Epocrates Reviews in San Mateo, CA | Glassdoor

Epocrates San Mateo Reviews

24 reviews

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San Mateo, CA

2.4
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Jonathan S. Bush
6 Ratings

24 Employee Reviews

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Pros
  • lots of work life flexibility and great work-life balance (in 12 reviews)

  • Providing a product that truly makes a difference and has transformed the practice of medicine (in 2 reviews)

Cons
  • Unstable company organization and career growth after acquisition by athenahealth (in 3 reviews)

  • Moving out of silicon valley is a huge mistake, unless the goal is to induce significant voluntary turnover (in 3 reviews)

More Pros and Cons

  1. "VP"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA

    Pros

    Very bright people and strong user base and focus.

    Cons

    CEO and CFO have changed the culture negatively.

    Advice to Management

    Done. CEO replaced.


  2. "Great till it lasted"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BSA in San Mateo, CA
    Former Employee - BSA in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great team and product
    Friendly environment
    Lots of variety of projects

    Cons

    ........ till the last two CEOs and Athena changed everything

    Advice to Management

    Stop hiring your friends


  3. "former glory"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Executive in San Mateo, CA
    Former Employee - Senior Executive in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Epocrates full-time (More than a year)

    Pros

    great company history, really well liked by doctors, nice people working there,

    Cons

    had a ceo that came from big companies, was clueless about what it takes to make a startup fly It is a company that appeared to have their customers' interests first. turns out they were mostly trying to milk the opportunity to sell ads to pharma.

    Advice to Management

    but losses while you can ... oh, i guess that's what happened, with the sale to Athena health,


  4. "Do you have any other offers?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Department in San Mateo, CA
    Current Employee - Engineering Department in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Epocrates full-time (More than 3 years)

    Pros

    If you can show incremental change in any direction, even reverse, you are deemed as contributing. Nice bonus pool and since bonuses are linked to management bonuses the bar will be lowered until it is met. Not showing up is ok.

    Cons

    Management direction changes very frequently. Not showing up is ok. After athenahealth took over benefits went from great to terrible. Many of the people with marketable skills have moved on largely leaving new hires, those who don't know, and those who don't care. Poor architecture.

    Advice to Management

    Is it even worth saving at this point?


  5. "Lots of passion, challenges on implementation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Epocrates full-time (More than a year)

    Pros

    Great mission
    Doing a great service for healthcare

    Cons

    Trying to behave like a company far larger than it is.

    Advice to Management

    Consider an acquisition


  6. Helpful (2)

    "It is a good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior QA in San Mateo, CA
    Former Employee - Senior QA in San Mateo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Epocrates full-time (More than a year)

    Pros

    Flexible hours, Good benefit. Friendly working environment.

    Cons

    No new product for a long time. People are leaving.


  7. Helpful (1)

    "After ATHN acquisition, feeling like a satellite office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in San Mateo, CA
    Former Employee - Business Analyst in San Mateo, CA
    Neutral Outlook
    Disapproves of CEO

    I worked at Epocrates full-time (More than 3 years)

    Pros

    security, salary, work life balance. Overall a good place to work, but it kind of lost its mojo with Hurd's tenure, and the ATHN acquisition

    Cons

    ATHN runs the show in Boston. Very little decision making in California


  8. Helpful (1)

    "What was great is no more"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Epocrates full-time (More than 8 years)

    Pros

    Highly compensated, Highly Educated,

    Cons

    Very competitive, and political, unlimited vacation gone under Athena health. No one feels safe high preformers are gone in an instant. Everyone always feels their job is at risk because of the moves the company makes.

    Advice to Management

    Don't just look at the numbers, look at the individual lives, and the core clients. Pharma is losing interest in a product that never showed ROI.


  9. Helpful (2)

    "The best people focused on a fabulous product that saves lives every day."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Mateo, CA
    Former Employee - Anonymous Employee in San Mateo, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Epocrates full-time (More than 10 years)

    Pros

    Great product that literally saves lives. People that worked hard and really care about the quality of the product.

    Cons

    Management before the acquisition lost their way. It is a different place now under Athena Health - but what a fabulous company and product. I hope they bring back a healthy culture.

    Advice to Management

    Keep the product quality high... treat the employees fairly that built this great company.


  10. Helpful (5)

    "Ship is sinking"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Mateo, CA
    Current Employee - Anonymous Employee in San Mateo, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Epocrates full-time (More than 8 years)

    Pros

    Flexible hours, work life balance

    Cons

    Athenahealth acquisition, move to San Francisco next June, have to purchase own Kaiser next year, no career advancement, old-timers are unhappy and are leaving

    Advice to Management

    Listen to the remaining Epocrates employees in order to retain them.


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