Equifax Reviews | Glassdoor

Equifax Reviews

Updated September 11, 2017
212 reviews

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Pros
Cons
  • There is little to no work life balance in this position (in 17 reviews)

  • Intern program needs a bit more structure and more opportunities to talk to Senior Management (in 20 reviews)

More Pros and Cons

  1. Helpful (1)

    "Account Manager at Equifax Workforce Solutions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Saint Louis, MO
    Current Employee - Account Manager in Saint Louis, MO
    Neutral Outlook
    No opinion of CEO

    I have been working at Equifax full-time (More than a year)

    Pros

    Competitive pay, flexible schedule and work environment, great coworkers, opportunity for movement within company, ability to work remotely is a plus

    Cons

    Slow internal movement process, lack of proper training, don't feel like managemenet understands the needs of a modern workplace, constant churn of executives who bring about large changes to company/job responsibilities

    Advice to Management

    Streamline processes, provide proper training for employees on services provided, hire more people to remove overload of responsibilities on employees


  2. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President, Technology in Alpharetta, GA
    Current Employee - Vice President, Technology in Alpharetta, GA
    Approves of CEO

    I have been working at Equifax full-time (More than 8 years)

    Pros

    Office in alpharetta, can save lot of travel time
    Fast growing with good profit margins

    Cons

    No clear growth opportunities for technologists
    No CTO
    Some business units shifting to mid town

    Advice to Management

    Give growth opportunities for technologists

  3. Helpful (1)

    "It's an OK place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Services Consultant II in Suwanee, GA
    Current Employee - Professional Services Consultant II in Suwanee, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Equifax full-time (More than 10 years)

    Pros

    The benefits are decent but unremarkable. It has been a pretty stable place through some difficult times in the financial industry.

    Cons

    VERY slow to backfill vacancies. Annual raises are pathetic (2-3%), while the costs of benefits continue to rise. If you want to get ahead you have to move around every couple of years. It makes it very difficult to become an SME without sacrificing pay.

    Equifax Response

    Nov 7, 2016 – VP, Global Talent Management

    I'm sorry to hear that your overall experience has not be remarkable - the experience we work hard to create for all employees. However, I am grateful you shared your comments. If you send me an... More


  4. "Good co-workers, too much red-tape"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Equifax full-time

    Pros

    Great team mates. Sharp, motivated helpful teams

    Cons

    bloated management; poor internal processes and procedures; have to know the right people to get your job done.

    Advice to Management

    streamline process and paperwork.

    Equifax Response

    Nov 7, 2016 – VP, Global Talent Management

    I agree that we have sharp, motivated, and helpful teams. It is one of many things that makes EFX a great place to work. It also is a big part of our success story. I'll pass along your concerns... More


  5. "Account Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales in Atlanta, GA
    Former Employee - Inside Sales in Atlanta, GA
    Recommends
    Positive Outlook

    I worked at Equifax full-time (More than a year)

    Pros

    Great name & leader in the industry
    Autonomy to do your own thing to drive business
    Great benefits & salary
    Cool management team
    Easy interview

    Cons

    System old fashion & slow
    Have to struggle to get support during sales closing to process the deal.

    Advice to Management

    Create a fast turn around for sales reps to process post sales deals.


  6. "Good, not thriling"

    StarStarStarStarStar
    Current Employee - IT Business Analyst Co-op in Atlanta, GA
    Current Employee - IT Business Analyst Co-op in Atlanta, GA

    I have been working at Equifax (More than a year)

    Pros

    Good hours, decent salary, new technology

    Cons

    Not very appealing to younger employees


  7. "good balanced worklife"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time

    Pros

    good and balanced work life and manager are also good

    Cons

    nothing as i see except infrastructure

  8. "Mixed feelings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Alpharetta, GA
    Former Employee - Anonymous Employee in Alpharetta, GA
    Neutral Outlook
    No opinion of CEO

    Pros

    Management is more diverse at the lower levels, though less so at the higher levels. The work force is diverse. Equifax strives to be accurate and fair, which is commendable since it, Trans Union and Experian are pretty much the only players in their field. Building and information security are vigilant and they do a good job of training the workers to be that way, too, because so much of what is done there involves sensitive materials. They do a good job of recognizing good work.

    Cons

    Meetings are inefficient. More time is spent jockeying for meeting rooms than probably should be. Like any overly corporate atmosphere, a lot of what you see is posturing -- managers calling a meeting for the sake of calling a meeting, endlessly cc-ing as many people on emails as possible, so as to seem more important by the breadth of your audience. They are not encouraged to be overly imaginative, and you won't move up if you don't sing the company line on the correct beat. Training can be hit or miss. Computers are slighhtly out of date (they still use unsupported IE, for crying out loud). If you sacrifice for the good of the team, your good deed will not go unpunished by rigidly by-the-book unimaginative managers.

    Advice to Management

    Some of you need to lighten up. The book is there as a guideline, but slavish obedience to the letter of the law is going to kill morale. People are willing to go above and beyond, and it's frowned upon. Use a little common sense. Think. Whoever wrote "the book" couldn't envision every situation.


  9. Helpful (3)

    "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at Equifax full-time

    Pros

    The organization offers a lot of benefits and opportunity in a variety of areas.

    Cons

    Their pay is typically low for the market depending on the role, they set extremely high expectations which determine raises and can be difficult to meet, let alone exceed, and depending on the role/department one works in, work life balance may be difficult. They fail to tap into their internal talent, and will often bring in someone from the outside and pay them more than they will an internal candidate they promote into that same role.

    Advice to Management

    Pay attention to employees and treat them like professionals. Pay employees what they are worth and based on the valuable contributions they make instead of pushing everyone into a bell curve. A team or department may have multiple "top performers" but this isn't recognized through the current system.


  10. "senior manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Omaha, NE
    Former Employee - Senior Manager in Omaha, NE
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Equifax (More than 10 years)

    Pros

    I had a great boss but some complain about upper management. Many in this division get to work from home and the workload is hugh but this compensates.

    Cons

    Care more about the company than employees. The benefit packages could be better especially the health plan and pay increases.

    Advice to Management

    Increase pays and make people feel secure


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