Eppendorf North America Reviews | Glassdoor

Eppendorf North America Reviews

Updated September 7, 2017
24 reviews

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3.0
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Joseph Crowley
8 Ratings

24 Employee Reviews

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  1. "Reactionary."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pipette Calibration Specialist in San Diego, CA
    Current Employee - Pipette Calibration Specialist in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Eppendorf North America full-time (More than a year)

    Pros

    Job security. Not a lot of people want to do this job for what they are willing to pay us.

    Cons

    Calibration department is reactionary. So far behind, and attention is given to the loudest complaining customer. Lots of time off that you can't ever use.


  2. "Poor local management in New England"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pipette Calibration Specialist in Shrewsbury, MA
    Current Employee - Pipette Calibration Specialist in Shrewsbury, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Eppendorf North America full-time

    Pros

    Very easy work. No consequences for poor job performance.

    Cons

    No consequence for poor job performance. Incompetent/negative/lazy local management that is out of touch with employees. Would be a decent job with the right managerial attitude/leadership. Currently, if you don't mind selling your soul for an easy paycheck, this one is for you.

    Advice to Management

    Find passion in what you do now, or do something you are passionate about.

  3. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support
    Former Employee - Technical Support
    Recommends
    No opinion of CEO

    I worked at Eppendorf North America full-time

    Pros

    - Like a small family, everyone is on firs-name basis.
    - Great support from management and staff
    - Fun work environment
    - Good benefits but could be better.
    - Room for growth within the company

    Cons

    Pay is on the lower end.


  4. "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assembly Technician II
    Former Employee - Assembly Technician II
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Eppendorf North America full-time (More than a year)

    Pros

    Direct supervisors were good to work with. Engineers and the floor had a good working relationship as well.
    Pay was meh, but benefits and time off were pretty decent

    Cons

    Highly disorganized from upper management. They did not seem to know what they wanted, or how to implement.
    Dutites and responsibilities increased without an increase in pay.
    Reviews and raises were months late, with raises being less then promised(when I left I was getting 23 dollars per paycheck less than when I started after taxes and deductions)

    Advice to Management

    When you show your employees 23 million dollars profit and 2 days later state there isn't enough money for increased wages, it leaves a bad taste in people's mouth


  5. "Great people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    Pros

    I loved the people I worked with.

    Cons

    There was the usual office gossip... family feel, which means everyone knows about everyone.


  6. "Field Service Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Eppendorf North America full-time

    Pros

    Excellent training and communication up and down the chain of command as well as being kept in the loop of product changes and updates from Eppendorf Germany.
    Quality of the personnel from in-house/customer service to field techs/engineers was outstanding.
    Support from Germany was very good and never felt out of touch with what was going on.

    Cons

    Poor IT support considering the amount of software/equipment that service personnel are using.
    Eppendorf NA is a sales organization first and foremost so service issues can take a back seat at times.

    Advice to Management

    Keep doing what you're doing and taking care of your people.


  7. "Good traveling jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good job for those that like to travel, in charge of your own schedule, and company car provided.

    Cons

    Work load can be very heavy at times depending on the region, travel can also be heavy depending on the region.

    Advice to Management

    Good management team at the moment. Easy to get in touch with, helpful when needed. Keep up the great management.

  8. "Eppendorf as a whole is a good company to work for, but like all companies has its downs too."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Philadelphia, PA
    Current Employee - Sales Representative in Philadelphia, PA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Eppendorf North America full-time (More than 5 years)

    Pros

    Company car, flexibility with schedule and spending accounts, good 401K and profit sharing, overall friendly people, more of a good ol boys club environment

    Cons

    Lower base salary and overall compensation in the industry and no new technology to be competitive, over priced to competitive in the market, home office is clicky and gossipy, upper management almost never wants to call you directly but pass the message along

    Advice to Management

    Team building, communication, leadership


  9. "Big turnover, Stay far away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Desktop Engineer in Enfield, CT
    Former Employee - Senior Desktop Engineer in Enfield, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Eppendorf North America (More than a year)

    Pros

    Not many. Ok if you are just starting out or need a job before you fined a career somewere else.

    Cons

    Unprofessional management. Huge turnover. There ability to relate and connect with there staff is no-existent. They just fire and hire constantly. Reviews and raises had to be forced down their throats by the new HR. Rules apply differently if you are German.

    Advice to Management

    Clean house with your "managers" and get some training on how to manage your workforce.


  10. "Run away. . . Quickly!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Enfield, CT
    Former Employee - Anonymous Employee in Enfield, CT
    Doesn't Recommend
    Neutral Outlook

    I worked at Eppendorf North America full-time

    Pros

    Some products are solid.
    Benefits ok.

    Cons

    German HQ doesn't care about US employees.
    Older products require lots of babysitting.
    Lots of extra hours expected from everyone for no extra pay.

    Advice to Management

    Wake up and run this like the company you want to be. Your actions speak much louder than your words.


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