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Epocrates Reviews

61 reviews

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2.3
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Jonathan S. Bush
11 Ratings

61 Employee Reviews

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Pros
  • lots of work life flexibility and great work-life balance (in 12 reviews)

  • Providing a product that truly makes a difference and has transformed the practice of medicine (in 2 reviews)

Cons
  • Unstable company organization and career growth after acquisition by athenahealth (in 3 reviews)

  • Moving out of silicon valley is a huge mistake, unless the goal is to induce significant voluntary turnover (in 3 reviews)

More Pros and Cons

  1. "Work Employmen"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in San Francisco, CA
    Former Employee - Software Developer in San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Company culture is pretty good. Has beer chat every week, retreat each year. People are mostly friendly.

    Competitive compensation

    Cons

    Unstable company organization and career growth after acquisition by athenahealth


  2. Helpful (4)

    "Unclear vision and repeated firing of leads and teams made me leave"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Epocrates (More than a year)

    Pros

    My review is for epocrates / athenahealth sf.

    Nice Offices: The new SF office is absolutely stunning. Unfortunately it feels empty and I wonder who will occupy it next.

    Thorough on boarding: The onboarding of new employees was second to none. I was so excited and full of energy starting into my job.

    Good educational opportunities: athena truly values teaching and learning as a culture. There's countless educational opportunities. Take advantage of them.

    The other offices: Based on my experience I cannot recommend the local office but if you're passionate about healthcare IT then I would recommend looking at the other offices.

    Cons

    My review is for epocrates / athenahealth sf.

    Unclear vision: Wasted energy on ever changing visions without addressing the very real issues of existing core businesses.

    Hire and fire culture: In my short time I could count the number of senior leaders getting axed on two hands.

    Mediocre benefits: The benefits were not bad but not good either. There were no stock options and the health insurance options were disappointing.

    Advice to Management

    It's not enough to be passionate. You also need to clearly articulate your vision, stick to it, and trust your teams to execute against them. Hiring and firing entire teams does not engender trust nor will it lead to positive outcomes. Allowing different leads to pull in different directions wastes everyone's time and your money.


  3. "VP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA

    Pros

    Very bright people and strong user base and focus.

    Cons

    CEO and CFO have changed the culture negatively.

    Advice to Management

    Done. CEO replaced.


  4. "Software developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Epocrates full-time

    Pros

    The people are very down-to-earth and friendly, and it is easy to form lifelong friendships.

    Work-life balance is great.

    There are a variety of technologies you can work with, and jumping to different parts of the stack is not discouraged

    There is mobility and the option to switch teams

    The CEO is makes stand-up comedians look like amateurs. He is the funniest public speaker I have ever had the pleasure of listening to.

    Beer chat, ping pong, foosball, annual retreats (off-sites). Free food if you have a lunch meeting. Even more free food if you are good at being a vulture for leftovers.

    Cons

    There is still some legacy code and pockets of resistance to change

    Attitude and enthusiasm during meetings may be a significant factor in your performance assessment


  5. Helpful (1)

    "Sad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Vice President in Princeton, FL
    Former Employee - Regional Vice President in Princeton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Extremely high pay with 9-5 hrs

    Cons

    Eliminated a $28m business without ever speaking to those of us who were responsible for 40% of it.

    Advice to Management

    Capture the living culture of 3004-2010


  6. "Great till it lasted"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BSA in San Mateo, CA
    Former Employee - BSA in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great team and product
    Friendly environment
    Lots of variety of projects

    Cons

    ........ till the last two CEOs and Athena changed everything

    Advice to Management

    Stop hiring your friends


  7. "former glory"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Executive in San Mateo, CA
    Former Employee - Senior Executive in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Epocrates full-time (More than a year)

    Pros

    great company history, really well liked by doctors, nice people working there,

    Cons

    had a ceo that came from big companies, was clueless about what it takes to make a startup fly It is a company that appeared to have their customers' interests first. turns out they were mostly trying to milk the opportunity to sell ads to pharma.

    Advice to Management

    but losses while you can ... oh, i guess that's what happened, with the sale to Athena health,


  8. "Relaxed but motivated environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Belfast, ME
    Current Employee - Senior Analyst in Belfast, ME
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Epocrates full-time (Less than a year)

    Pros

    Accommodating to life's interruptions.

    Very relaxed atmosphere.

    Involved work, even at the introduction level you are expected to interact with sales, marketing, and engineering on a very regular basis.

    Starting to take full advantage of ATHN's powerhouse reporting to really start trending what works and what doesn't.

    Cons

    Fairly disorganized structurally, tend to have to reach out to multiple people to find specific information regarding programs and special accounts (changing as ATHN acquisition is requiring them to conform to a corporate setting).

    Projects are mandatory (only a con if you're looking more for a job and less for a career).


  9. "Do you have any other offers?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Department in San Mateo, CA
    Current Employee - Engineering Department in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Epocrates full-time (More than 3 years)

    Pros

    If you can show incremental change in any direction, even reverse, you are deemed as contributing. Nice bonus pool and since bonuses are linked to management bonuses the bar will be lowered until it is met. Not showing up is ok.

    Cons

    Management direction changes very frequently. Not showing up is ok. After athenahealth took over benefits went from great to terrible. Many of the people with marketable skills have moved on largely leaving new hires, those who don't know, and those who don't care. Poor architecture.

    Advice to Management

    Is it even worth saving at this point?


  10. "Lots of passion, challenges on implementation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Epocrates full-time (More than a year)

    Pros

    Great mission
    Doing a great service for healthcare

    Cons

    Trying to behave like a company far larger than it is.

    Advice to Management

    Consider an acquisition


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