Epocrates Reviews | Glassdoor

Epocrates Reviews

15 reviews

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3.0
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Jonathan S. Bush
3 Ratings

15 Employee Reviews

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Pros
  • lots of work life flexibility and great work-life balance (in 12 reviews)

  • Company culture used to be great (in 4 reviews)

Cons
  • Unstable company organization and career growth after acquisition by athenahealth (in 3 reviews)

  • Moving out of silicon valley is a huge mistake, unless the goal is to induce significant voluntary turnover (in 3 reviews)

More Pros and Cons

  1. "Work Employmen"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in San Francisco, CA
    Former Employee - Software Developer in San Francisco, CA
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Company culture is pretty good. Has beer chat every week, retreat each year. People are mostly friendly.

    Competitive compensation

    Cons

    Unstable company organization and career growth after acquisition by athenahealth


  2. "former glory"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Executive in San Mateo, CA
    Former Employee - Senior Executive in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Epocrates full-time (More than a year)

    Pros

    great company history, really well liked by doctors, nice people working there,

    Cons

    had a ceo that came from big companies, was clueless about what it takes to make a startup fly It is a company that appeared to have their customers' interests first. turns out they were mostly trying to milk the opportunity to sell ads to pharma.

    Advice to Management

    but losses while you can ... oh, i guess that's what happened, with the sale to Athena health,


  3. "Lots of passion, challenges on implementation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Epocrates full-time (More than a year)

    Pros

    Great mission
    Doing a great service for healthcare

    Cons

    Trying to behave like a company far larger than it is.

    Advice to Management

    Consider an acquisition


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "After ATHN acquisition, feeling like a satellite office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in San Mateo, CA
    Former Employee - Business Analyst in San Mateo, CA
    Neutral Outlook
    Disapproves of CEO

    I worked at Epocrates full-time (More than 3 years)

    Pros

    security, salary, work life balance. Overall a good place to work, but it kind of lost its mojo with Hurd's tenure, and the ATHN acquisition

    Cons

    ATHN runs the show in Boston. Very little decision making in California


  6. "Great Culture No Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in San Mateo, CA
    Former Employee - Sales in San Mateo, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Epocrates full-time (More than a year)

    Pros

    The people were great to work with, and benefits were excellent.

    Cons

    No collaboration between departments and no support from marketing. Extremely micro-managed with little lattitude to get deals done without lengthy approval process. Define roles of the support staff as many times accounts were confused by multiple calls.

    Advice to Management

    Give the sales department some freedom to innovate and sell a great product.


  7. Helpful (2)

    "Great company and great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Vice President, US Sales in Ewing, NJ
    Former Employee - Senior Vice President, US Sales in Ewing, NJ
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Epocrates full-time (More than 8 years)

    Pros

    culture, comp plan, great products

    Cons

    new CEO ruined culture, going public ruined comp plan and culture

    Advice to Management

    innovate. not updating the core money making product in 10 years is a joke for a tech company


  8. Helpful (1)

    "Great autonomy as an intern, but lacked performance reviews"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in San Mateo, CA
    Former Intern - Intern in San Mateo, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Epocrates as an intern (Less than a year)

    Pros

    Friendly and supportive atmosphere
    Autonomy on projects

    Cons

    Decentralized
    Performance review lacking
    Dull work atmosphere


  9. Helpful (1)

    "Overall good"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in San Mateo, CA
    Current Employee - Director in San Mateo, CA
    Disapproves of CEO

    Pros

    Great product, loyal users, smart people

    Cons

    The C-level management team brought in by the old CEO has dramatically underperformed and hurt the company. There are pockets of good people in the company who are struggling to perform well under their leadership (e.g. medinfo, product management, marketing, some engineering groups), but it's not as good a place to work as it used to be. The senior-level people (COO, CFO, HR) are really out of touch and don't seem to listen even to their own people.

    Advice to Management

    Remove all C-level people, start fresh with the people who care and want to make a difference.


  10. "Definitely ups and downs and as of late very poor executive leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Professional in San Mateo, CA
    Current Employee - Sales Professional in San Mateo, CA
    Doesn't Recommend
    No opinion of CEO

    Pros

    The people who work for Epocrates make the company satisfying
    The product is very well respected and has a good reputation in the medical community
    Work life balance

    Cons

    Compensation isn't competitive
    Executive leadership isn't leading with passion and isn't innovative
    401K
    Very limited vision/communication regarding company goals and direction and isn't motivating for employees

    Advice to Management

    Consider making employees feel more like they are a part of the company and increase communication with employees so they feel like they are a part of the company. It is creating a lack of direction and guidance and change is good but way too much change and poor decision making as of late.


  11. Helpful (4)

    "amazing people/less than stellar management and career growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    the day to day people are all fun, smart, talented, genuine people. they are all a blast and i loved every min with them. lots of work life flexibility and great work-life balance

    Cons

    The leader of epocrates is only concerned with herself and has her own agenda.

    no career growth

    salary bands, part of athena and a result of the acquisition, limit your pay

    no resources being put towards epocrates business

    unless you are junior, you won't have career growth. senior leadership actually said that they "disliked when people asked about promotions..." (um, how else do you get to the next level...?)

    Advice to Management

    sell or spin epocrates off at this point... and stop limiting pay while all your leadership rolls in millions (yes, we see the SEC filings)



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