Equifax Reviews | Glassdoor

Equifax Reviews

Updated July 20, 2017
620 reviews

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620 Employee Reviews

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Pros
Cons
  • There is little to no work life balance in this position (in 17 reviews)

  • Intern program needs a bit more structure and more opportunities to talk to Senior Management (in 20 reviews)

More Pros and Cons

  1. "Program Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Director in Alpharetta, GA
    Current Employee - Program Director in Alpharetta, GA
    Recommends
    Approves of CEO

    I have been working at Equifax full-time (More than 3 years)

    Pros

    Financially Stable company, nice pay and benefits

    Cons

    Challenges with understanding the difference between real delivery and perception management

    Advice to Management

    Be honest, at least within the business to IT relationship.


  2. "one call resoultion to technical issues at a upper management level for our clients"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Junior Technical Product Analyst in Saint Louis, MO
    Current Employee - Junior Technical Product Analyst in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Equifax full-time (More than a year)

    Pros

    really good benefits and PTO days

    Cons

    management could be more professional

    Advice to Management

    practice what you preach. when you do better your analyst and agents will too. PROFESSIONALISM

  3. "Poor employee engagement and low morale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Atlanta, GA
    Former Employee - Product Manager in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Equifax full-time (More than a year)

    Pros

    Multi locations global presence. The company is old and recognized by others so that helps during your next job hunt

    Cons

    Micromanagement with no autonomy; managers spend more times doing check points in Product management than on innovation, customer discovery and professional development

    Advice to Management

    Come away from this complicated matrix and invest in training managers and developing employees. It's terrible when employees cannot access additional internal training or the class selection is outdated and limited


  4. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Equifax full-time (More than a year)

    Pros

    You learn to work in a matrix organization
    Subsidized cafeteria

    Cons

    Parking lot gets full quickly
    HQ and main campus are not together

    Advice to Management

    Continue to find ways to support professional development


  5. "Overall had fun."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Implementation Consultant in Saint Louis, MO
    Former Employee - Implementation Consultant in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Equifax full-time (More than 3 years)

    Pros

    Equifax has kind coworkers and great organization.

    Cons

    Going through some changes and not everything is communicated or planned with forethought.


  6. "Global Fulfillment Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Fulfillment Analyst in Alpharetta, GA
    Former Employee - Global Fulfillment Analyst in Alpharetta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Equifax full-time (More than a year)

    Pros

    Best co-workers to work with. People are friendly and extremely helpful.

    Cons

    Compensation doesn't match the amount of work you actually do. There is little to no work life balance in this position. It just gets a lot tougher as time goes on. Stay away!!

    Advice to Management

    The whole department needs a complete revamp.


  7. Helpful (1)

    "Lack of communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Saint Louis, MO
    Current Employee - Regional Sales Manager in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Equifax (More than 10 years)

    Pros

    Flexibilty with schedule, ability to work remotely

    Cons

    Lack of communication from senior leadership. Comp plan changes every year.

    Advice to Management

    New leadership is putting their stamp on things, but they are failing to communicate the change effectively. It helps to outline for the employees why the change is being made and how it will affect them.

  8. "Tech Product Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Product Consultant in Saint Louis, MO
    Current Employee - Technical Product Consultant in Saint Louis, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Equifax full-time (More than 3 years)

    Pros

    Big company with jobs all over u.s if debating on moving and want to stay within the company

    PTO
    tuition reimbursement
    Opportunity to advance
    Work from home

    Cons

    Training is not good and no structure
    Unorganized
    High turnover in specific departments
    Management often tells you what you want to hear


  9. Helpful (4)

    "Former Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Sales in Fort Worth, TX
    Former Employee - Vice President Sales in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Equifax full-time (More than 3 years)

    Pros

    Smart, Innovative, Excellent Compensation. Equifax is the type of company that if you spend a decent amount of time at your knowledge base will expand and prepare you to advance or prepare you for your next opportunity. The executive management is loyal and was very supportive of me during a year I went through some difficult times medically and with my family.

    They take talent development seriously including multiple calibration sessions for annual reviews with management and HR.

    Rick Smith is a talented CEO. He is extremely smart and intense. I believe his intensity carries well to his Executive team and further down stream creating an atmosphere that makes you want to do great work.

    This is a very forward thinking company that not only manages what is happening now but places a big focus on growth over the next few years ahead.

    If things were this great then why would I leave? The answer is my growth over the 4 years at Equifax put me in a position to be advance my career taking a different opportunity outside the organization.

    The company was graceful and treated me with respect during my exit and I genuinely feel they are wanting to see me exceed.

    Cons

    Depending on the organization you work in you are spread out all over the country and many positions are home officed. For some this would seem like an advantage but this type of set up causes lots of conference calls and an enormous amount of communication via email. It was hard to find much wrong with my experience at Equifax but this was sometimes a challenge for me. Some might view this set up as a pro.

    Advice to Management

    Stay true to the fundamentals that I believe are the company's foundation. Fair talent development process with annual reviews and a constant eye on the years ahead. Invest more in technology resources. EFX has some of the best data assets on the planet but it felt many times that we were fighting prioritization issues and could do even more if we had them.


  10. Helpful (1)

    "Sr Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equifax full-time (More than a year)

    Pros

    Coworkers care about their job and the company. Company is flexible with time or working remotely.

    Cons

    Growing with many great changes and sometimes we can't get out of own way

    Advice to Management

    Keep making the changes and growing the company. Keep hiring good people from the outside to help us grow.


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