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Equifax Reviews

Updated January 8, 2018
101 reviews

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2.0
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Paulino R. Barros, Jr.
2 Ratings

101 Employee Reviews

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Pros
Cons
  • Work/life balance depends on the department you work and is not consistent (in 20 reviews)

  • Intern program needs a bit more structure and more opportunities to talk to Senior Management (in 20 reviews)

More Pros and Cons

  1. "Hopefully will get better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Equifax full-time (More than 5 years)

    Pros

    You will work with some great people
    Good work/life balance

    Cons

    Sever lack of diversity which has resulted in disengagement of a large part of the workforce and unfair pay /compensation.
    Clear disparity in treatment based on who you are and who you know.
    Work/life balance depends on the department you work and is not consistent
    Not much is consistent including dress codes from office to office


  2. "Poor treatment of female employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Technical Support Associate in Irving, TX
    Former Employee - Client Technical Support Associate in Irving, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Equifax full-time (More than a year)

    Pros

    Pay is OK. Vacation pay increases by tiers. It is possible to advance to 2 mos vacation per yr.

    Cons

    They destroy companies they take over. Most of those employees leave within a year after takeover. Quality is sacrificed.

    Advice to Management

    Fire everyone in HR.

  3. Helpful (3)

    "Communications"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at Equifax full-time (More than 3 years)

    Pros

    Benefits are pretty good, for someone young and starting out you have a lot of options. The company has cool rewards programs (when they're used). Depending on your manager, there is a lot of flexibility to be remote and make your own hours...depending on your manager.... There seems to be a lot of trust to do your job - not a lot of hovering, in my experience, by senior leadership.

    Cons

    Where to begin... The culture stinks. Very internally competitive atmosphere and full of gossip. More of an 'old boys' club where the 'lifers' like to dish on other employees, peers or otherwise. If you're not willing to join in on the gossip, you're not included in opportunities. Definitely a play favorites kind of atmosphere.

    Besides that, I think the worst part of working here, in the area I was in anyway, is that there is no room for advancement, formally. You will be given opportunity after opportunity to own things, dictate process, try your hand at XYZ, but don't expect it to come with any kind of promotion or financial compensation. In my experience, it's management's way to let you think you're developing professionally, and let you learn new skills, but not let you branch out and stifle any chances of moving out of your position. For a company who has a core pillar of "invest in talent" they don't seem to practice what they preach. People need more than a pat on the back for taking on more work and doing a good job.

    Having said all this, there are definite perks of working here, like you'll get to do and learn a lot. For someone starting out, it's a great place to get your hands dirty and probably do a great job, build your resume. BUT beware, do not get sucked in. It will not get better. HR is almost useless in terms of helping you find a new role internally, and, unless you have an excellent manager (they do exist!), your manager will likely make you offers and promises to keep you that will never happen or change over time...get everything in writing.

    The turnover is insane - one way to get positive attention is to document every process of your manager. They'll be gone soon and you'll be a hero for knowing how to do that job...because chances are you and your team are going to be the ones picking up the slack. Do yourself the favor and be organized up front. Burnout is a hige problem, from my experience. Unless you are on an amazing team with great leadership, get out while you can.

    Advice to Management

    Make good on your word. Do what you say you will. Treat your employees the way you say you do. Allow good talent to replace the lifers who have stopped caring and stopped innovating. They're everywhere in the organization and they're stifling change, progress and riding on the success of their teams.
    It's time to re-evaluate your employees pay. More now that ever, their busting it for you guys... the pay difference between similiar roles across the org is alarming. Pay people fairly and I think you will find that you will have less burnout and more dedication to seeing projects through. The mentality of "that's not my job" or "they don't pay me enough for that" is a constant conversation amongst your employees . You can't say this is news, and if so, you're not listening to your teams. Immerse yourself in your own company culture and get to know the people working so hard for you. A fly in once a quarter doesn't count.


  4. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Equifax full-time

    Pros

    Large book of business, continuing investment in innovation

    Cons

    Cold, numbers driven, politically backstabbing environment that places no value on the individual.

    Advice to Management

    Adhere to the principles espoused by your HR team and begin valuing the individual human beings that are holding your organization together.


  5. "Not so great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Equifax full-time (More than a year)

    Pros

    Casual dress, work from home

    Cons

    No culture, no honesty, no teamwork, no training, very poor leadership, no integrity.


  6. Helpful (5)

    "IT manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Saint Louis, MO
    Former Employee - IT Manager in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Equifax full-time (More than 3 years)

    Pros

    Good People, however social and political hierarchy exists.

    Cons

    Extremely long hours 60-70 week, and total disregard for work life balance.

    Advice to Management

    Advice to senior management, look for trends and how they affect the business. if you have a department that turns over 200% yearly with 3 management changes perhaps investigate.


  7. Helpful (3)

    "Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Equifax full-time (Less than a year)

    Pros

    Mediocre company with potential for growth.

    Cons

    Micromanaged. Minimal job advancement opportunities. Only recognized by an employee number.

    Advice to Management

    Take notice of the talent that’s within & stop recruiting from the outside.

  8. Helpful (2)

    "This was an average job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook

    I worked at Equifax full-time (More than a year)

    Pros

    Minimum wage job, not hard or challenging.

    Cons

    Not that fun, no challenge, no moving up. Small office.


  9. Helpful (1)

    "Poor employee engagement and low morale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Atlanta, GA
    Former Employee - Product Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Equifax full-time (More than a year)

    Pros

    Multi locations global presence. The company is old and recognized by others so that helps during your next job hunt

    Cons

    Micromanagement with no autonomy; managers spend more times doing check points in Product management than on innovation, customer discovery and professional development

    Advice to Management

    Come away from this complicated matrix and invest in training managers and developing employees. It's terrible when employees cannot access additional internal training or the class selection is outdated and limited


  10. "Global Fulfillment Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Fulfillment Analyst in Alpharetta, GA
    Former Employee - Global Fulfillment Analyst in Alpharetta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Equifax full-time (More than a year)

    Pros

    Best co-workers to work with. People are friendly and extremely helpful.

    Cons

    Compensation doesn't match the amount of work you actually do. There is little to no work life balance in this position. It just gets a lot tougher as time goes on. Stay away!!

    Advice to Management

    The whole department needs a complete revamp.


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