Epocrates Reviews | Glassdoor

Epocrates Reviews

Updated September 22, 2016
61 reviews

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61 Employee Reviews

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Pros
  • lots of work life flexibility and great work-life balance (in 12 reviews)

  • Company culture used to be great (in 4 reviews)

Cons
  • Unstable company organization and career growth after acquisition by athenahealth (in 3 reviews)

  • Moving out of silicon valley is a huge mistake, unless the goal is to induce significant voluntary turnover (in 3 reviews)

More Pros and Cons

  1. "Good story gone wrong"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great product and extremely passionte people. Very happy customers.

    Cons

    A revolving door of management, poor board oversight, and bad strategy unfortunately took all the wind out of what should have been a winning company.

    Advice to Management

    Be less concerned about your exit (board) and more concerned with building a winning team. Have more respect for the existing culture and change it more responsibly in the areas where it needed to be changed.


  2. "Tough place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Epocrates full-time (More than a year)

    Pros

    Silicaon Valley start-up so good work spaces and benefits. Unlimited vacation time (if you get a chance to use it).

    Cons

    High employee and c-suite turnover. Systems weren't good and made it difficult to meet increasingly tight deadlines. Prro communication between east coast and west coast offices.


  3. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Epocrates full-time (More than 5 years)

    Pros

    Brand, mobile app, people, location,

    Cons

    direction, benefits, lack of innovation


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  5. "Relaxed but motivated environment."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Belfast, ME
    Current Employee - Senior Analyst in Belfast, ME
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Epocrates full-time (Less than a year)

    Pros

    Accommodating to life's interruptions.

    Very relaxed atmosphere.

    Involved work, even at the introduction level you are expected to interact with sales, marketing, and engineering on a very regular basis.

    Starting to take full advantage of ATHN's powerhouse reporting to really start trending what works and what doesn't.

    Cons

    Fairly disorganized structurally, tend to have to reach out to multiple people to find specific information regarding programs and special accounts (changing as ATHN acquisition is requiring them to conform to a corporate setting).

    Projects are mandatory (only a con if you're looking more for a job and less for a career).


  6. "Not focussed enough on product innovation, but decently stable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Epocrates full-time (More than a year)

    Pros

    Ability to impact health care
    good benefits
    improved company since Athena acquisition

    Cons

    Had tons of technical debt, product management had too much power and no vision


  7. "Good place to work.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Epocrates full-time (More than 3 years)

    Pros

    I had the best experience working at Epocrates, mainly because of the people. Company culture was great. Talented people, great team work. . Benefits were good and Unlimited PTO.

    Cons

    Company management kept changing, which led to a lot of employee churn, but with ATHN acquisition, things are expected to be more stable.

    Advice to Management

    Management needs to really listen to employee feedback and not just collect feedback...


  8. "Do you have any other offers?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Department in San Mateo, CA
    Current Employee - Engineering Department in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Epocrates full-time (More than 3 years)

    Pros

    If you can show incremental change in any direction, even reverse, you are deemed as contributing. Nice bonus pool and since bonuses are linked to management bonuses the bar will be lowered until it is met. Not showing up is ok.

    Cons

    Management direction changes very frequently. Not showing up is ok. After athenahealth took over benefits went from great to terrible. Many of the people with marketable skills have moved on largely leaving new hires, those who don't know, and those who don't care. Poor architecture.

    Advice to Management

    Is it even worth saving at this point?


  9. "Lots of passion, challenges on implementation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Epocrates full-time (More than a year)

    Pros

    Great mission
    Doing a great service for healthcare

    Cons

    Trying to behave like a company far larger than it is.

    Advice to Management

    Consider an acquisition


  10. Helpful (2)

    "It is a good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior QA in San Mateo, CA
    Former Employee - Senior QA in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Epocrates full-time (More than a year)

    Pros

    Flexible hours, Good benefit. Friendly working environment.

    Cons

    No new product for a long time. People are leaving.


  11. Helpful (1)

    "After ATHN acquisition, feeling like a satellite office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in San Mateo, CA
    Former Employee - Business Analyst in San Mateo, CA
    Neutral Outlook
    Disapproves of CEO

    I worked at Epocrates full-time (More than 3 years)

    Pros

    security, salary, work life balance. Overall a good place to work, but it kind of lost its mojo with Hurd's tenure, and the ATHN acquisition

    Cons

    ATHN runs the show in Boston. Very little decision making in California



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