Epson America Reviews | Glassdoor

Epson America Reviews

Updated August 22, 2017
76 reviews

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3.8
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Keith Kratzberg
39 Ratings

76 Employee Reviews

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Pros
Cons
  • There is limited room for growth (in 4 reviews)

  • Upper management is made up mostly of outdated people that have outlived the company or have little or no outside perspective beyond EPSON (in 4 reviews)

More Pros and Cons

  1. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Long Beach, CA
    Current Employee - Analyst in Long Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epson America (Less than a year)

    Pros

    Great experience, excellent management team.

    Cons

    Nothing significant to note from my experience.


  2. "Great Opportunities!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative
    Current Employee - Inside Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Epson America full-time (Less than a year)

    Pros

    As an Inside Sales Rep you get to travel about every other month or so.

    Cons

    A lot of tribal knowledge,

    Advice to Management

    Keep improving processes as much as possible to streamline business.

  3. "Working at Epson"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Long Beach, CA
    Former Employee - Anonymous Employee in Long Beach, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Epson America full-time (More than 8 years)

    Pros

    Good company to start your career in sales, marketing, operations and IT.

    Cons

    After a few years working there, they have limited opportunities for career advancement. Salary levels are not competitive.

    Advice to Management

    A good place to improve your experience, but not for executive advancement.


  4. "Decent Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Epson America full-time

    Pros

    Great people, fun challenges, casual Fridays, great paid holidays

    Cons

    slow to move up, higher ups know & do less than lower level employees

    Advice to Management

    honor the hard workers and show them they are valued through actual reward!


  5. "Fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Forklift Operator in Carson, CA
    Current Employee - Forklift Operator in Carson, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Epson America full-time (Less than a year)

    Pros

    The culture is top notch and leads and supervisors are ok and not slave drivers. Once if hired it is a stable company to work for and does offer full benefits that are useful.

    Cons

    The chance of being hired pretty much. Some competition among departments which is not necessary of getting company goals accomplished. The pay is not competitive.


  6. "Epson America"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Epson America full-time

    Pros

    Some good people, easy job.

    Cons

    Too much work for very little compensation.


  7. Helpful (2)

    "Public facade mask the internal despair..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Long Beach, CA
    Former Employee - Anonymous Employee in Long Beach, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Epson America full-time (More than 10 years)

    Pros

    HQ SoCal location. Paid relocation (@ least 4 me...). Well-managed internal customer support team. HQ close to major airports. Employee product purchasing program for demo units, e.g. video projectors to watch the 'big game'...

    Cons

    Upper management: outdated, archaic and without vision. Real Machiavellians; they have Machiavelli's book, The Prince, on their bedside table and turn to it often for advice on how to practice effective "divide and conquer" strategies. As a result, mid-managers become preoccupied with guarding their backs instead of focusing on growing the business..

    HR: they forgot the company's most valuable resources -- its employees. They act like a compliance unit and enforcer of a poorly developed performance review process.

    Others: Ineffective internal IS systems and support. High doses of internal politics. The shadowing Japanese 'observers'. The hypocrite corporate social responsibility communications (paper and printers are everywhere like back in the 80s/90s).

    Advice to Management

    Prioritize on your succession plan and transition asap. It is time for all of you to take a well-deserved one-way trip to retirement land and enjoy the grandkids, RV, boat, lake house, table games, travel or whatever makes you happy...

    HR: bring new and smart people from any industry. Remember S.M.A.R.T goals.

  8. Helpful (2)

    "Long Beach Location - Customs/Logistics Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customs Coordinator in Long Beach, CA
    Former Employee - Customs Coordinator in Long Beach, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Epson America full-time (More than a year)

    Pros

    Great benefits, great pension retirement benefits, low health premium fees. Fruit Tuesdays.

    Cons

    For a technology & printer company - they love their paper. Everything is very manual, they print too much paper and file creation, poor software integration and or upgrades. Every process is very manual intensive. Office tasks are setup like an assembly line.

    Poor un-knowledgeable management that still manage employees like in the 50-60s with no background in Logistics. Management does not care about employees - they only want results and output at all costs.

    Salary not to industry standards. And good luck getting a decent raise.

    Very political & toxic work environment. Management says something to your face but they do something entirely different behind your back.

    No room for growth. They rather higher someone from outside then promote from within.

    Turnover very very high in Customs and Purchasing departments. People come and go or are forced to quit within 1-2 years if output is not aligned to management standards or if they don't like you.

    Can't take vacation whenever desired. Employee bonus percentage are politically given to desired employees only.

    Their open door policy goes nowhere.

    Advice to Management

    Clean up the mess & care more for your employees.


  9. "Corporate Machine"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Epson America full-time (Less than a year)

    Pros

    Nice people working around one brand.

    Cons

    Bad management/leaderships. A lot of closed doors whispers and back stabbing.

    Advice to Management

    Don't lead with intimidation and the air of fear.


  10. "Epson America Inc."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Excellence is rewarded. Decent benefits and bonuses.

    Cons

    Hours can be long. Stress can be high.


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