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"It is an exciting/challenging environment to work within; with like-minded ambitious individuals who set the highest of standards and goals everyday" (in 25 reviews)
"Whilst there are mixed reviews on here I can only say that Epos Now is like all companies" (in 38 reviews)
"I'm all honesty, I can't think of any major 'cons' to working at Epos Now" (in 15 reviews)
"Sales team have quite a lad lad lad mentality" (in 14 reviews)
Helpful (2)
I have been working at Epos Now full-time (More than 5 years)
Pros
Been an incredibly fast growing company over the years growing year on year. It is a performance based business so if you are a high performer you will be given the opportunitiy to direct your career in the direction you want to go in!
Cons
The nature of a fast growing company means sometimes the processes are not there prior to the growth and teething issues occur. However that is the massive challenge that some people either love to be a part of solving and being part of journey and some people don't!
Advice to Management
Continue to invest in the people, some superstars in the ranks!!
Helpful (2)
I have been working at Epos Now full-time (More than 5 years)
Pros
Internal Progression, job autonomy, great work environment, ambitious/like minded co-workers always looking to get better and develop.
Cons
Some processes could be improved but on the whole everything is good and always listened to.
Advice to Management
Provide access courses and qualifications.
Helpful (4)
I worked at Epos Now (Less than a year)
Pros
There is honestly to many positive things to say about this company, so I will keep it quite brief for easy reading:
-AMAZING office view. It is hard to not have your mood brightened when you get to overlook Orlando everyday from the 20th floor of an open-style office space. Hardly feels like a tradition "cubicle" office environment.
- Great management, they will absolutely try their hardest to train you and make you proficient at your job role. They eagerly are ready to help anyone at a moments notice in order for you to reach your full potential
-Great employees, everyone is just all around very helpful and willing to help you achieve your goals just as the managers will help you.
-Honestly great pay as long as you do your job correctly and hit all your numbers, this is a sales job after all and the higher performing you are the more you will make.
-Great training, and a great product to go along with it. Lots of transferable skills, if you have not sold in the past your training will get you up to speed and these skills are something no one can take away from you.
Cons
-None really, maybe the only con is having to park downtown, typically you want to get to park 20 minutes before your shift starts because of the walk from the garage plus being on the 20th floor means having to wait for people on other floors to get off. Some elevator rides last 5 to 10 minutes plus the 5 minute walk from the garage.
Advice to Management
Keep doing what you are doing
Helpful (4)
I have been working at Epos Now full-time (Less than a year)
Pros
Amazing place .. Full of energy .. Staff is very nice .. its like a Mini Google
Cons
Have not seen any cons yet
Advice to Management
Keep up the good work .. We will make it BIG
Helpful (3)
I have been working at Epos Now full-time (Less than a year)
Pros
Great work environment, Great people, Downtown Parking and good work-life balance. Paid time off.
Cons
Sales can be stressful but that's with any sales job
Advice to Management
Keep training newbies to be the best and they will be!
I worked at Epos Now full-time (Less than a year)
Pros
Commision from crosselling. 6 months there is like a year and a half anywhere else. Learn alot
Cons
Can get monotonous. If you dont crossell you wont make any money. Some days you have a ton of down time and all of a sudden your so busy you can hardly think. Upper management is cool but the issue is they cant seperate the line between management and agents which typically will lead to favoritism and drama that that should not be involved in.
Advice to Management
Just understand you management your suppose to be leaders and be professional. My direct manager did the best he could with what he had but the others seriously need to understand their boundaries to insure a healthy non-toxic environment. Remember leaders eat last that just come with the territory.
Helpful (1)
I worked at Epos Now full-time (More than 3 years)
Pros
Moved out of state so needed a new Job. It was great and fun to be around guys whom liked to have fun in a sick downtown loc.
Cons
Feels like a few things missing you need to feel comfortable. Things were moving the right way. Think if possible just need to move faster.
Advice to Management
Keep listening to your guys and your customers and adding hats needed and now doubt you will be where you need to be.
Helpful (2)
I worked at Epos Now full-time
Pros
Great environment.
Fun office and management is very friendly.
Cons
As a company from the UK, adjusting to being in the US marketplace comes with a slight learning curve.
Helpful (2)
I have been working at Epos Now full-time (Less than a year)
Pros
Definitely a great place for someone with a go-getter mentality. You determine your take home, and I've brought home so much as an extra $500/$600 in a month just from commission and incentives from other KPIs. After being with the company for about 10 months, I've just hit my first pay rise and am currently looking at moving up within the next few months to a supervisory position. Free coffee, free lunch is frequent, free parking, and lots of fun nights out with your colleagues to celebrate targets and performance!
Cons
Because of the fast paced startup environment, it's frequent that people fall off the wagon. We have had a pretty high turnover over the last year, but that has gone down. Alot of the current employees have been around for atleast the last 8 or 9 months, but sometimes it is sad to see your friends go. Occasionally it can be a stressful environment, but this is with any job. Because of how much you contribute to the overall goal, it can be disheartening when goals are not hit.
Advice to Management
Keep it up! It's been a very long year, but constant growth and good management spells success for Eposnow. I wouldn't still be with the company if I didn't truly believe in it, and we can look forward to continued success!
Helpful (2)
I have been working at Epos Now full-time (Less than a year)
Pros
Great atmosphere, great support/sales teamwork, great growing company and a very good work-life balance.
Cons
No medical/health benefits, base pay isn't the the best for the industry still no word on the company pay raise.( but it is a better paying job than most and you get commission)
Advice to Management
Continue to praise those who do excellent in their roles. Invest in getting out in the community. Give the company health care benefits as well as a company pay raise that is not based on how much we make in a quarter. I understand the drive and that we need to have earned a certain amount as a company but those two things matter more than commission, weekly spiffs and company outings. I would rather health benefits and a pay raise over commission and incentives any day.
Also I believe we need a better system. I find it off putting that as a support technician I have better knowledge of the working system than the sales and I can not sale to a new business, but my role gets based on my sales as well. If I work based on sales as well why is it that I have to give up new figures to a sales agent? Why is it that I have to do 3 times the work that sales does but their base pay is more? ( I understand that they are salesmen but if my role is getting based on my sales as well it doesn't make sense that I am not allowed to get new businesses)
I would honestly like to see a change in the structure, if that's ever capable in the future.
I'm here for the long run and growth of the company as I've always said. I love eposnow because they gave me a chance to better my life. I earned everything given to me by the company and I greatly appreciate Jacyn, Dave, Ed and Julian for everything they've done for us here. They go above and beyond and really do push for us which is awesome to see and have. CMMMMMMMMM ON !!
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Epos Now Response
Oct 16, 2018
Thank you for your ongoing commitment to Epos Now. You've been pivotal to the journey and really appreciate you taking the time to leave a review.