Epic Systems Corporation (Wisconsin) Reviews | Glassdoor

Epic Systems Corporation (Wisconsin) Reviews

Updated February 21, 2017
1,337 reviews

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Full-time Part-time

3.6
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Epic Systems Corporation (Wisconsin) Founder & CEO Judith R. Faulkner
Judith R. Faulkner
846 Ratings

1,337 Employee Reviews

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Pros
Cons
  • Work life balance for a traveling project manager is pretty much as bad as it can get (in 254 reviews)

  • The long hours and arbitrary time pressures can feel stressful (in 134 reviews)

More Pros and Cons

  1. Helpful (1)

    "It was a good experience in terms of people, but had to put in long working hours to keep your job."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Madison, WI
    Current Employee - Software Developer in Madison, WI
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Epic Systems Corporation (Wisconsin) full-time (More than a year)

    Pros

    The place was filled with Young energetic people and the infrastructure was excellent with great interior design. Good training program. Excellent cafeteria.

    Cons

    Most people had the same complain that you had to put in long hours to keep your job, which leaves you with zero work life balance.

    Advice to Management

    Don't promote someone as a team leader just because he has worked long enough.


  2. "TS Role"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epic Systems Corporation (Wisconsin) full-time

    Pros

    Great Leadership and hands-on experience in the job

    Cons

    You'll oftentimes have to put in long hours


  3. "Great Place For a Type A"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Epic Systems Corporation (Wisconsin) full-time

    Pros

    Awesome campus; constantly expanding with a tunnel system between buildings so you never have to take a step outside if you so choose.

    Great benefits, all-inclusive healthcare with very low (if any) copays

    Very feedback-oriented; everyone is expected to give (and receive) peer-review on a routine basis, which is usually weighed in favor of the things you do well (maybe too much so). You can submit proposals for changes in processes or whatever you think could be done better at Epic and they might actually happen.

    The options for breakfast/lunch/snacks are numerous and very affordable.

    It's easy to quantitatively assess your performance within the context of your team or the company as a whole.

    Everyone is encouraged to make themselves available to provide assistance to whoever may reach out. You can set up a meeting with whoever you need for anything in one of seemingly infinite conference rooms.

    Go-Live support (required at varying frequencies) gives meaning to your work.

    Cons

    If you're not a Type A person, you may not get along with your workload or your coworkers.

    The nature of your experience is largely in the hands of your Team Leader and/or customer (IS/TS), which comes down the luck of the draw.

    The learning curve is really steep (6-8 weeks in training doesn't quite cut it) and sometimes finding the documentation you need to get something right takes longer than fixing the issue itself. This varies greatly by team.

    It's entirely possible in non-customer facing roles (R&D, QA, TPR) to never talk to another person in a given day.

    Not a ton of room for promotion due to team structure (though raises can be generous if you're a top performer).

    Advice to Management

    Do a better job matching people to roles and teams that will give them an environment conducive to growth.

    Set clear guidelines for how many hours are expected of an employee in X role (yes it will vary, but "more" is not a number)

    Try to consolidate documentation for newer employees to make the transition out of training less difficult.


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  5. "Great, but high pressure"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epic Systems Corporation (Wisconsin) full-time

    Pros

    Lots of opportunities to pursue what you love, moderate growth opportunities, coworkers are great

    Cons

    High pressure, long hours, almost impossible to say "no" to things


  6. Helpful (2)

    "Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Verona, WI
    Current Employee - Project Manager in Verona, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epic Systems Corporation (Wisconsin) full-time (More than a year)

    Pros

    Great job straight out of college

    Cons

    Work life balance for a traveling project manager is pretty much as bad as it can get.

    Advice to Management

    Don't allow project manager TL's to have more then 1 customer. This doesn't allow them to pay attention to the needs to their team members and requests go un-addressed.


  7. "Good first job out of college"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Epic Systems Corporation (Wisconsin) full-time

    Pros

    Great benefits, good culture, and team oriented structure.

