Equinix Reviews | Glassdoor

Equinix Reviews

Updated January 10, 2018
59 reviews

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3.0
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Equinix President & CEO Stephen M. Smith
Stephen M. Smith
36 Ratings

59 Employee Reviews

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Pros
  • Great people produce great work": employees genuinely enjoy what they're doing and that's made clear the second you step into the office (in 26 reviews)

  • Company strives for a work life balance (in 12 reviews)

Cons
  • work life balance is not very optimal (in 16 reviews)

  • Growing pains are good pains to have (in 14 reviews)

More Pros and Cons

  1. Helpful (9)

    "No career development in HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Human Resources in Redwood City, CA
    Former Employee - Anonymous Human Resources in Redwood City, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Equinix full-time (More than a year)

    Pros

    Working at Equinix was an interesting experience. The fast paced growth was exciting and the colleagues on the team were great. I enjoyed working with colleagues across different countries and contributing to the HR strategic vision.

    Cons

    Zero career development. Despite accolades and clearly reaching a point of mastering my role, there was no support/plan for my development that would help me get to the next level. I also found some of the senior leaders in HR to lack transparency when it came to feedback, which was counter to the values.

    Advice to Management

    Hiring externally for higher level positions only highlights the gaps in career development for internal high performers.

    Why is the leadership team more comfortable taking chances on strangers vs. those who proven themselves?


  2. Helpful (14)

    "Great Company...Avoid HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Professional in Redwood City, CA
    Current Employee - Human Resources Professional in Redwood City, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Equinix full-time (More than 3 years)

    Pros

    - Great People, very friendly
    - Good benefits
    - Solid executive leadership team

    Cons

    - HR leadership is dysfunctional
    - Little to no career advancement opportunities in HR
    - Employees are treated as expendable by HR leadership
    - HR has highest turnover rate in company (by 2X)
    - HR turnover is higher than industry average

    Advice to Management

    Address the issues in HR, this function should be role models of Equinix values.

  3. Helpful (1)

    "Stepping Stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Netwo4k Technician IIII in Chicago, IL
    Former Employee - Senior Netwo4k Technician IIII in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Equinix full-time (More than a year)

    Pros

    Benefits are excellent a long with stock plan. Equinix is most certainly not disappearing anytime soon!!

    Cons

    If you strive for more then just the physical layer this job isn't for you!!!!

    Advice to Management

    Not all management, but some management should learn your teams strengths and weaknesses. Also remember your title is just a title. We all put on the clothes the same way.

    Equinix Response

    Jan 11, 2018 – Equinix

    We are proud of the comprehensive benefits we offer our employees and glad you found them a benefit during your time at Equinix. Thank you for sharing your perspective on team management and will... More


  4. Helpful (1)

    "Data Center Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Center Technician in Chicago, IL
    Current Employee - Data Center Technician in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equinix full-time (More than 3 years)

    Pros

    There is a lot of Overtime available downtown to those who wish to work it. It does not have to be scheduled far in advance.

    Cons

    The new breed of workers coming in is not very high. They are hoping to train them . The results have not yet been determined.

    Equinix Response

    Jan 11, 2018 – Equinix

    You are right - we are growing and moving quickly to meet our customer demands.! Part of that process includes proper on boarding and training of new employees as we want to provide skill and... More


  5. Helpful (2)

    "Asst Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Equinix full-time

    Pros

    People and culture are great

    Cons

    Management is not flexible on anything

    Advice to Management

    Sr. Management and above for operations needs to go

    Equinix Response

    Oct 25, 2017 – Equinix

    We always appreciate feedback. Our people and culture are hard to beat and we value that area of strength! I'm sorry that your experience with your management was challenging and your input... More


  6. Helpful (3)

    "Client Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Services Manager in New York, NY
    Former Employee - Client Services Manager in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Equinix full-time (More than 3 years)

    Pros

    Work from home as needed. Really great perk for families.
    Fun Events throughout the quarter.

    Cons

    - Because the department isn't taken seriously the position is for more a college grad.
    - No true voice within the company.
    -Like most companies this company is sales driven. The client services department simply exists within the company versus having an actual voice.

    Advice to Management

    The pay has to be higher if happy employees are of long-term interest to the company.

    Equinix Response

    Oct 4, 2017

    Working from home is indeed a great perk. We do our best to pay at fair market value and we are constantly reevaluating roles and salaries. Sorry to hear you didn't feel your group has a voice. As... More


  7. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor
    Current Contractor - Anonymous Contractor
    Recommends
    Approves of CEO

    I have been working at Equinix as a contractor

    Pros

    Work life balance, Flexibility

    Cons

    No Innovative , Not a good fit for software developers

  8. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Equinix full-time

    Pros

    Great Company to work for

    Cons

    Nothing as far as I know

    Equinix Response

    May 11, 2017 – Equinix

    Thanks for your review and sharing a couple of thoughts with us.


  9. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in Redwood Shores, CA
    Former Intern - Intern in Redwood Shores, CA

    I worked at Equinix as an intern (Less than a year)

    Pros

    Great Work culture and leadership

    Cons

    HR process has to be improved

    Equinix Response

    Apr 10, 2017 – Equinix

    Thanks for your review! We are glad to hear you enjoyed your work and our culture while interning at Equinix. We hope to see you again, and would be interested to learn more about the ways "HR... More


  10. Helpful (8)

    "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Redwood City, CA
    Current Employee - Marketing Manager in Redwood City, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Equinix full-time (More than a year)

    Pros

    Company is very successful and positioned to do well for at least 5 years plus. People are really nice and treat each other with respect and kindness. Not sure if that is true up the ladder of managerial status.

    Cons

    Marketing organization has a low key vibe that is boring. Work is done only at your level - so it's not a big melting pot of cross functional exposure and ideas. It's a very hierarchical organization - you don't really work with anyone above your "rank".

    Advice to Management

    Manager training is essential. Especially with career and company growth opportunities. Open office doors, walk around and talk to the team who reports to you - get to know people authentically - not just a hi in the hallway. The company is small enough for more of that type of interaction.

    Equinix Response

    Mar 31, 2017 – Equinix

    Thanks for taking the time to write a review and share your thoughts with us. We are glad to hear that you are both enjoying your coworkers and feeling good about how Equinix is positioned in the... More


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