Equifax Reviews | Glassdoor

Equifax Reviews

Updated August 21, 2017
209 reviews

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3.0
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Equifax Chairman and CEO Rick Smith
Rick Smith
88 Ratings

209 Employee Reviews

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Pros
Cons
  • There is little to no work life balance in this position (in 16 reviews)

  • Intern program needs a bit more structure and more opportunities to talk to Senior Management (in 20 reviews)

More Pros and Cons

  1. Helpful (1)

    "Equifax: good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tester in Atlanta, GA
    Current Employee - Tester in Atlanta, GA

    Pros

    Their benefits are pretty good.

    Cons

    The only promotional opportunity and/or career track for a technology worker is management or analyst work.

    Advice to Management

    It would be nice not to buy my own pens for work.


  2. "Equifax has lost a lot of credibility and accountability in their search for short term profitability"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great telecommuting benefits
    Very diversified group
    Employees extremely knowledgeable and intelligent

    Cons

    Too many reorgs have created gaps of management and knowledge
    Senior management is very isolated
    Senior management is focused on bottom line and short term financial gains

    Advice to Management

    Pay more attention to customers and their needs
    Look more to retaining experienced employees for longer term
    Get rid of some of these mid level managers that have been brought in with the over the wall mentality

  3. Helpful (1)

    "Not an innovative company"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Saint Louis, MO
    Current Employee - Sales in Saint Louis, MO
    No opinion of CEO

    Pros

    Stable company, good benefits, good work - life balance, some ability to work from home

    Cons

    Slow to change, lack of technology investment, not honest with clients. Often there is a lack of communication with clients for important changes that happen to client services

    Advice to Management

    Invest in technology to be best in class for security and disaster recovery


  4. Helpful (1)

    "Not the place it use to be."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Architect in Alpharetta, GA
    Current Employee - Senior Software Architect in Alpharetta, GA
    Disapproves of CEO

    Pros

    Flexible place to work. Availability to telecommute. Good pay and benefits.

    Cons

    Senior management takes a short term view of things. They make decisions in a bubble without getting input from the people who actually have to do the work. Decisions are made and no differing opinion is tolerated. Too much outsourcing of work, senior management believes what we get from the outsourcing groups is great, while those of us in the trenches know that most of it is terrible and of low quality.

    Advice to Management

    Invest more in your workers who have the knowledge about how the business actually works. Take a more long term approach to retaining workers who have this knowledge.


  5. "OK Place, but needs help in developing people"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Approves of CEO

    Pros

    If you are very good, you will stand out. But, little room for advancement, salaries are competitive. You can easily stay long at this company if you want to coast by.

    Cons

    Management does not allow you to do your job. Very micro-managed. Technology team is not top rate for a technology company.

    Advice to Management

    Act on your words to develop your people. Keep pay good, but get rid of those who don't add value, make managers make tough decisions


  6. "Equifax - Direct Marketing Solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Approves of CEO

    Pros

    Equifax provides employees with a solid recognition of life-work balance. They provide reasonable compensation and very solid benefits to employees.

    Cons

    This organization remains surprisingly autocratic, despite repeated messaging regarding attempts to make management and decisionmaking processes more transparent. "Voice of the Employee" and "360 Feedback" are concepts which remain in their infancy stages within this organization.

    Advice to Management

    Rick Smith is leading Equifax well regarding market positioning, strategic alignment and message. There has been some struggle with realizing benefits in a timely manner from a number of acquisitions over the last decade which needs acceleration. If there's anything for EFX really to concentrate on it's the HOW. Self recognition of how autocratic the organization remains is a good start. How employees are communicated with regarding business environment changes, their personal and business unit performance - these are great areas to improve on to leverage the best possible performance from the talent pool.


  7. Helpful (2)

    "Center of mediocrity"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Saint Louis, MO
    Current Employee - Director in Saint Louis, MO

    Pros

    Good pay, good benefits. Great if you stay 15 years.

    Cons

    No work life balance. Inefficient processes, horrid tools. Mediocrity is the norm.

    Advice to Management

    Focus on excellence. Use best of breed tools

  8. "Good company that has lost focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Atlanta, GA
    Current Employee - Marketing in Atlanta, GA
    Recommends
    Disapproves of CEO

    Pros

    Strong work/life balance, friendly culture, sharp employees

    Cons

    No clear direction from company, manage quarter by quarter, career paths are non-existant

    Advice to Management

    Get focused on the corporate objectives, balance short term thinking with long term and create career paths (HR is completely inept)


  9. Helpful (1)

    "Good Company but do no stay!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Excellent benefits,middle management good to balance work/family and coworkers are team oriented & warm.In my department ,training & learning was stressed.

    Cons

    Not sure about senior leadership ability to instill dedication among rank & file. Small amount of favortism around.Opportunities to grow either in projects or training are evenly presented or exposed to workers, only the same favorites.

    Advice to Management

    Listen to your people not just management. Lead by example and let other see it!


  10. "Little some Scrum, non realistic deadline does not take advantage of new technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Wakefield, MA
    Former Employee - Project Manager in Wakefield, MA
    Disapproves of CEO

    Pros

    Building is close to I95

    Cons

    Technology is in the past - move forward

    Advice to Management

    Get out of the dark ages take advantage of cutting edge technology to perform more efficiently and that are more cost effective


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