Epic Employee Reviews about "benefit"
50% would recommend to a friend
(1119 total reviews)
Judith R. Faulkner
51% approve of CEO
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The pay is good for the typical age of the Epic employee (more on that in a bit)" (in 488 reviews)
- "The people I work with are great and are one of my favorite parts of the job." (in 413 reviews)
- "great benefits and challenging" (in 400 reviews)
- "big and beautiful campus" (in 373 reviews)
- "Great coworkers and very food food at the office" (in 343 reviews)
- "There is no work life balance and you're making less than consultants around the country." (in 308 reviews)
- "You will work long hours and may be thrown into some intense situations with little warning/training." (in 232 reviews)
- "Management is poor and slow to react." (in 205 reviews)
- "Upper management is completely out of touch with reality." (in 185 reviews)
- "No ability to work from home (outside of some travelling/customer" (in 147 reviews)
Ratings by Demographics
This rating reflects the overall rating of Epic and is not affected by filters.
Found 1,119 of over 5K reviews
Updated Dec 5, 2023
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Reviews about "benefit"Return to all Reviews
- 3.0Jan 16, 2021Technical ServicesFormer Employee, more than 3 yearsMadison, WI
- Opportunity to explore various interests and learn what you do & don't like: Within technical services, there are a variety of different opportunities for work that gears towards technical, management, service skills, and so on. As long as you are doing well and meeting all your core responsibilities, your team lead will work with you to find opportunities that fit your interests and skills. I got to "wear a lot of hats" and try out a bunch of different things, which was invaluable as a first job out of college. I feel like I have a much better idea of where I want to go with my career direction following this experience. - Ease of access to leadership/management positions: If you think you may want to be a manager, Epic is a great way to get leadership & management experience early on in your career. If you are a high performer, these opportunities can be available to you quite early on; I became both a team lead (manager) and a technical coordinator at about 1 year tenure. - Solve problems, help healthcare organizations and their patients: Whether you are driven by solving challenging technical problems or by helping people, you'll get to do both at the same time. - Salary/benefits: Epic's ranking system and yearly salary increases meant that I was earning a great salary for someone early on in their career, and without needing to negotiate for those increases. Health insurance is also great, including $0 copays on mental health visits.
- Upper management does not prioritize employee wellbeing or happiness enough, and can be very set on their ways: This became abundantly clear during the COVID crisis. Leadership was very insistent on everyone coming back into the office to work as soon as possible despite rising COVID cases and folks successfully working from home. The reasoning provided (negative impact on company culture and barrier to hallway conversations spawning new ideas) was lackluster, and there was no data shared with employees or team leads to back the decision. Epic gave updates on a month-by-month basis on whether we would be allowed to continue to work from home, which lead to a continued source of anxiety. I was disappointed that Epic as a company in the healthcare industry was dragging behind the curve at implementing safety measures (work from home, requiring masks), and at times only when mandated by the governor/DHS or to quell media backlash. Additionally, feedback to consider offering work from home on even a part-time basis going forward was shut down as not how Epic does things. These sentiments were present in others before the crisis as well, the response to COVID is just what made it clear to me. - Tech stack: Epic's server-side code is in M (Cache), which is not used much elsewhere. If you have a strong interest in programming or want to transition into software development, be aware that you will not likely be able to directly apply your knowledge of this tech stack elsewhere. - Salary/benefits: There are better options elsewhere once you have a few years' experience under your belt. 2-3 weeks vacation is pretty minimal, though you can use several unpaid days towards vacation as well (5 to start). It's the case most places that moving companies will get you a greater salary increase than staying, but the difference at Epic is that I felt there was no way I could negotiate salary without making it clear I had another offer available (and was in the past explicitly told by my team lead I could not negotiate a salary increase outside of the ranking cycle).1
- 2.0Jul 20, 2020Technical Solutions EngineerCurrent Employee, more than 1 year
* Campus is nice. Having a solo (or shared) office is a huge benefit that you won’t find in most entry-level positions * if you play it right, you can come out with lots of transferable skills (coding/development, project management, general IT skills) * If you’re meeting expectations, you get a good amount of autonomy over what you work on outside your core role (customer work)
