Equifax Reviews | Glassdoor

Equifax Reviews

Updated May 27, 2017
122 reviews

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3.0
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Equifax Chairman and CEO Rick Smith
Rick Smith
50 Ratings

122 Employee Reviews

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Pros
Cons
  • There is little to no work life balance in this position (in 17 reviews)

  • A senior management team that is looking to hold their positions rather than inviting clever minds that are capable of transforming the company (in 18 reviews)

More Pros and Cons

  1. "one call resoultion to technical issues at a upper management level for our clients"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Technical Product Analyst in Saint Louis, MO
    Current Employee - Junior Technical Product Analyst in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Equifax full-time (More than a year)

    Pros

    really good benefits and PTO days

    Cons

    management could be more professional

    Advice to Management

    practice what you preach. when you do better your analyst and agents will too. PROFESSIONALISM


  2. "Tech Product Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Product Consultant in Saint Louis, MO
    Current Employee - Technical Product Consultant in Saint Louis, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Equifax full-time (More than 3 years)

    Pros

    Big company with jobs all over u.s if debating on moving and want to stay within the company

    PTO
    tuition reimbursement
    Opportunity to advance
    Work from home

    Cons

    Training is not good and no structure
    Unorganized
    High turnover in specific departments
    Management often tells you what you want to hear

  3. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Saint Louis, MO
    Current Employee - Manager in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Equifax full-time (More than 8 years)

    Pros

    Good benefits pay is decent

    Cons

    Culture is cold very long hours


  4. "A temp's point of view"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Verification of Homeowner's Insurance in West Des Moines, IA
    Current Contractor - Verification of Homeowner's Insurance in West Des Moines, IA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Equifax as a contractor (More than a year)

    Pros

    Outbound calls let you (sort of) work at your own pace; easy tasks; casual dress code; opportunities to be cross trained

    Cons

    If your lead lives in another state your team will be ignored; indifferent management; monotonous work; soul sucking cubicle farm

    Advice to Management

    Don't pawn small teams off on out of state managers and then ignore them; be consistent with policies


  5. "Client Support Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Management Support Specialist in Chicago, IL
    Current Employee - Account Management Support Specialist in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Equifax (More than 5 years)

    Pros

    Equifax offers room for advancement and is very flexible. If one is willing to put in the work, then one is able to advance through the company in multiple positions.

    Cons

    While senior leadership changes every three to four years, change can bring a different point of view to the table. While not always a bad thing, the change can clash with personal current visions of where your job can be going. At this point, a lot of budget cuts and little extra things that made your job seem worthwhile are being taken away. While I get to work from home(not due to my choice), the company has now stopped paying for internet.


  6. "Contracting under Xpanxion LLC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Junior Business Analyst in Alpharetta, GA
    Current Contractor - Junior Business Analyst in Alpharetta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Equifax as a contractor (Less than a year)

    Pros

    Salaried, dont get paid by the hour, have lots of PTO (18 + 4 sick days)

    Cons

    Get paid approximately $10,000 less than what Equifax full time employees doing the same job that you do.
    No room for creativity. The Equifax Professional Services team is a big machine that just needs to be kept stable.


  7. Helpful (1)

    "Account Manager at Equifax Workforce Solutions"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Saint Louis, MO
    Current Employee - Account Manager in Saint Louis, MO
    Neutral Outlook
    No opinion of CEO

    I have been working at Equifax full-time (More than a year)

    Pros

    Competitive pay, flexible schedule and work environment, great coworkers, opportunity for movement within company, ability to work remotely is a plus

    Cons

    Slow internal movement process, lack of proper training, don't feel like managemenet understands the needs of a modern workplace, constant churn of executives who bring about large changes to company/job responsibilities

    Advice to Management

    Streamline processes, provide proper training for employees on services provided, hire more people to remove overload of responsibilities on employees

  8. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President, Technology in Alpharetta, GA
    Current Employee - Vice President, Technology in Alpharetta, GA
    Approves of CEO

    I have been working at Equifax full-time (More than 8 years)

    Pros

    Office in alpharetta, can save lot of travel time
    Fast growing with good profit margins

    Cons

    No clear growth opportunities for technologists
    No CTO
    Some business units shifting to mid town

    Advice to Management

    Give growth opportunities for technologists


  9. Helpful (1)

    "It's an OK place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Services Consultant II in Suwanee, GA
    Current Employee - Professional Services Consultant II in Suwanee, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Equifax full-time (More than 10 years)

    Pros

    The benefits are decent but unremarkable. It has been a pretty stable place through some difficult times in the financial industry.

    Cons

    VERY slow to backfill vacancies. Annual raises are pathetic (2-3%), while the costs of benefits continue to rise. If you want to get ahead you have to move around every couple of years. It makes it very difficult to become an SME without sacrificing pay.

    Equifax Response

    Nov 7, 2016 – VP, Global Talent Management

    I'm sorry to hear that your overall experience has not be remarkable - the experience we work hard to create for all employees. However, I am grateful you shared your comments. If you send me an ... More


  10. "Good, not thriling"

    Star Star Star Star Star
    Current Employee - IT Business Analyst Co-op in Atlanta, GA
    Current Employee - IT Business Analyst Co-op in Atlanta, GA

    I have been working at Equifax (More than a year)

    Pros

    Good hours, decent salary, new technology

    Cons

    Not very appealing to younger employees


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