Equifax Reviews | Glassdoor

Equifax Reviews

Updated April 21, 2017
88 reviews

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Pros
Cons
  • There is little to no work life balance in this position (in 16 reviews)

  • A senior management team that is looking to hold their positions rather than inviting clever minds that are capable of transforming the company (in 18 reviews)

More Pros and Cons

  1. Helpful (3)

    "Ultra-Corporate and Dull"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Easily accessible from GA 400, lots of snack/drink machines, and (as far as I can tell) no micromanaging from higher-ups. Also, you can wear headphones while you work.

    Cons

    I can speak only for myself. I'm a contractor who was brought in to work on a very specific project that was unfortunately also very misrepresented. What I was led to believe was a writing job is the dullest, simplest form of cross-referencing imaginable. As to Equifax itself, the culture seems very stilted and formal. Compared with other places I've been a contractor, the employees are stand-offish and don't seem very happy. Equifax contractors also are never made to feel like part of the team, which is kind of disheartening.

    Advice to Management

    Please represent jobs accurately and truthfully. This position is an enormous waste of not only my, but also the vast majority of my fellow project-mates' time and abilities.


  2. "Great Company - Great Benefits - Low Mobility if Remote"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Saint Louis, MO
    Current Employee - Account Manager in Saint Louis, MO

    Pros

    Equifax is a visionary progressive company that strives to constantly innovate products and provide analytical insights to an Employer's HR organization. As an employee of the Equifax Workforce Solutions subsidiary who works remotely, I've benefited from the company's generous 3 Week PTO grants, great health and dental benefits, and flexible work schedule.

    Cons

    Senior Leadership has changed twice in 4 years, my direct manager has changed 4 times in 15 months, and we are 1 year into a change in our service structure. There is little consistency or communication from upper management downward.

    Advice to Management

    Go back to the previous service model and stop trying to be like other companies that thought siloed servicing was best by product rather than demographic.


  3. Helpful (4)

    "Too big and too political"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Atlanta, GA
    Former Employee - Director in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Equifax full-time (More than a year)

    Pros

    If you want to be able to work remote they have the tools and encourage it. Use State of the Art technology.

    Cons

    Too matrixed and people don't want to speak up to affect change. No one is willing to make difficult decisions and if you are not part of the corporate office you don't stand a chance at being successful.


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  5. Helpful (5)

    "Good ole' boy compnay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharette, GA
    Current Employee - Anonymous Employee in Alpharette, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They offer good pay and benefits

    Cons

    This company is the most clickish I have ever seen. If you're not a white male, you have no chance to move up. The only women are the ones that have been there a long time. The people that have been there for 20+ years rotate through management roles and have no clue how other companies work. So no depth of experience.

    Advice to Management

    It's time to bite the bullet and get rid of ineffective management and individual contributors that have been there forever and are no longer an asset.


  6. "Infrastructure Project Coordinate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Alpharetta, GA
    Current Employee - Project Coordinator in Alpharetta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Equifax full-time (More than 3 years)

    Pros

    Able to learn and interact with a team of co-workers with different skill sets.

    Cons

    Lack of opportunities. Promotions are given to those who are popular and not based on merit. Forced to develop on your own. No opportunity to improve with additional certifications.

    Advice to Management

    Be respectful of others. Provide a work life balance that is fair and adequate. Promote others based on merit. Health care benefits is very limited with only a choice of two healthcare providers and very expensive.


  7. "Small company operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Saint Louis, MO
    Former Employee - Finance in Saint Louis, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good location, decent benefits, work life balance

    Cons

    Small company thinking, working on transitioning to Equifax family, outdated systems

    Advice to Management

    Act like a big corporation


  8. Helpful (2)

    "Great company on outside, inside It is terrible!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Equifax full-time (More than a year)

    Pros

    Great location, tuition reimbursement and training provided.

    Cons

    While professional, the environment is very stuffy. If you are not a senior leader you are treating like you don't matter. Recognition is terrible! although they say they want to invest in the employees and train them, Equifax still hires outside of the company instead of hiring within. Raises; don't expect it. Perks for senior leaders only. Don't trust co workers either everyone is trying to look out for themselves. Not a team oriented environment.


  9. Helpful (2)

    "Very Political Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Client Relationship Manager in Dallas, TX
    Former Employee - Client Relationship Manager in Dallas, TX
    Doesn't Recommend

    I worked at Equifax full-time (More than 5 years)

    Pros

    Good pay and flexibility and work /home balance. Good incentives and great chances to make more money through sales incentives and commissions.

    Cons

    Very small minded politics.Many managers will step on people to get ahead with no conscience or regard. How do they look at themselves in the mirror everyday ?

    Advice to Management

    Be honest and fair. Do promote hearsay and gossip . Sometimes managers get big heads and are not honest with themselves or others and need to have a check and balance. I worked with several evil managers.


  10. "There a little over a year"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Windward, GA
    Former Employee - Senior Director in Windward, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Equifax full-time (More than a year)

    Pros

    Stable Company, commute not to bad...employees are good

    Cons

    No traiing what so ever... low pay... and very demanding for the pay

    Advice to Management

    Train your folks and pay them so they don't leave


  11. Helpful (3)

    "Forget people - Drive the dollars"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Atlanta, GA
    Former Employee - Account Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Equifax full-time (More than 8 years)

    Pros

    Long time stable organization that is in the midst of a refocusing on new data driven solutions. Piles of data both regulated and unregulated for use in developing new services.

    Cons

    The focus on the bottom line has lead to the "job elimination" of legacy employees (15+ years of service) resulting in a drain on IP that cannot be replaced with younger less expensive associates. The focus on quarter to quarter bottom line has resulted in the changing, after the fact, of the incentive program refusing to pay top performers the $$ they earned under the program. The reasoning being "the program structure was paying out too much for the individual's account portfolio size." Bottom line - people worked their tails off to achieve exceptional results, regardless of their "portfolio size", to improve the EFX bottom line, only to be told that what they thought they earned was determined after the fact to be more than the architects of the plan felt was appropriate.

    Advice to Management

    If you create an incentive program, stick to it. Don't change the deal after you see that it will cost you more than you budgeted - after all the only person benefitting from the increased revenue with lower payouts are the senior executives whose performance incentives are tied to overall revenue growth.


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