Equifax Reviews | Glassdoor

Equifax Reviews

Updated December 8, 2017
669 reviews

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669 Employee Reviews

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Pros
Cons
  • There is little to no work life balance in this position (in 18 reviews)

  • Intern program needs a bit more structure and more opportunities to talk to Senior Management (in 20 reviews)

More Pros and Cons

  1. Helpful (6)

    "Please Please Avoid this company at all costs!"

    StarStarStarStarStar
    Former Employee - Human Resources
    Former Employee - Human Resources
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Equifax full-time (More than 5 years)

    Pros

    Unfortunately, there are no Pros about this organization. As a 20+ year HR professional I guess the only one Pro is that there are other organizations to work for that are extremely better than Equifax.

    Cons

    Please understand that it is not my nature or character to talk bad about any company that employs people to earn a living. But as a 20+ year HR professional that has had the pleasure and blessing to work for many large organizations. Equifax by far was the worst experience I have had. The culture is one that no person should be subjected to. It truly is a environment that seeks every opportunity to degrade rather than uplift, quick to point out the simplest and most innocent mistakes in order to chastise and devalue. And a leadership team that will not support its employees for fear of losing title.

    Advice to Management

    Stop siding with your leader prior to even listening to what your employee concerns are. Executive team should send a message to the Dir and Managers that a mistake is not a time to chastise and celebrate a I got you moment. But utilize a mistake as a learning opportunity to help your employees do better and build trust that a mistake wont cause them to be reprimanded or loose their job.


  2. Helpful (2)

    "Analytical Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Equifax full-time (More than 3 years)

    Pros

    Equifax has a great franchise with access to an enormous volume of data. They have been very successful and they have good products and services, they are market leaders in some areas. Good benefits. They are always trying to innovate with new products and services.

    Cons

    There is a definite hierarchy and you are expected to be loyal or you will face negative consequences. Senior management (with the notable exception of Dann Adams) is not there to help you, you are there to help them. Never, ever ask a hard question or criticize senior management in any way.
    The bonus system drives a lot of behavior and many times it conflicts with company and personal goals. As a result, the company has a sharp focus on short-term results, not on building value nor on achieving market share.

    Advice to Management

    Learn how to accept criticism and negative feedback from subordinates. Create a better bonus compensation structure more aligned with long-term corporate goals.

  3. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Equifax full-time (Less than a year)

    Pros

    Great experience, great people, opportunities to learn whatever you would like to pursue along with your job description

    Cons

    Intern program needs a bit more structure and more opportunities to talk to Senior Management.

    Advice to Management

    Keep doing the intern program, interns can take a lot away if they take the program seriously.


  4. "Great coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Marietta, GA
    Current Employee - Account Manager in Marietta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equifax (More than a year)

    Pros

    Somewhat flexible. If you are meeting and exceeding goals, money can be made. Equifax is a respected name to be associated with.

    Cons

    Difficult to manage siloed corporate structure to be successful. Have to depend on multiple departments and people to do your job correctly and efficiently.

    Advice to Management

    Continue to support and understand your teams through ever changing processes, structure, and systems.


  5. Helpful (1)

    "Seems like Equifax values turnover in Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing
    Former Employee - Marketing
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Equifax full-time

    Pros

    Company does extremely well in financial performance
    Good work environment and flexibility

    Cons

    Equifax leadership, including the CMO, seems to only care about the Pricing and Data/Analytics areas of Marketing. Evident in any Town Hall you attend. No real interest or much funding for other disciplines of Marketing. Probably because the CMO is not a marketer by trade.

    The matrix organization of Business Units and Centers of Excellence is very difficult to navigate resulting in many bosses and stakeholders who often conflict.

    Meetings galore! A lot of time spent presenting internally including lots of pwpt decks.

    Politicking is very prominent. And viewed less favorably if you don't work at corp HQ in Atlanta

    Advice to Management

    Stop moving division leaders every three years. May be a good strategy to grow those leaders but very disruptive to business and all other employees


  6. "Professional and has it together"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Atlanta, GA
    Former Employee - Finance in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Equifax full-time (More than 5 years)

    Pros

    Flexibility when needed. Remote working an option, depends on individual group. Smart people that care about doing the right thing. If you're a slacker you will not last here. Bonuses are great, usually 100%, several years they've paid out above target.

    Cons

    Was far from my house. Stuffy upper management, but I think that's how things stay on track.


  7. "Program Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Director in Alpharetta, GA
    Current Employee - Program Director in Alpharetta, GA
    Recommends
    Approves of CEO

    I have been working at Equifax full-time (More than 3 years)

    Pros

    Financially Stable company, nice pay and benefits

    Cons

    Challenges with understanding the difference between real delivery and perception management

    Advice to Management

    Be honest, at least within the business to IT relationship.

  8. "Established but high growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equifax full-time

    Pros

    Fantastic people that are highly intelligent and great fun

    Cons

    Nothing I can see at this point


  9. "Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Pleasant working atmosphere and flexibility.

    Cons

    Somewhat unclear vision and a great need for business processes integration.


  10. "Decision Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equifax full-time

    Pros

    A lot of routine work

    Cons

    Good work life balance. People are nice.


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