymously by employees. 49% of employees would recommend working at Epic to a friend and 64% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Epic employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Epic. This rating has been stable over the past 12 months.

49% of Epic employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Epic 2.4 out of 5 for work life balance, 2.9 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Epic to be career development, benefits, coworkers and the cons to be culture, management, work life balance.

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Epic photo of: Making advancements in mobile health IT
Epic photo of: Epic Culinary team prepping food for the Epicnic 2018.
Epic photo of: Madison has been consistently ranked one on the top US cities for biking. At Epic we offer on campus showers and bikes racks to accommodate our bike-loving commuters.
Epic photo of: Great spaces for a bit of relaxation
Epic photo of: Customers gathering at Epic's campus for the annual User's Group Meeting
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Glassdoor has 4,431 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.