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Epocrates Reviews

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1.0
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Jonathan S. Bush
3 Ratings

20 Employee Reviews

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Pros
  • lots of work life flexibility and great work-life balance (in 12 reviews)

  • Company culture used to be great (in 4 reviews)

Cons
  • Unstable company organization and career growth after acquisition by athenahealth (in 3 reviews)

  • Moving out of silicon valley is a huge mistake, unless the goal is to induce significant voluntary turnover (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "Sad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Vice President in Princeton, FL
    Former Employee - Regional Vice President in Princeton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Extremely high pay with 9-5 hrs

    Cons

    Eliminated a $28m business without ever speaking to those of us who were responsible for 40% of it.

    Advice to Management

    Capture the living culture of 3004-2010


  2. "Do you have any other offers?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Department in San Mateo, CA
    Current Employee - Engineering Department in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Epocrates full-time (More than 3 years)

    Pros

    If you can show incremental change in any direction, even reverse, you are deemed as contributing. Nice bonus pool and since bonuses are linked to management bonuses the bar will be lowered until it is met. Not showing up is ok.

    Cons

    Management direction changes very frequently. Not showing up is ok. After athenahealth took over benefits went from great to terrible. Many of the people with marketable skills have moved on largely leaving new hires, those who don't know, and those who don't care. Poor architecture.

    Advice to Management

    Is it even worth saving at this point?


  3. Helpful (1)

    "What was great is no more"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Epocrates full-time (More than 8 years)

    Pros

    Highly compensated, Highly Educated,

    Cons

    Very competitive, and political, unlimited vacation gone under Athena health. No one feels safe high preformers are gone in an instant. Everyone always feels their job is at risk because of the moves the company makes.

    Advice to Management

    Don't just look at the numbers, look at the individual lives, and the core clients. Pharma is losing interest in a product that never showed ROI.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (4)

    "Directionless"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Epocrates full-time (More than 5 years)

    Pros

    It provides a paycheck. Except for upper management people are forthright, honest, and nice to work with.

    Cons

    Don't expect much direction. The CEO ran the clock down in one meeting hoping to avoid some tough questions. This indicates the level of management maturity.

    Advice to Management

    Things would go faster if you stopped asking what employees thought. Since you aren't listening it would save everyone some time if you just did what you were going to do anyway. People are talking less so it seems employees are taking the initiative on this.


  6. Helpful (5)

    "Ship is sinking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Epocrates full-time (More than 8 years)

    Pros

    Flexible hours, work life balance

    Cons

    Athenahealth acquisition, move to San Francisco next June, have to purchase own Kaiser next year, no career advancement, old-timers are unhappy and are leaving

    Advice to Management

    Listen to the remaining Epocrates employees in order to retain them.


  7. Helpful (6)

    "Run for the hills"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in San Mateo, CA
    Former Employee - Director in San Mateo, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Epocrates full-time (More than 5 years)

    Pros

    Great health bennies and paid time off.

    Cons

    If you love working inside a company that has all the chaos of a start-up AND all the bureaucracy of a giant pharma company, welcome to your dream job. Senior management is deaf and inept, lacking vision while brimming with misplaced confidence. The corporate culture is toxic as it festers among the beige cubicles.

    In many ways, it's very sad to see Epocrates in such a state because there was a time when it was a very innovative company, a true pioneer in mobile healthcare. For years, Epocrates had no competition, which is bad because it stifles the killer instinct a technology company needs in order to innovate. They were successful despite themselves. Eventually, competition came knocking and Epocrates was not able to respond.

    Fortunately, Epocrates had amassed a large database of US physician email addresses which proved to be just valuable enough for AthenaHealth to acquire them. Maybe Athena can turn the company around, but it will be a long slog as they try to figure it all out.

    If you're into a job where you can disappear inside their process while sucking off the corporate teet, then have at it. You can actually work there for a long time, producing almost nothing. But if you'd rather work on products that truly transform healthcare, then look elsewhere.

    Advice to Management

    Hire people who know a lot more than you and empower them to do their jobs. Listen more than you speak.


  8. Helpful (1)

    "This company has reached it's dead END"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in San Mateo, CA
    Current Employee - Engineer in San Mateo, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Epocrates full-time (More than a year)

    Pros

    With athenahealth every one of the pro is getting turned into con.

    Cons

    1. Rise in benefits for employees, without salary increase
    2. Moving to SF city - with a dumb reason "have more recruiting opportunitiy"
    3. Managers are such ignorant people, you can really see such people in here. No knowledge on hot to solve or co-ordinate activities. Just do whatever s**t you can do and cover it up.
    4. There are people in this company for a long time, they are here because they don't have enough talent. They act like "gate keepers" for any information that you ask. This itself shows why the company hasn't scaled well in 10+ years.
    5. AthenaHealth - This company is just a show off -- CEO has big money to spend on "show off" than on the real hard workers and their compensation.

    Advice to Management

    Please leave, get some real folks.


  9. Helpful (4)

    "Epocrates moving to SF 2014?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Francisco, CA
    Current Employee - Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Epocrates full-time (More than 5 years)

    Pros

    We all enjoy working hard for possible 2015 Athenahealth bonus to pay for our families future medical and dental needs.

    Cons

    Entire company demoted by Athenahealth, yet they boast about promoting their own to run Epocrates into the ground while pretending to listen and care. Ruthless liars!!! Takes balls for a CEO to brag about $$$, buying a plane, mountain resort, mall property and fixing health care" while being cheap to deny minimal benefits for his own employees. Cheap!

    Farewell Durham!

    Advice to Management

    Go back to "no one ever heard of AthenaHell in Water Clown, MA and acquired a real people's company with a leading brand name you could only buy!"
    Coach one-way trip for your puppet COO, clueless VP ENG and "who? and where? is our"
    CEO back to Boston. J Bush...Silicon Valley will be the start of your downfall.


  10. Helpful (1)

    "I will never get that time back."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Epocrates full-time

    Pros

    A few of the key (sub-C level) people great to work with. They were talented, motivated, and truly wanted to create great things.

    Cons

    Unfortunately the rest of the technical team stayed with the company because they knew they'd have a difficult time find a new job. I spent more time/effort fixing mistakes which would have never been tolerated at a real software company.

    Advice to Management

    Simple: hire better people (which means paying the going rate for high level talent). My technical interview was so easy that I had originally assumed their "most senior engineer"was a new grad. He wasn't.


  11. Helpful (1)

    "Horrible Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Epocrates full-time

    Pros

    * Ability to work from home

    Cons

    * Culture of CYA
    * Many gaps in process and knowledge due to multiple waves of people leaving the company
    * What was left in the company was definitely NOT the cream of the crop. Other reviews want to blame the new wave that came in; but the truth is that the culture was extremely messed up long before those new people came in

    Advice to Management

    Figure out those people who aren't contributing and get those toxic individuals out there asap



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