Equifax Reviews in Atlanta, GA | Glassdoor

Equifax Atlanta Reviews

Updated May 22, 2017
177 reviews

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Atlanta, GA Area

3.3
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177 Employee Reviews

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Pros
Cons
  • There is little to no work life balance in this position (in 17 reviews)

  • A senior management team that is looking to hold their positions rather than inviting clever minds that are capable of transforming the company (in 18 reviews)

More Pros and Cons

  1. "Program Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Director in Alpharetta, GA
    Current Employee - Program Director in Alpharetta, GA
    Recommends
    Approves of CEO

    I have been working at Equifax full-time (More than 3 years)

    Pros

    Financially Stable company, nice pay and benefits

    Cons

    Challenges with understanding the difference between real delivery and perception management

    Advice to Management

    Be honest, at least within the business to IT relationship.


  2. "Poor employee engagement and low morale"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Atlanta, GA
    Former Employee - Product Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Equifax full-time (More than a year)

    Pros

    Multi locations global presence. The company is old and recognized by others so that helps during your next job hunt

    Cons

    Micromanagement with no autonomy; managers spend more times doing check points in Product management than on innovation, customer discovery and professional development

    Advice to Management

    Come away from this complicated matrix and invest in training managers and developing employees. It's terrible when employees cannot access additional internal training or the class selection is outdated and limited


  3. Helpful (1)

    "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Equifax full-time (More than a year)

    Pros

    You learn to work in a matrix organization
    Subsidized cafeteria

    Cons

    Parking lot gets full quickly
    HQ and main campus are not together

    Advice to Management

    Continue to find ways to support professional development


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Global Fulfillment Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Fulfillment Analyst in Alpharetta, GA
    Former Employee - Global Fulfillment Analyst in Alpharetta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Equifax full-time (More than a year)

    Pros

    Best co-workers to work with. People are friendly and extremely helpful.

    Cons

    Compensation doesn't match the amount of work you actually do. There is little to no work life balance in this position. It just gets a lot tougher as time goes on. Stay away!!

    Advice to Management

    The whole department needs a complete revamp.


  6. Helpful (6)

    "Professional they are not!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategic Account Executive in Sandy Springs, Fulton, GA
    Former Employee - Strategic Account Executive in Sandy Springs, Fulton, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Equifax full-time (More than a year)

    Pros

    If you would like to see your career take a dive for the worse, join ies! It's one day close to be over for them.

    Cons

    Everything about it! You are micromanaged with over 25 kpi's, only allowed a 30 minute lunch with 2 fifteen minute breaks. Your work day is from 830 to 5. Your day blocked into 2 hour power hour sessions through your the day. In which management dictates your activities and state emails are not to be sent during one of those blocks. Pricing and management have failed the enterprise turning it into a lackluster 0 profit center. They are now blaming the reps for their inability to lead. Hail the great New Ies management. They continue unethical business practices of raising prices on clients with work force solutions and and charging new fees the clients have no idea about nor agreed too. They will be going down with their ship soon.
    They are struggling with their identity and can't bare to look at themselves in the mirror. SLT won't even give them a budget to fund a support team or update the tools one needs to be successful.
    Chances are they will close down the unto before the move to Alpharetta.

    Advice to Management

    Don't blame your reps for your inability to lead or turn a profit ethically.


  7. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Equifax full-time (More than 5 years)

    Pros

    Innovative, rapid growth, well articulated strategy, strong execution

    Cons

    Normal growing pains - beats the challenges of working for a company that isn't growing


  8. "Great team"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Atlanta, GA
    Current Employee - Software Development Engineer in Atlanta, GA
    Approves of CEO

    I have been working at Equifax full-time (Less than a year)

    Pros

    1. Good and hardworking team
    2. People genuinely like to help
    3. Good benefits

    Cons

    1. Expensive healthcare
    2. Quality of life varies, greatly depending on your team.
    3. Team in Costa Rica not upto snuff.

    Advice to Management

    Improve the health insurance, it's too expensive compared to other companies.


  9. "great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Atlanta, GA
    Former Employee - Director in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Equifax full-time (More than 10 years)

    Pros

    a great company to work for and opportunities to grow within the company and with different business units within the company

    Cons

    like any other large organizations things take time to materialize and decisions sometimes get stuck within the processes implemented to make decisions faster.


  10. "Contracting under Xpanxion LLC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Junior Business Analyst in Alpharetta, GA
    Current Contractor - Junior Business Analyst in Alpharetta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Equifax as a contractor (Less than a year)

    Pros

    Salaried, dont get paid by the hour, have lots of PTO (18 + 4 sick days)

    Cons

    Get paid approximately $10,000 less than what Equifax full time employees doing the same job that you do.
    No room for creativity. The Equifax Professional Services team is a big machine that just needs to be kept stable.


  11. Helpful (10)

    "Account Manager Inside Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Atlanta, GA
    Current Employee - Account Manager in Atlanta, GA

    I have been working at Equifax (Less than a year)

    Pros

    Friendly and helpful colleagues.

    Cons

    Please read carefully! For any potential Inside Sales candidates (Professionals need not apply. This role is entry level). The following should be taken into consideration:

    1) Technology. For a world class data company, it's very unusual that archaic systems are still being used. Systems are slow and are not in line with one another. One must use several systems to retrieve information required to do job. Time consuming and frustrating.
    2) Pay. Base pay is average, however, the commission structure is skewed to favor the company and provide less pay to employees (stay long enough and you'll agree). Although the payout is quarterly, it's typically delayed at least a month or two after due to issues confirming true numbers.
    3) Micro-management. Employees are being told how to spend their time, who to call, and when to call. Also, daily reports are required to appease operations. Meanwhile, legitimate revenue generating activities are overlooked trying to appease the artificial numbers created. Calls are recorded to ensure your calls meet their definition of a "sales call," which is very subjective.
    4) Pricing. Credit files are core business and company has outpriced them through yearly increases to point where customers are paying on average three times more then competition. Very difficult to make up lost revenue.
    5) Performance Improvement Plans. Company is not shy about putting Reps in PIPs, and in fact, have let many people go due to this. One or two lost customers will put you in jeopardy to be put on one. Very negative feeling with this hanging over ones head at all times.
    6) Communication. Very poor communication across various departments. Extremely difficult to do your job when management doesn't even know who to go to to get things done.
    7) Errors in critical data. Reps are measured on net new business, however, in many cases, the new accounts will be missing from your book, resulting in less revenue and metrics not being met.
    8) Management. Lack of understanding of what this role truly entails. No trust or value of Sales Reps. For a sales organization, it's interesting how no one in leadership roles have any true sales experience. Middle management roles have recently been created, adding to an already crowded leadership team.
    9) Dialer system. Company has made it no secret that Inside Sales is now a call center. One must be very cautious on how much time is spent in the bathroom, as your pause times and all activities are closely monitored.
    10) Negative atmosphere. With all the aforementioned issues, it makes for a highly negative environment.

    I hope this information is beneficial to anyone considering a career in Inside Sales at Equifax.

    Advice to Management

    See Cons comments above.


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