    Cons

    The hours can be pretty long. Very little wage transparency and a lot of disparity in pay between people in similar positions.


  8. Helpful (1)

    "Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Consultant
    Former Employee - Implementation Consultant
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Epic Systems Corporation (Wisconsin) full-time (Less than a year)

    Pros

    Great benefits, lots of young energetic people

    Cons

    Not unique to Epic, but travel is brutal week after week. The requirement to live close to HQ is disappointing


  9. "Lots of responsibility; hindered by process"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epic Systems Corporation (Wisconsin) full-time

    Pros

    Lots of responsibility quickly. Lots of freedom.

    Cons

    High stress. Too much process for developers.


  10. "Software Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Epic Systems Corporation (Wisconsin) full-time

    Pros

    Pay well for entry-level positions.

    Cons

    Not so good work/life balance.


  11. Helpful (5)

    "Great place if you'll never have kids, have no friends outside of work, and will never be physically or mentally ill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Quality Assurance in Verona, WI
    Former Employee - Quality Assurance in Verona, WI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Epic Systems Corporation (Wisconsin) full-time (More than a year)

    Pros

    Cafeteria has fantastic food
    Fantastic insurance (if your family has a history of mental illness you WILL need this)
    Acceptable benefits package
    Given opportunities to develop career skills that will be valuable at other companies
    Exposed to some genuinely good job experience that you can carry over to other jobs
    Good first-job pay
    Can work with some truly brilliant people
    You could potentially have a really excellent boss

    Cons

    The negative reviews are correct; you are not being misled by bitter people wanting to spite Epic. They're trying to warn you.
    Turnover rate is over 10% per year. They brag about being below the average for "service industry", a demographic which includes restaurant/fastfood workers (very high turnover).
    0.5 sick-days per month, including time spent for doctor's visits or therapy.
    You will be asked to stay late the day-of, forcing you into cancelling date plans or other social occasions with only a few hours' notice.
    More stressful than your most difficult college years.
    No work life balance; it's work-work balance.
    No paid maternity leave, no paid paternity leave.
    If you are sexually harassed by a developer, as a Quality Assurance person you are more replaceable than them and they will not be harshly disciplined.
    This stress will make any physical/mental genetic vulnerabilities present themselves from your previously pristine youthful personage.
    If you're not a college grad, they will not hire you.
    They hire college grads on the assumption that their lack of work experience means they will not know their workers' rights.
    Epic has been subject to multiple class action lawsuits for unpaid overtime for unskilled labor (Quality Assurance has settled once before, and are suing again now).
    Lower/Middle Management is college students who don't know any better, half the time.
    The upper management is people who haven't touched the actual Epic system in years so they've lost touch with the specifics of how hard a project concept will be to implement.
    Workplace dynamic mirrors that of high-school cliques; you better be part of the In-Crowd.
    The more popular kids will get the flashy projects, the unpopular ones will get thankless drudge-work.
    For Implementation Specialists (IS) at least (if not the other roles) they are told to fire the bottom 50% of employees every year, based on performance.
    Deadlines will be set arbitrarily by the Sales Team and as Quality Assurance you're the last step in the process, so any delays ahead of you will force you between a rock and a hard place of compromising testing quality for meeting the deadline.
    You will be blamed for if you miss a bug because of this time-crunch.
    You will be pressured into rubber-stamping something as "tested" even if you do not believe you had enough time to test. A project that took 5 months was initially planned to take 1 month.
    "Crunch period" is meaningless at Epic; every day is crunch time.
    At worst, your boss will be not more than a task-master, measuring quotas for how many bugs you've found. You will not get leadership from them on how to improve; you will only get pressure that you must improve.

    Advice to Management

    Stop acting like freshly-graduated college-age kids will make good leaders; they won't. They don't know how to help employees perform, and only serve as monitors of productivity. Get some real management so you can actually develop people into career employees.



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