* COVID-19 response. Epic is bringing people back to campus (see advice to management for my thoughts on this). Almost all customer-facing and development roles could be done remotely anyways, so this is a reckless/dangerous decision justified as “preserving our culture.” * If you aren’t meeting expectations, you’ll be overwhelmed and you’ll probably have a bad experience. I’ve seen smart employees leave because they couldn’t keep up with the relentlessly high expectations for growth. * The expectation is that you work 45 hours per week. That’s not terrible, but to get ahead/exceed expectations you’ll be expected to work 50+. No matter what, you’re expected to take on more and more work every year to constantly “challenge yourself” which leads to employee burnout.50
- 1.0Oct 16, 2023Software DeveloperCurrent Employee
Pay is good Coworkers generally great to work with Can have some interesting things to work on Good health insurance
Very outdated tech. No matter how much they “upgrade” they’ll be always behind. There is also a lot of red tape for getting things done. Worst of all is management’s adversarial stance towards employees. I’ve been here not long and they’ve rolled back several benefits because they think they can get away with it. They don’t treat their employees with respect. Very inflexible on work from home. Implied that you should be working 45 hours a week. You’ll have to push back a lot to maintain work-life balance, and hope your team leader is cool enough with it. Low vacation. Only 7.5 holidays. Lots of micromanagement.7
- 5.0Jun 29, 2014Technical ServicesCurrent Employee, more than 3 yearsMadison, WI
Lots of responsibility from the get go regardless of your position. Epic is ideal for people who are self motivated and like to try new things. The career paths at Epic are flexible so you can get involved in projects and leadership opportunities that fit your interests. The health benefits are the most affordable and highest quality that you will probably ever have in your life. If you work hard and generally perform well then you can expect consistent raises each year and end of year bonuses. Epic invests a ton of training into their employees so you can expect a lot of personal growth as you take classes to improve your knowledge of the software, the healthcare industry, time management, organization, leadership, and more. The culture of Epic is to do good, have fun, and make money where the emphasis is definitely placed higher on the first two.
There is always more to do than there is time to get it done in. This drives some people to consistently work long hours which burns them out and then they leave Epic after only a couple of years. I work 45 hour weeks and have still become a team lead, mentor, and project manager so you don't need to kill yourself at Epic to get ahead. The culture around leaving Epic is weird. The expectation is that you should stay at Epic forever.
- 2.0Jan 30, 2021Quality AssuranceFormer Employee, more than 3 yearsMadison, WI
They have good benefits and the people that work there all have the drive and intelligence to make work easier. The work is rewarding and I learned a lot about myself and my capabilities.
You are a "workhorse" when you are there. The expectation is that you put them first, and work/life balance doesn't exist. If you stand up for something, especially as a manager, you are reprimanded and accused of creating a bad work culture. Even as a manager you're not given the authority to make decisions. QA is also being transitioned into the IS role, and is being required to take on more work for no pay increase and little training. The management of QA now is made up of all IS, and you can tell by the decisions being made.15
- 1.0Oct 24, 2016Quality Assurance/Software TesterFormer Employee, less than 1 yearVerona, WI
Looks good on resume Decent pay for recent grads Cool office Good health benefits (which you'll need for all the therapy that you'll need to do this job)
Expect to work a lot of overtimes and weekends Very little appreciation for hard work You will be fired or will be threatened with termination for the slightest mistake (even if if wasn't your fault) Cultish company culture Ridiculous learning curve Honestly most people who work here hate it. Your TL (your boss) can also really make or break your experience at Epic. If they don't like you or are incompetent at their job your life will be miserable. If you're on the fence about whether to take this job, be warned: they will woo you with cool offices, sabbatical, and a young work environment but this job will eat your soul. DO NOT WORK HERE IF POSSIBLE. MINIMUM WAGE IS BETTER.14
- 5.0Apr 5, 2019Applications ManagerCurrent Employee, more than 8 yearsVerona, WI
Having been at Epic for more than 8 years, here is a concise list of the things I love: 1.) Impact - I get to work with healthcare professionals across the USA and abroad on solving some of the toughest challenges in the industry. The projects I work on are usually the biggest financial and personnel-based investments in their history. 2.) Autonomy - I have control to get things done when I want. I like the ability to lay out the work I need to get done and then execute, without being micromanaged. 3. Culture and Coworkers - Epic colleagues are some of the best and brightest people I have ever worked with. Almost everyone is competent and determined to make sure projects are successful and that we have a fun time while we work. You can give a ring to anyone and they are likely to be ready to jump into action and help you. Also, the campus is probably the most creative work environment in the entire United States. 4. Benefits - the benefits package and compensation levels are fantastic and far exceed what you would find in comparable companies. 5. Hard to be bored - there is so much you can take interest in here at Epic. Whether you want to focus on project management, pure software knowledge and improvement, or executive engagement, it is hard to find any one day like another. New people, new projects, fresh work-life.
