Epsilon Reviews in Wakefield, MA | Glassdoor

Epsilon Wakefield Reviews

Updated August 26, 2017
83 reviews

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Wakefield, MA

3.1
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Epsilon Chief Executive Bryan Kennedy
Bryan Kennedy
47 Ratings

83 Employee Reviews

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Pros
Cons
  • work/life balance is sub optimal (in 49 reviews)

  • There also seemed to be a lot of arbitrary constraining decisions from upper management that adversely impacted delivery time and final product quality (in 27 reviews)

More Pros and Cons

  1. "Senior Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Analyst in Wakefield, MA
    Current Employee - Senior Analyst in Wakefield, MA

    I have been working at Epsilon full-time (More than a year)

    Pros

    two days wfh per week

    Cons

    too quiet
    not that a yong comoany


  2. "Good Company with Good Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BSA in Wakefield, MA
    Former Employee - BSA in Wakefield, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Epsilon full-time (More than a year)

    Pros

    Flexible work hours
    interesting work and spirit
    Great benefits like insurance and childcare

    Cons

    depends on verticle one is n
    puts disliked people into lay offs

    Advice to Management

    do not send surveys claiming them be anonymous and then use them to lay offs.

  3. "Senior Business Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Systems Analyst in Wakefield, MA
    Former Employee - Senior Business Systems Analyst in Wakefield, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Epsilon full-time (More than 3 years)

    Pros

    Great people, direct management truly interested in progress and professional growth

    Cons

    Upper management disconnected from day-to-day needs of client teams


  4. "Horrible, impersonal place with no soul"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Wakefield, MA
    Current Employee - Director in Wakefield, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Epsilon part-time (More than 3 years)

    Pros

    None - unless you get seduced by the work from home trap. Competent workforce and nice employees below the VP level

    Cons

    Too many to list ... this company does not care about its onshore employees at all. There is no engagement from senior leadership with employees except through their pretentious roadshows. They are totally disconnected from what their employees do on a daily basis and what's worse is they don't care. The VPs can't get over themselves and ton work to build an integrated organization that strives to fix problems. They rarely have all hands to discuss practical ways to make Epsilon better. It's all about putting more burden on their existing employees to make money rather than looking introspectively to fix processes that will save money. VP leadership ingratiates themselves to the India office across all levels and treats its onshore employees like slaves. Stay away even if you are desperate for employment. You will regret it.


  5. Helpful (3)

    "Good for New Grads, not so much the more experienced person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BSA in Wakefield, MA
    Former Employee - BSA in Wakefield, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Epsilon full-time (More than 5 years)

    Pros

    The work hours are flexible, many technologies are at work. Young grads have opportunity to grow and expand. There is a good training program for them.

    Cons

    Everyone is different. There are many who've been at the company for 20 years or more. My experience was challenging, but I learned much about myself as well as data marketing. Focusing more on new grad programs and employees in new India office.

    Advice to Management

    Training is invaluable. When decisions need to be made on a million dollar account, having the proper information and training is very important. Never assume that the employee knows what your talking about.


  6. Helpful (4)

    "Do not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in Wakefield, MA
    Current Employee - Business Systems Analyst in Wakefield, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Epsilon full-time (More than 3 years)

    Pros

    -Health benefits
    -Flexible PTO (except this depends on your team, because some managers are still stuck in the 3 week, 5 sick days mindset, even though the company has stated it is flexible.)
    -Work from home (again, this depends on your team, but Epsilon has a two day WFH policy. A lot of older management believes you aren't working if you are working from home.)

    Cons

    - Employees are overworked and under appreciated
    - Promotions are dependent on what team you are on, and not how good you are. You will see people who deserve to get promotions not get them, and those that aren't as good get promoted because of politics and how well they are liked.
    - Upper management does not do a good job of allocating work evenly, and does not care about their employees work life balance
    - On some teams, certain people are doing all the work, and other teammates are doing nothing
    - A lot of upper management politics
    - Offshoring a lot of jobs, and they are not as qualified, causing a lot of errors and extra effort to correct
    - Extremely low pay compared to market

    Epsilon Response

    Jul 26, 2017 – Epsilon

    We appreciate your review. Epsilon works hard to create a flexible and dynamic culture and constantly looks for ways to improve in this area. Thank you for taking the time to share your opinion so... More


  7. "Great intern program!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - BSA Intern in Wakefield, MA
    Former Intern - BSA Intern in Wakefield, MA
    Recommends

    I worked at Epsilon as an intern (Less than a year)

    Pros

    Epsilon had a really great internship program! We received lots of exposure to the workplace and personal information and learning sessions. The whole company had a great emphasis on teaching the interns and making sure we enjoyed it! Felt very welcome by everyone in the office.

    Cons

    The culture on some floors was dull- some floors had low cubicles with bright lights and lots of fun but the floor I was on had high walls on the cubicles and was not as exciting. (Wakefield Office)
    The other con is that because the company is so so big there are a lot of conference calls which makes working as a team a little hard.

    Advice to Management

    Have less people working from home and emphasize the importance of face to face contact for projects!

  8. Helpful (2)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Wakefield, MA
    Current Employee - Senior Account Manager in Wakefield, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epsilon (More than 8 years)

    Pros

    Positive culture, fulfilling work, encourages work/life balance, great benefits

    Cons

    Hard to come by significant internal raises - even with promotions.


  9. Helpful (6)

    "Senion Database Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wakefield, MA
    Former Employee - Anonymous Employee in Wakefield, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Epsilon full-time (More than 3 years)

    Pros

    good commute for people in northshore.

    Cons

    Unreasonable expectations. Software is never perfect. Make sure you know how to predict future or read minds.

    Advice to Management

    What's the point? They not going to listen anyways. Stop outsourcing to India!


  10. Helpful (2)

    "Worst company to work for -- Laying off all the time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Developer in Wakefield, MA
    Current Employee - Software Developer in Wakefield, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Epsilon full-time (More than 3 years)

    Pros

    2 days Work from home option

    Cons

    Laying off People---every quarter they lay off good people and send jobs to India. Don't even let you call India office as offshore. They would call it epsilon India

    Advice to Management

    Don't let good people go...you just can not survive depending on offshore resources. Think outside of Dollars.


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