Epic Employee Reviews about "benefit"

Cons

- Upper management does not prioritize employee wellbeing or happiness enough, and can be very set on their ways: This became abundantly clear during the COVID crisis. Leadership was very insistent on everyone coming back into the office to work as soon as possible despite rising COVID cases and folks successfully working from home. The reasoning provided (negative impact on company culture and barrier to hallway conversations spawning new ideas) was lackluster, and there was no data shared with employees or team leads to back the decision. Epic gave updates on a month-by-month basis on whether we would be allowed to continue to work from home, which lead to a continued source of anxiety. I was disappointed that Epic as a company in the healthcare industry was dragging behind the curve at implementing safety measures (work from home, requiring masks), and at times only when mandated by the governor/DHS or to quell media backlash. Additionally, feedback to consider offering work from home on even a part-time basis going forward was shut down as not how Epic does things. These sentiments were present in others before the crisis as well, the response to COVID is just what made it clear to me. - Tech stack: Epic's server-side code is in M (Cache), which is not used much elsewhere. If you have a strong interest in programming or want to transition into software development, be aware that you will not likely be able to directly apply your knowledge of this tech stack elsewhere. - Salary/benefits: There are better options elsewhere once you have a few years' experience under your belt. 2-3 weeks vacation is pretty minimal, though you can use several unpaid days towards vacation as well (5 to start). It's the case most places that moving companies will get you a greater salary increase than staying, but the difference at Epic is that I felt there was no way I could negotiate salary without making it clear I had another offer available (and was in the past explicitly told by my team lead I could not negotiate a salary increase outside of the ranking cycle).

Cons

* COVID-19 response. Epic is bringing people back to campus (see advice to management for my thoughts on this). Almost all customer-facing and development roles could be done remotely anyways, so this is a reckless/dangerous decision justified as “preserving our culture.” * If you aren’t meeting expectations, you’ll be overwhelmed and you’ll probably have a bad experience. I’ve seen smart employees leave because they couldn’t keep up with the relentlessly high expectations for growth. * The expectation is that you work 45 hours per week. That’s not terrible, but to get ahead/exceed expectations you’ll be expected to work 50+. No matter what, you’re expected to take on more and more work every year to constantly “challenge yourself” which leads to employee burnout.

Cons

Very outdated tech. No matter how much they “upgrade” they’ll be always behind. There is also a lot of red tape for getting things done. Worst of all is management’s adversarial stance towards employees. I’ve been here not long and they’ve rolled back several benefits because they think they can get away with it. They don’t treat their employees with respect. Very inflexible on work from home. Implied that you should be working 45 hours a week. You’ll have to push back a lot to maintain work-life balance, and hope your team leader is cool enough with it. Low vacation. Only 7.5 holidays. Lots of micromanagement.

Cons

There is always more to do than there is time to get it done in. This drives some people to consistently work long hours which burns them out and then they leave Epic after only a couple of years. I work 45 hour weeks and have still become a team lead, mentor, and project manager so you don't need to kill yourself at Epic to get ahead. The culture around leaving Epic is weird. The expectation is that you should stay at Epic forever.

Cons

You are a "workhorse" when you are there. The expectation is that you put them first, and work/life balance doesn't exist. If you stand up for something, especially as a manager, you are reprimanded and accused of creating a bad work culture. Even as a manager you're not given the authority to make decisions. QA is also being transitioned into the IS role, and is being required to take on more work for no pay increase and little training. The management of QA now is made up of all IS, and you can tell by the decisions being made.

Cons

Expect to work a lot of overtimes and weekends Very little appreciation for hard work You will be fired or will be threatened with termination for the slightest mistake (even if if wasn't your fault) Cultish company culture Ridiculous learning curve Honestly most people who work here hate it. Your TL (your boss) can also really make or break your experience at Epic. If they don't like you or are incompetent at their job your life will be miserable. If you're on the fence about whether to take this job, be warned: they will woo you with cool offices, sabbatical, and a young work environment but this job will eat your soul. DO NOT WORK HERE IF POSSIBLE. MINIMUM WAGE IS BETTER.

Cons

Sometimes non-stop travel can wear you down a bit, and sometimes the work piles up to stressful levels, but none of this comes close to overcoming the benefits of the position.

Cons

The interview process was lengthy for the job, especially since they requested I interview for 3 positions when they ended up only offering me the one I originally applied for. But hey I can't complain that much about that since I got a job. I spent a LOT of time training on things that mostly did not prepare me for my actual role. I would have done a lot better with more guidance up front on day-to-day tasks rather than months on company culture and parts of the software I would never see or touch or work on... ever. Once I got over feeling overwhelmed with what I didn't know, I soon became extremely overwhelmed with the workload. I can't even imagine what Project Managers and other roles had to go through. The expectations were a little crazy for the salary. I was working late all the time and had little guidance or support. The lack of hierarchy on certain levels was frustrating as well. I have no idea how to rank the "Senior Management" below because I have no concept of that other than the fact the Judy was the big boss and I had a mentor who had only worked there not much longer than I had. Also, the turn around was insane.

Cons

Limited communication and decisions that show a dated view of current job market. Some roles are highly valued and shown benefit while roles that do equally important work are marginalized.

Cons

Epic is not a straight 40 hour a week company. From what I have heard that's pretty rare in software development anyways. Because of the meaningful work though I am happy to put in extra effort to improve the lives of our providers & patients and I still feel like I have a good work/life balance.