Sometimes non-stop travel can wear you down a bit, and sometimes the work piles up to stressful levels, but none of this comes close to overcoming the benefits of the position.1
- 3.0Mar 18, 2016Quality AssuranceFormer Employee, less than 1 yearVerona, WI
I was hired right out of college to do QA; I was excited at the opportunity. The benefits were insane (healthcare was so cheap but a great plan). I do know a couple people who have flourished at the company and get great benefits because they are hard-core, driven, pushy, type As. (Although I still think Epic will undervalue your talent if you're that driven!) But relatively simple job to get right after college with no experience and have something nice on your resume.
The interview process was lengthy for the job, especially since they requested I interview for 3 positions when they ended up only offering me the one I originally applied for. But hey I can't complain that much about that since I got a job. I spent a LOT of time training on things that mostly did not prepare me for my actual role. I would have done a lot better with more guidance up front on day-to-day tasks rather than months on company culture and parts of the software I would never see or touch or work on... ever. Once I got over feeling overwhelmed with what I didn't know, I soon became extremely overwhelmed with the workload. I can't even imagine what Project Managers and other roles had to go through. The expectations were a little crazy for the salary. I was working late all the time and had little guidance or support. The lack of hierarchy on certain levels was frustrating as well. I have no idea how to rank the "Senior Management" below because I have no concept of that other than the fact the Judy was the big boss and I had a mentor who had only worked there not much longer than I had. Also, the turn around was insane.2
- 3.0Sep 29, 2021Anonymous EmployeeCurrent Employee, more than 3 years
Nice campus, competitive pay and benefits for most roles, important product
Limited communication and decisions that show a dated view of current job market. Some roles are highly valued and shown benefit while roles that do equally important work are marginalized.
- 5.0Dec 14, 2018Lead Software DeveloperCurrent Employee, more than 10 yearsMadison, WI
I have worked at Epic for 13 years and had a wonderful experience. They hired me directly out of college and gave me meaningful work. My development is being used around the world by many thousands of end users to help take care of patients during critical times like a motor vehicle accident or a life-saving surgery. I know this because their policy is to send R&D onsite to see how their software is being used and take back ways to make it better. The people I work with are great and are one of my favorite parts of the job. Everyone is bright and motivated. The central mission of the company is make our customers successful. We face tough decisions but it's based on what will do the most good to our clinicians and their patients. (not what is going to make the most money) I am well compensated for my time and feel like I have a lifelong career here. Madison is a great place to live and the benefits of working at Epic are many. I have been overseas 4 times on a 2 week vacation all paid for by Epic as part of their Sabbatical program. (My family/friends are jealous of this perk)
Epic is not a straight 40 hour a week company. From what I have heard that's pretty rare in software development anyways. Because of the meaningful work though I am happy to put in extra effort to improve the lives of our providers & patients and I still feel like I have a good work/life balance.1