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Epos Now

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Epos Now

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Epos Now Reviews

Updated Jun 20, 2022

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Found 343 of over 346 reviews

3.6
64%
Recommend to a Friend
84%
Approve of CEO
Epos Now CEO Jacyn Heavens
Jacyn Heavens
241 Ratings

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
Cons
  • "No benefits until 2022 which is unfortunate.(in 10 reviews)
  • "If I felt that I was learning something useful for the future the low pay would make sense, this is not the case.(in 9 reviews)
  • "Upper management is cool but the issue is they cant seperate the line between management and agents which typically will lead to favoritism and drama that that should not be involved in.(in 6 reviews)
  • "Long hours (expected to work beyond contracted hours)(in 4 reviews)
  • "No communication between departments (support does not communicate with the sales team nor with the 'dispatch team' which is 1 person handling the shipping side of things.. so there are always issues.(in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Former Employee, less than 1 year

    Nice place to work

    May 24, 2022 - Anonymous Employee in Norwich, CT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fast pace and good salary

    Cons

    none really - just minor things

    Be the first to find this review helpful
  2. 5.0
    Former Employee, more than 3 years

    Great start up environment!

    May 7, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Epos Now was a great way to break into the tech industry !

    Cons

    Like most start ups, hours can be long and you have to be flexible working with different teams across the globe

    1 person found this review helpful
  3. 5.0
    Current Employee, more than 1 year

    Great Employment

    Mar 27, 2022 - Tier II Technical Support in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexible, Great environment , Bonuses, Commissions, quickly growing

    Cons

    Details, Overload management, salary, internal communication, task allocation

    1 person found this review helpful
  4. 5.0
    Former Employee, more than 3 years

    Great Start for Your Sales Career

    Mar 22, 2022 - Sales Representative in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Training Great Management Good Pay Plenty of Growth Opportunities Remote Unlike other organizations you get sales training it takes years to achieve very quickly. The trainer gives you the basics, but you get continuous training from Management and even the Vice President. Leadership wants everyone to succeed and achieve both professional/personal goals.

    Cons

    UK HQ limits US potential No 401k Weekend Shifts Required

    Continue reading
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  5. 4.0
    Former Employee, less than 1 year

    Great Training easy going management a little disorganized

    Dec 4, 2021 - Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from home decent money Decent management

    Cons

    disorganized with some parts of the business.

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  6. 2.0
    Current Employee, less than 1 year

    Was okay at first

    Nov 9, 2021 - Sales Representative in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Awesome people to work with Pretty chill about everything Pay can be good if you work weekends

    Cons

    Very disorganized company, and no support to help customers which turns into returns and lost revenue. Zero communication between departments which leads to you having to do their work. Trainer causes tension and anxiety in the office. Unless you work weekends, you won’t make any money because of how they hand out leads.

    Continue reading
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  7. 3.0
    Current Employee, more than 1 year

    Okay company to start off - not for the long run

    Nov 5, 2021 - Sales Representative in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work from Home available Good training material (Managers actually share calls, videos, etc to ensure you understand how to sell their product and services)

    Cons

    You work weekends No growth within the company Compensation is very low compared to any other sales positions in the industry No 401K or benefits whatsoever No communication between departments (support does not communicate with the sales team nor with the "dispatch team" which is 1 person handling the shipping side of things.. so there are always issues. I encourage you to check their reviews overall as a company on any search engine, it's bad)

    Continue reading
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  8. 3.0
    Former Employee, less than 1 year

    Consultant

    Sep 28, 2021 - Implementation Consultant in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Commission -Overtime -Work from home (some of the time) -Coffee in office

    Cons

    -Overworked -Underpaid -Unrealistic expectations -Training needs more work

    1 person found this review helpful
  9. 3.0
    Former Employee, less than 1 year

    Good company, good experience, bad pay

    Sep 23, 2021 - Customer Support Representative in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun Start up feel/culture Growing company Hybrid scheudule

    Cons

    Bad pay Bad benefits Lots of angry customers

    1 person found this review helpful
  10. 5.0
    Current Employee, more than 1 year

    Runs like a startup, cares about reps

    Sep 3, 2021 - Anonymous Employee in Orlando, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Runs like a startup, meaning there are always new things/changes/improvements Cares about staff Fun environment Work from home

    Cons

    Runs like a startup, meaning there are always new issues/hurdles to overcome/not the best benefits/pay Not enough growth to support promotions

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Viewing 1 - 10 of 343 Reviews

Epos Now Reviews FAQs

Epos Now has an overall rating of 3.6 out of 5, based on over 346 reviews left anonymously by employees. 64% of employees would recommend working at Epos Now to a friend and 64% have a positive outlook for the business. This rating has decreased by -15% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Epos Now employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Epos Now. This rating has decreased by -17% over the last 12 months.

64% of Epos Now employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Epos Now 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Epos Now to be culture, management, career development and the cons to be benefits, compensation.

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