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Epsilon Reviews

Updated January 19, 2018
768 reviews

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3.1
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Epsilon Chief Executive Bryan Kennedy
Bryan Kennedy
366 Ratings

768 Employee Reviews

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Pros
Cons
  • Used to be a place where you might get paid a bit less than competitors but had great work life balance in exchange (in 51 reviews)

  • There also seemed to be a lot of arbitrary constraining decisions from upper management that adversely impacted delivery time and final product quality (in 28 reviews)

More Pros and Cons

  1. "Revenue Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I have been working at Epsilon full-time

    Pros

    Great work-life balance, good benefits

    Cons

    Management could use improvement


  2. "Ineffective Leadership team in STS Bangalore"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Bengaluru (India)
    Current Employee - Manager in Bengaluru (India)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Epsilon full-time (More than a year)

    Pros

    Positive work culture from US, US teams provide good motivation. Nice and pleasant work place and perks (free food on friday, AC cabs, very good health coverage).
    Very Good perk in there is no bonus or variable concept, your CTC is your take home (of course after usual deductions).
    There is some fun culture spread from Initiate group which is very nice for employees after a stressful day

    Cons

    Please do not join a team called STS (Shared Technology Services), they dont have new technologies to work on, they only have polished JD's, but once you join you will be saturated with your work within 3-6 months.
    There is no productive work at all, most of it is ticket handling work.
    Most of the staff do not have a high occupancy rate.
    They take 6-9 months to hire a simple administrator/engineer position, as they are focused on only salary/ maintaining parity between staff but not on hiring best talent in the industry.
    By far the worst leadership team I have worked for in my 10+ years of work exp.
    They look at shortfalls first rather than considering what you can do for the company in a long term, absolutely no freedom/ empowerment.

    Advice to Management

    keep one name in the Offer letter, adding Conversant Software and also Epsilon is confusing people who are about to join Epsilon. have lost 2 candidates who were about to join epsilon, they thought this is not the same company after looking at 2 names in the offer letter

    all Senior Management in STS Bangalore is from Accenture, please get some diversity (from other companies) into this

    senior management dont take criticism very well, take things personally. which in-turn will be ineffective leadership if you want to look at areas of development from leadership perspective

  3. "ABSA"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epsilon full-time

    Pros

    - Great Team environment
    - Great Culture
    -Great Work Life Balance
    - Awesome employee benefits
    - Interesting work

    Cons

    - Work load can be very variable. There are stretches where I have nothing to do for a while coupled by times where I'm pulling my hair out.

    Advice to Management

    Keep doing what you're doing!


  4. "Great people to work with. Company has no vision and no understanding as to what they want to be."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Designer in Dublin, Co. Dublin (Ireland)
    Former Employee - Designer in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Epsilon full-time (More than a year)

    Pros

    Brilliant people to work with. Everyone wants to work hard for one another and the work life balance is great.

    Cons

    The company is managed by stakeholders who don’t know or seem to care about the Dublin office. We feel like we’re not heard. The company had a big creative first culture when I started and this was worn away to an unrecognizable state by the time I left.

    Advice to Management

    If you don’t care about creative work and it’s not part of the bigger plan be honest and let the staff know.


  5. Helpful (2)

    "Good and Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Technology in Irving, TX
    Current Employee - Information Technology in Irving, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Epsilon full-time (More than 3 years)

    Pros

    There are hard-working, intelligent, common-sense, people to work with. But, there are not enough. It is a diverse and large enterprise-environment, lots to do, systems to work with, challenges to face and concur. The option to work from home, is appreciated.

    Cons

    Moving too many jobs overseas. Not enough team cooperation, communication, and budget constraints.

    Advice to Management

    Communicate more. There is absolutely not enough communication. Teams overlap on each other, and the work each perform, but there is not enough coordination, planning, and communication.


  6. Helpful (4)

    "Strong affinity to select the cheapest labor possible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Epsilon full-time

    Pros

    Steady paycheck and work from home flexibility

    Cons

    The work is not challenging especially if you are a US citizen. If you are an Indian visa holder with little to no experience you will get plenty as you will be handed just about every project in an effort to push higher paid US citizen workers out of the company. This combined with constant offshoring make Epsilon great for the Indian visa club but totally unfair for US citizens.

    Advice to Management

    Grow a spine. Foreign workers especially Indians are some of the greatest people I have ever worked with. That being said stop abusing the US visa programs and give back to the country that gave you your opportunity to excel.


  7. Helpful (2)

    "Horrible and heartless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Project Manager in North Wales, PA
    Former Employee - Digital Project Manager in North Wales, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Epsilon full-time (More than a year)

    Pros

    Industry giant, strong brand, good benefits

    Cons

    lots of hierarchy, chain of command, inflexible, terrible to us onsite staff who were contracted out on a monthly fee basis, so we were worked 24/7.

  8. Helpful (1)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epsilon full-time

    Pros

    Good work culture, Friendly Environment, work from home option

    Cons

    Can't work in latest technologies, support work, Own product only u have to work


  9. Helpful (3)

    "Account Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Supervisor in Wilton, CT
    Former Employee - Account Supervisor in Wilton, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Epsilon full-time (More than 5 years)

    Pros

    Co-workers were great (legacy employees)

    Cons

    Poor work environment, no employee motivation to work, poor salaries

    Advice to Management

    Work to actively cultivate a great work environment for your employees. Treat them like people and care about them and it will drive people to work harder.


  10. "Good work life balance.!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Bengaluru (India)
    Current Employee - Senior Software Engineer in Bengaluru (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epsilon full-time (More than a year)

    Pros

    - Opportunities to learn and work on new technologies.
    -Work from home facilities.
    -Cab facilities.

    Cons

    - Mostly projects are support based.
    - Management is poor.

    Advice to Management

    -none.


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