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Eppendorf Reviews
Updated Mar 21, 2023
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Found 184 of over 203 reviews
76% Recommend to a Friend
87% Approve of CEO
Found 137 of over 203 reviews
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Recommend to a Friend
Approve of CEO
Dr. Peter Fruhstorfer and Eva van Pelt
44 Ratings
Top Review Highlights by Sentiment
Pros
Cons
- "Manager who lacks basic engineering knowledge, being governed by someone who doesn't understand problems and proposed solutions is testing to put it mildly." (in 5 reviews)
- "You are expected to bill customers, receive & ship packages, track inventory, plus reach out to customers on top of repairs and calibration; highly unusual for technicians to do a variety of tasks for such low pay." (in 4 reviews)
- "upper management is hellbent on meeting revenue goals and are willing to cut corners in the service product." (in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Ratings by Demographics
This rating reflects the overall rating of Eppendorf and is not affected by filters.
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- Current Employee, more than 1 year★★★★★
Pros
Good people and executives that have open ears to their employees. There are resources and support available for anyone to succeed. The pay is good, but it won’t be the highest in the industry.
Cons
The service department has issues that need to be figured out.
- Current Employee★★★★★
Antiquated Business Operation
Mar 15, 2023 - Technical Product Specialist in Enfield, CTRecommendCEO ApprovalBusiness OutlookPros
- Good benefits - Autonomy
Cons
Eppendorf tends to be very archaic, segmented, and poorly managed. The parent companies drive is to be a leader (make as much money as possible), but does not want to invest in good employees, is unwilling to change old fashioned practices, has no real training programs (if promoted, you are just thrown into the new position without training, being informed of important contacts, or current issues, but expected to help deliver revenue), and the company is very segmented, both from a local organization perspective and a broader international level.
Continue reading - Former Employee★★★★★
Good Company
Mar 21, 2023 - Area Service Manager in New York, NYRecommendCEO ApprovalBusiness OutlookPros
Company has a decent profit sharing plan.
Cons
Company doesn’t pay like others in the industry. I
- Former Employee, less than 1 year★★★★★
Good pay and benefits. Questionable leadership.
Feb 8, 2023 - Field Service EngineerRecommendCEO ApprovalBusiness OutlookPros
Work independently. Travel. Decent pay and benefits
Cons
They try to have dispatch handle scheduling of service calls. Parts can be difficult to obtain. Workload can be overbearing, with little help from management.
- Current Employee★★★★★
Pros
Great work environment. Friendly management
Cons
Sometimes the bathrooms stinks always
- Former Employee, more than 3 years★★★★★
Pros
Stable company. A place to retire.
Cons
Lack of motivation for change. A place to retire.
- Current Employee★★★★★
Pros
Up to date and clean office
Cons
None I like working here
- Current Employee★★★★★
Pros
I had a great boss
Cons
Dont have great boss now
- Former Employee, less than 1 year★★★★★
Company is in the dark ages
Jul 27, 2022 - Senior Buyer in Enfield, CTRecommendCEO ApprovalBusiness OutlookPros
Nice office Decent salary Good cafeteria free coffee
Cons
No autonomy Buyers are little more than order-placers, procedures make it impossible to do competitive bidding Still printing out paper PO's like its 1999 Senior buyer still had to have every PO signed off by management Admin level work made up 70% of the role
Continue reading - Current Employee, more than 3 years★★★★★
Decent salary but behind the times
Jul 10, 2022 - Digital Marketing Manager in Framingham, MARecommendCEO ApprovalBusiness OutlookPros
Decent salary Hybrid work environment Solid regional work culture
Cons
Below most salaries in the life science space Germany HQ is very slow to implement change HQ does not trust international regions to hire agencies that are stronger in the US and China opposed to Germany.
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Eppendorf Reviews FAQs
Eppendorf has an overall rating of 3.9 out of 5, based on over 203 reviews left anonymously by employees. 76% of employees would recommend working at Eppendorf to a friend and 59% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
76% of Eppendorf employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Eppendorf 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Eppendorf to be workplace, benefits, coworkers and the cons to be senior leadership, career development, management.
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