Equifax Reviews | Glassdoor

Equifax Reviews

Updated May 30, 2017
196 reviews

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3.0
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Equifax Chairman and CEO Rick Smith
Rick Smith
81 Ratings

196 Employee Reviews

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Pros
Cons
  • There is little to no work life balance in this position (in 17 reviews)

  • Intern program needs a bit more structure and more opportunities to talk to Senior Management (in 19 reviews)

More Pros and Cons

  1. "Training"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Pleasant working atmosphere and flexibility.

    Cons

    Somewhat unclear vision and a great need for business processes integration.


  2. "Business Development"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good team and manager. Work the hours I want

    Cons

    Company is way too big. Making decisions takes years to implement. Can get lost in the shuffle

    Advice to Management

    People are what make you reach your fiscal goals. Give to them and they will give to you.


  3. "one call resoultion to technical issues at a upper management level for our clients"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Technical Product Analyst in Saint Louis, MO
    Current Employee - Junior Technical Product Analyst in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Equifax full-time (More than a year)

    Pros

    really good benefits and PTO days

    Cons

    management could be more professional

    Advice to Management

    practice what you preach. when you do better your analyst and agents will too. PROFESSIONALISM


  4. "Satisfactory career experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equifax full-time

    Pros

    Benefits and work/life balance
    Industry leading solutions and innovation

    Cons

    Undefined moving targets and organizational philosophies with changes in senior leadership


  5. "Employment experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager in Riyadh (Saudi Arabia)
    Current Employee - IT Project Manager in Riyadh (Saudi Arabia)

    I have been working at Equifax full-time (Less than a year)

    Pros

    1. Job transparency and Work flexibility
    2. Good place to learn and develop oneself.

    Cons

    1. Need employee friendly policies and employee focused benefits as it is not at par.
    2. HR/ Finance /Management support for Employee concerns

    Advice to Management

    Mentioned above


  6. "Okay company for basic experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    No opinion of CEO

    I have been working at Equifax full-time

    Pros

    Good work life balance is a major plus

    Cons

    Not a lot of career growth.


  7. "Vice President, Technology"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Top Talent; willingness to invest

    Cons

    matrix organization, which can be challenging to navigate effectively at times

    Advice to Management

    expand management decision making to beyond quarterly earnings


  8. "Tech Product Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Product Consultant in Saint Louis, MO
    Current Employee - Technical Product Consultant in Saint Louis, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Equifax full-time (More than 3 years)

    Pros

    Big company with jobs all over u.s if debating on moving and want to stay within the company

    PTO
    tuition reimbursement
    Opportunity to advance
    Work from home

    Cons

    Training is not good and no structure
    Unorganized
    High turnover in specific departments
    Management often tells you what you want to hear


  9. "Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative
    Current Employee - Sales Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Equifax full-time (Less than a year)

    Pros

    Respected name, financially healthy, nice corporate offices with nice perks.

    Cons

    Like most large organizations very inflexible, not agile, most time spent on internal reports than in front of customers

    Advice to Management

    Focus on your staff versus your boss


  10. Helpful (4)

    "Inside Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Equifax full-time

    Pros

    Standard benefits package and great reputation in the market.

    Cons

    Lack of opportunity for promotion. Current employees get low consideration for internal advancement. Bring in outsiders vs. rewarding capable professionals that already know how to work within the multi-layer structure of Equifax.
    Too many layers of management that have no idea of the solutions complex sales cycles. Try to fit everyone into the same mold even though customers are not all the same and some have complex needs. Turning a professional sales environment into a call center, telling you who to call, how many times to call them, what time of day to call, what to say and how long a "sales" call must last to count for your MBO's. Senior sales leaders that are in placeholder positions and have never asked about the problems I face in my role. No understanding above first level manager of the challenges we face. Conscious shift of revenue to alternate channels and then blaming the reps for being under quota. Constant threat of performance improvement plans being put in place because you may have missed talk time yet meet your numbers for revenue. Performance evaluations that are skewed to limit merit pay increases. Horrible incentive plan that is paid 2 months after end of quarter.
    Call center mentality has taken away from the professional image and made the job not fun.

    Advice to Management

    Thin out the layers of management. A dynamic sales organization doesn't need 5 layers of management above the employee to succeed.


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