Epson America Reviews | Glassdoor

Epson America Reviews

Updated February 21, 2017
66 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
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Keith Kratzberg
33 Ratings

66 Employee Reviews

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Pros
Cons
  • There is limited room for growth (in 3 reviews)

  • Upper management is made up mostly of outdated people that have outlived the company or have little or no outside perspective beyond EPSON (in 3 reviews)

More Pros and Cons

  1. "Good stable company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in San Jose, CA
    Current Employee - Manager in San Jose, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at Epson America full-time (More than 3 years)

    Pros

    Very nice people and company yo work with. Lots of employees with long tenure. Very good benefits.

    Cons

    Lack of sustained focus from management. In the low end of pay range for full time positions. Hard to change thinking from 90,s style of work.

    Advice to Management

    Be open to more change internally to allow a better culture of job satisfaction.


  2. "Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Analyst in Long Beach, CA
    Former Employee - Marketing Analyst in Long Beach, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Epson America (More than 3 years)

    Pros

    Numerous perks as employess there

    Cons

    Shallow management. Not much room to grow


  3. "Sr Manager IT"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager Technical Services in Long Beach, CA
    Former Employee - Senior Manager Technical Services in Long Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Epson America full-time (More than a year)

    Pros

    Amazing people at every level of the company
    Outstanding Management and Technical
    Real open door policy
    Great project to work on

    Cons

    Nothing. Company is great.
    Missing the company, the people and the management!

    Advice to Management

    Continue the good work! (and update the name of the CEO on Glassdoor - Keith is the new CEO, John is the former CEO)


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  5. Helpful (1)

    "Great Colleagues, but SUPER Corporate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Epson America full-time (More than 5 years)

    Pros

    - Most co-workers are great to work and socialize with.
    - Decent benefits.
    - Comfortable.
    - Yearly living wage increase (depending on performance).
    - Yearly bonuses (again, depending on performance).
    - Free coffee?

    Epson has its perks. It's a stable career (no one really gets fired), so there's a lot of employees that have been there for 30+ years (in other words middle aged or soon to retire).

    Because of the older age of the employees, everything (tech wise) is very laid out and there's a lot of hand holding. If you're younger and tech savvy, the "tech" part will be a breeze and not intimidating. Actually, you might get frustrated at how slow things are (see below in the Cons section).

    Cons

    - RED TAPE.
    - RED TAPE.
    - RED TAPE.
    - POLITICS.
    - POLITICS.
    - POLITICS.
    - LOTUS NOTES.
    - LOTUS NOTES.
    - LOTUS NOTES.

    Well, it is corporate, so I guess I shouldn't be surprised. But there is a LOT of process and red tape. It'll take forever to get something approved. In addition, people don't get promoted easily. If you're looking to work up the ladder, Epson definitely isn't the place for you. You'll most likely be stuck in your current position for 5-7 years before any serious promotion takes place.

    Middle management (most) is horrid and direction-less and all the Executives (actually, all but one) are kind of detached and condescending.

    For some odd reason, Epson still uses IBM's Lotus Notes platform for it's corporate software

    It's horrible. It always crashes, and nothing about the application is efficient. We're supposed to switch to Microsoft Outlook soon, but again, there's so much red tape it probably won't happen until the next century. In addition to this, all software downloads are pretty much locked down. If you need to install something, if it's not in the "pre-approved" list, you need to get approval (which again, can take a lifetime).

    Basically the company is a dinosaur. The reason it's so successful is because it has the point-of-sale, projector, and professional printing markets on lock down. It has the priviledge of being inefficient, because it just makes up for it through sales of it's products.

    Advice to Management

    Get your act together and get organized. Don't be a boss, be a leader and fire us up, it's not 1998 any more.


  6. "Manufacturing"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Production floor. Ok work environment, nothing above average nor bad either

    Cons

    Production floor. Salary improvement with promotions for the most part is below average


  7. "The real"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Material Handler I in Plainfield, IN
    Current Employee - Material Handler I in Plainfield, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epson America full-time (More than a year)

    Pros

    decent pay good work atmosphere

    Cons

    a lot of mandatory overtime


  8. "Colorful place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative in Long Beach, CA
    Former Employee - Administrative in Long Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Epson America full-time (More than a year)

    Pros

    The people were nice and equipment was always cutting edge. The entire C-suite were down-to-earth, no prima-donnas. The support staff were helpful.

    Cons

    No cons, I enjoyed working there. I did not stay long enough to find out whether there was career growth - I only left company because of the commute .


  9. "Front end UI"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Hybris/UI Email Developer in Long Beach, CA
    Former Employee - Senior Hybris/UI Email Developer in Long Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Epson America full-time (More than a year)

    Pros

    Worked with multi talented people with different culture gained important aspects of the project development and recovery

    Cons

    There are no cons the company is great with good staff


  10. "Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Epson America (More than a year)

    Pros

    Nice Co-workers. Inter-action with employees during holiday activities and company funtions is a refreshing change.

    Cons

    Old fashioned Office structure. Cubicles from the 80's. Management is not in tune with their staff. Blind to obvious unhappiness among employees. Their routines are getting them nowhere.

    Advice to Management

    Get involved with your people. Look and listen.


  11. "High turnover rate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Long Beach, CA
    Former Employee - Anonymous Employee in Long Beach, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Epson America (Less than a year)

    Pros

    Big company , corporate beefits

    Cons

    High stress , High turnover rate, management is antagonistic towards employees.

    Advice to Management

    IT departments too siloed , stuck in corporate politics.



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