Epsilon Reviews | Glassdoor

Epsilon Reviews

Updated March 23, 2017
636 reviews

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636 Employee Reviews

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Pros
  • All these play a role in the great work/life balance Epsilon offers as well (in 68 reviews)

  • I'm able to work from home when my children sick (in 44 reviews)

Cons
  • At times work life balance is not in balance (in 44 reviews)

  • There is high turnover due to the poor leadership, long hours and lack of processes (in 22 reviews)

More Pros and Cons

  1. "Good"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epsilon full-time

    Pros

    Great atmosphere, fun data to test

    Cons

    large company, get lost in translation


  2. "N/A"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Epsilon full-time (More than 3 years)

    Pros

    Good work-life balance and flexibility

    Cons

    No cons at this time


  3. Helpful (1)

    "Great place to grow and develop"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Epsilon full-time

    Pros

    Good work life balance, training.

    Cons

    Rate of pay needs to more aligned with industry standards.

    Advice to Management

    Pay what people are worth and promote by skill not by client teams.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "more hours than normal"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Blue Ash, OH
    Former Employee - Senior Software Engineer in Blue Ash, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Epsilon full-time (More than 3 years)

    Pros

    Worked many long nights and weekends to finish projects with little to no appreciation.

    Cons

    co workers were great, upper management was good and bad, depending on who you worked under. Wouldnt go back if asked. Hours worked didnt equate to salary.


  6. "Great experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Epsilon full-time

    Pros

    Good experience working with world class brands

    Cons

    Lots of red tape when getting salary increases and management


  7. Helpful (3)

    "All fluff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Legal
    Current Employee - Legal
    Doesn't Recommend
    Negative Outlook

    I have been working at Epsilon full-time (More than 3 years)

    Pros

    Flexible with working from home

    Cons

    Lots of turnover, Hiring more and more employees out of India due to tight budgets, they overwork their employees to where they burn out and leave

    Advice to Management

    Stop with the rah rah sessions with the "Ed" visits. Put the money spent on all of that back into what the employees really care about benefits and bonuses and pay increases. Keep the jobs here in the US rather than moving to India to save $$


  8. Helpful (5)

    "Ruined by politics and favorites."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in West Chicago, IL
    Current Employee - Marketing in West Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Epsilon full-time (More than 5 years)

    Pros

    One of the best benefits packages out there. Mother company, Alliance Data, seems great as well. Free lunches on Fridays are nice. Some really great and talented people work here.

    Cons

    This needs to be said for the marketing department. I've read plenty of reviews on here that are stepping around this. Politics, favorites. Basically what everyone is saying is that the head of creative plays favorites. BADLY. He is located here in West Chicago but is in charge of most of the creatives nationwide. There have been quite a few layoffs in the last couple of years. I have witnessed some great people get let go while others have stayed that should have been the first in line. Truth is, everyone is too scared to say anything about it in fear of getting fired. He is your boss's boss so who exactly are you going to speak to about it? HR? Nothing will ever come of it and you will have a bullseye on your back moving forward. Most of us have families to support and can't take the risk.

    Advice to Management

    At this point, the CEO needs to get involved. Management is the problem.


  9. "Account Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Epsilon full-time

    Pros

    Great benefits including telecommuting and flexible time off

    Cons

    Large public corporation with lots of time consuming processes


  10. Helpful (1)

    "A big company that's owned by an even larger corporation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Epsilon full-time

    Pros

    Great benefits: in-home childcare, auto/home insurance group rates, discounts on event tickets, auto buying...

    Cons

    Layoffs when the numbers aren't met. Which is at least once a year.


  11. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Chicago, IL
    Current Employee - Account Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epsilon full-time (More than a year)

    Pros

    Great company with great benefits.

    Cons

    Nothing to say at this time.



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