Equifax Reviews | Glassdoor

Equifax Reviews

Updated November 7, 2016
83 reviews

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83 Employee Reviews

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Pros
Cons
  • The work-life balance could be better (in 14 reviews)

  • A senior management team that is looking to hold their positions rather than inviting clever minds that are capable of transforming the company (in 18 reviews)

More Pros and Cons

  1. "Sr Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    work life balance is good

    Cons

    horrible pay and commission policy


  2. Helpful (5)

    "Used to be so much better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Saint Louis, MO
    Current Employee - Account Manager in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook

    I have been working at Equifax full-time (More than 10 years)

    Pros

    There are pros and cons to working at every company, and Equifax is no different. They offer fairly flexible schedules and I typically never have to work more than 40 hours a week, which is great!

    Cons

    If actions speak louder than words (which they do), Equifax clearly does not value their employees as their most important asset. The constant decline of benefits makes that clear. Management is given a 3% raise "allowance" that they must divvy up between all of the members of their team. Meaning most employees see less than a 2% pay raise each year.

    Advice to Management

    Stop telling us how much you appreciate us and start showing us. Stop telling us how much money Equifax is making (record breaking growth/revenue) and then telling us you can't afford to give us raises (or even put candy in the candy bowl in the lobby!).

    Equifax Response

    Nov 7, 2016 – VP, Global Talent Management

    While there are no perfect companies, we have been working hard to build an energizing environment where everyone can contribute their best thinking and be valued for the work they do. Given our ... More


  3. Helpful (1)

    "Processor 2"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    option to move around department

    Cons

    No consequences for bad employees, hostile work place

    Equifax Response

    Nov 7, 2016 – VP, Global Talent Management

    Thank you for your feedback. Please feel free to reach out to me directly regarding your comments under "Cons". We work hard to create an energizing environment for everyone and "how" work gets done ... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    ""It's not about what you get done, but only how." Senior Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Equifax full-time (More than a year)

    Pros

    Company performs well, but only senior leaders get the benefit of that. Rick is a great CEO and hope he cleans house in HR.

    Cons

    Focus is on "how" you get things done not allowing for diversity in style. The HR organization is the shepherd of this political culture.

    Advice to Management

    Turn over senior management who has been there too long such as HR.

    Equifax Response

    Nov 7, 2016 – VP, Global Talent Management

    Thanks for your review and feedback. I invite you to call me to discuss your concerns. We value all feedback - especially when it helps us improve.


  6. Helpful (2)

    "Not so much"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook

    I worked at Equifax full-time (More than 3 years)

    Pros

    Midtown location is prime. Business is interesting.

    Cons

    Most dysfunctional Human Resources function ever. Zero tolerance for diversity or targeted/niche marketing. Should easily be a $5b company but limited by vision.

    Advice to Management

    Get closer to your customers; understand what it truly means to be customer-centric. Clear out dead wood; it is dragging down your results. Leadership is stagnant and needs a refresh.


  7. "There is some good, some bad"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time

    Pros

    Relatively fun atmosphere, pays well

    Cons

    Management structure is very complex


  8. "EVS"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Excellent Local team and environment

    Cons

    No transparency and/or trust in Sr. Management


  9. Helpful (2)

    "Too bad senior management doesn't get out of the way of good people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Doesn't Recommend

    I worked at Equifax full-time (More than 3 years)

    Pros

    The people in Technology trying to delivery with a patchwork of systems and no clear direction form the business do a fabulous job in delivering.

    Cons

    Canadian CIO is a churn and burn manager. You aren't going to learn anything from him. The business doesn't take any accountability for owning projects or their systems. "It's up to IT" is the constant refrain.
    There was a lot of talk by senior people about building a team but it was a series of senior manager meddling day to day and couldn't stay in the Leadership role they need to be. They are not leaders.

    Advice to Management

    Look in the mirror.


  10. "Mixed."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bid Manager in London, England (UK)
    Former Employee - Bid Manager in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Equifax full-time (More than a year)

    Pros

    Good Pay and Flexible Working such as from home
    Near Paddington for Commuters from south west and Wales
    All of London easily accessible from office

    Cons

    Slow to embrace technology change
    Heavily siloed internationally - not easy to affect change
    Loose with budgets meant for a smallish company odd decisions
    Heavily structured reviews from management heavily affects pay and bonus decisions
    New Products and Service Slow to Market means hard to challenge Experian

    Advice to Management

    It's been sometime since I left but I hope they have settled down and embrace product and service improvements to enable quicker G2M.


  11. Helpful (3)

    "Went down hill after a buy-out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Unemployment Insurance Consultant in Maryland Heights, MO
    Former Employee - Unemployment Insurance Consultant in Maryland Heights, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Equifax full-time (More than 5 years)

    Pros

    The work was always plentiful and co-workers became great friends I still have to this day

    Cons

    Management became very corporate after Equifax took over as this company used to be Talx uc express which was a GREAT company to work for. It was all about the numbers and cutting corners to achieve them. You were no longer a person but a cog in the wheel of a machine. Still one of my favorite working experiences I learned a lot both good and bad.

    Advice to Management

    Listen to your employees, stop worrying about the numbers treat people well and they will stay.



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