Equifax Reviews | Glassdoor

Equifax Reviews

Updated May 22, 2017
89 reviews

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Pros
Cons
  • There is little to no work life balance in this position (in 17 reviews)

  • A senior management team that is looking to hold their positions rather than inviting clever minds that are capable of transforming the company (in 18 reviews)

More Pros and Cons

  1. Helpful (1)

    "If you are great at office politics, you will advance quickly."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Approves of CEO

    Pros

    Great salary and bonus program.

    Cons

    Politics, politics, and politics. The technology campus is a bit outdated, and the cube farms need a bit of updating.


  2. Helpful (3)

    "inept management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    Pros

    great people
    some investment in training

    Cons

    primary product is a commodity
    massive red tape
    terrible senior management


  3. Helpful (1)

    "Not the place it used to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President, Technology in Atlanta, GA
    Former Employee - Assistant Vice President, Technology in Atlanta, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    When I first joined the company, they promoted employee development, work/life balance, a pension, and other elements that demonstrated that the organization valued their employees. Gradually and after a change in senior leadership, it became apparent that the company valued its margins much, much more than its people. To me, lay-offs indicate poor leadership - period.

    Cons

    Weak leadership that does not value its people.

    Advice to Management

    Stop letting your vendors run the company. Have the strength and integrity to meet challenges head-on. Value your people - they ARE the organization.


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  5. "Company going through a lot of change"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Approves of CEO

    Pros

    Changing business and sector. Has some dynamic leadership, as well as leading-edge technology applied to finance sector. Strong, traditional organization culture, that is starting to change and embrace new approaches.

    Cons

    Inconsistency of leadership caliber and in (some) management practices can lead to slow adoption of new approaches and perpetuate a culture of survival rather than a culture of performance.

    Advice to Management

    Be more visible to the global workforce, and be more open and receptive to other approaches and ways of thinking. Improve the orientation process.


  6. Helpful (1)

    "Very volatile place for IT employees. Business side is pretty stable."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Employee in Atlanta, GA
    Current Employee - IT Employee in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    Pros

    It all depends on your manager, but as a company they do endorse work/life balance (teleworking, flex hours, generous vacation time). The have a huge profit margin, so the salaries are above average, and there's been many years with bonuses (not guaranteed however). Benefits are good, although medical is very expensive.

    Cons

    Too many to count. IT staff is in contant agony, constantly being laid off and under constant threat to be replaced by offshore. Huge strategic move to outsource almost everything in IT. The technology center where I work is 90% Indian contractors. They are heavy users of offshore companies like Infosys, Tata Consulting and GenPact. It's a hopeless situation for resident IT employees. There is no career path and zero training budget. I have never seen anyone actually promoted. When you change titles it's usually because your salary has gone over the high end of the salary grade and you are forced to move into the next level. No job change, just a slightly different title. IT is very silo'd, and most groups do not work well together because of power struggles and the feeling they need to protect themselves and prove their value or they'll end up laid off or replaced by offshore. All of this has created a very stressful environment. As soon as the economy improves, I believe there will be many leaving (so they say). Rick Smith is a good CEO, but the people he puts in charge of IT are not technology leaders, they are business people who just want a cheap technology unit regardless of the quality or morale of the employees.

    Advice to Management

    Technology people are not commodities, they are what have made Equifax tick for 100+ years. Improve morale and show some loyalty or you will end up with 100% Indian contractor staff. For a company that is so risk averse, do you really want to be in that position? Also, try promoting some IT people every once in a while.


  7. "Not the improvement we hoped for when Chapman left!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Fellow employees are great (for the most part)
    Very interesting industry to work in
    real desire to be an innovative company

    Cons

    Lack of senior leader understanding on how essentially fully outsourcing IT will impact long term ability to innovate and grow revenue.
    Tolerance for missed commitments is far worse now than with previous leadership
    Senior leaders allow themselves a level of extravagance that is laughable when you see the extent of the cost cutting that has gone on elsewhere. Total disconnection to the environment that the Equifax world off the exec floor are forced to work in.

    Advice to Management

    Hold your leaders accountable - for the good and the bad. M&A Strategy and talent need an overhaul.


  8. Helpful (1)

    "Not currently a happy work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - N/A in Alpharetta, GA
    Former Employee - N/A in Alpharetta, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Fair pay and benefits. In addition flexible work schedules are often permitted.

    Cons

    In years past there was usually a shared sense of loyalty and common purpose between management and employees. That has been completely discarded under the new management imported from GE (Rick Smith). Morale has truly bitten the dust. The new performance review forces ratings onto a bell curve per group. Only ten percent are eligible for an outstanding rating. If your group is small, say 10 people, then only one can be rated outstanding. That also means that one person must be rated poor. That person's name is guarenteed to be on the list for the next round of layoffs should they occur. Imagine how this affects the morale of a group if they are all above average.

    Advice to Management

    Respect for employees costs nothing but can yield large payoffs.


  9. Helpful (2)

    "Needs new Sr Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President, Technology in Atlanta, GA
    Former Employee - Assistant Vice President, Technology in Atlanta, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    It is great place to work for 6 months, then you find out that they are outsourcing all of IT to India.

    Cons

    Outsourcing of IT. Also they don't promote their own employees. Equifax hires Sr Management from GE.

    Advice to Management

    Stop outsourcing the IT department. Also 99 percent of the VP and higher were hired outside of Equifax.


  10. Helpful (1)

    "Not sure I would want to work in Finance dept"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Saint Louis, MO
    Current Employee - Analyst in Saint Louis, MO

    Pros

    Where I work is a good group of peole and was kind of like a family. New management has come in and started making their changes. I've been through my fair share of change but the new management style has a strict chain of command and does not want to deal with you if you haven't followed the chain.

    Cons

    This is a new management team to the finance area after being acquired. New management works as a "click" and if you're not in the click it will be very hard to advance. At this point, there is unsteadiness in the dept.

    Advice to Management

    You need to learn to communicate. Lack of communication is how rumors get started.


  11. "GCS is a hot mess"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Equifax as a whole is a great place to work. They pay well and generally there are nice folks and interesting work.

    Cons

    GCS on the otherhand (division inside EFX) is a complete mess. There is no leadership, no organization, and little to no culture.

    Advice to Management

    Get rid of the problem leaders (everyone knows who they are).


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