Equinox Fitness Personal Trainer Reviews | Glassdoor

Equinox Fitness Personal Trainer Reviews

Updated July 9, 2017
126 reviews

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2.7
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Equinox Fitness CEO Niki Leondakis
Niki Leondakis
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Pros
Cons
  • hard to maintain work-life balance at times (in 49 reviews)

  • No work/life balance if you want to make real money (in 24 reviews)

More Pros and Cons

  1. Helpful (1)

    "Personal Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer in New York, NY
    Current Employee - Personal Trainer in New York, NY

    I have been working at Equinox Fitness part-time (More than a year)

    Pros

    Amazing facilities, huge opportunity to make a lot of money, inspiring people to surround yourself with.

    Cons

    It's a demanding workload- no social life.


  2. "Amazing place to work but tough for trainers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Los Angeles, CA
    Former Employee - Personal Trainer in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Equinox Fitness full-time (More than a year)

    Pros

    The gym is amazing of course and you have full access to all amenities. It's a fun, pleasant environment to work in. Management is very supportive and they have tons of continuing education for trainers

    Cons

    You have to bust your butt to get your own clients. They put ALL of the pressure on your to sell, sell, sell. It feels like you're more of a sales person than a trainer. The ridiculous amount of manager meetings and other mandatory things like 2 or 3 hour floorshifts, meetings with sales reps, etc. cut into so much of your time! It's hard to find time to prospect for clients or program for them when you're so busy with all the other stuff they put on your plate.

    Advice to Management

    Help trainers a little more with getting clients. Don't just leave them out there to sink or swim. It's very stressful and the ramping process is much more intense than it needs to be.

  3. Helpful (1)

    "Great People Leave if You Don't Invest in Them"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Paramus, NJ
    Former Employee - Personal Trainer in Paramus, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Equinox Fitness full-time (More than a year)

    Pros

    -Personal training preparation
    -On-site management
    -Friendly staff
    -Free gym membership
    -Cycle for Survival charity

    Cons

    -Terrible starting pay (for certified, qualified people!)
    -Takes too long to achieve sustainable living income
    -Corporate training is disconnected from actual day-to-day
    -New trainers are given new leads until newer trainers are hired

    Advice to Management

    If you want great people to stay, you have to invest in your employees from a financial standpoint. I witnessed far too many excellent trainers leave Equinox (myself included) because almost every other job out there pays better. I understand the incentive is to build a client list, which is where you start making good money. However, how can a person be expected to pay their bills in the beginning at $8.38 an hour? The answer is you can't. Your sales staff should be required to setup an Equifit for the trainers for each new member. This shouldn't be the trainer's job. No member wants to be disrupted in the middle of running on the treadmill or lifting weights so we can try to sell them personal training.

    Regarding starting pay, the best companies out there from a culture standpoint are willing to properly weigh the opportunity cost of paying their employees a fair wage in order to keep great people. If you (corporate) want your trainers to stay, deal with a lower bottom line in favor of the value you create in your brand with the best trainers in the business at your locations. Otherwise, onboarding will be a daily task of the managers. These managers are great and deserve more incentives and the ability to offer higher starting pay to keep valuable people in house. Corporate has handcuffed them. Once trainers have a solid client list, you won't have to worry about hourly pay anymore. It's a simple pay structure which evens out as the trainer accumulates clients and then the trainer becomes autonomous and profitable and everyone is happy. Your members pay a ridiculous premium to workout at your gym. You can at least divert some of those funds to building a brand people can't wait to be a part of.


  4. Helpful (4)

    "READ BEFORE WORKING AT EQUINOX!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Certified Personal Trainer in New York, NY
    Former Employee - Certified Personal Trainer in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Equinox Fitness full-time (Less than a year)

    Pros

    Free gym membership and a laid back atmosphere may lull you asleep. The atmosphere is very laid back - HR would have a heart attack if they knew the language and lack of professionalism that actually goes on in this place - this may be a "Pro" to some people if you like that kind of laid back atmosphere....if you prefer a more professional work environment this is not the place for you. There are a lot of "stud" and stereotypical "jock" type personalities in upper management and amongst trainers.

    Cons

    If you are older than 21 and you have bills this is not the place for you.

    If you are a certified personal trainer through ACE, NASM or any reputable certification it is your best bet to work independently as a personal trainer. A lot of people give you the advice "Hey it's best to start in a big box gym!"...Here's why it's not.

    - This is a sales job. You are responsible for building your client base of training clients. If you are going to spend the time and energy to network and build a client base...why not just build your own client base independently and charge your own rates?

    - Some say the pros of working big box are the benefits...at Equinox YOU DO NOT RECEIVE ANY BENEFITS UNTIL YOU REACH 42 PAID TRAINING SESSIONS IN A 2 WEEK PAY PERIOD...so you better not get sick, get hurt, get a toothache or anything. That may not seem like an aggressive number of paid sessions but it is when there are almost 50 trainers and the gym is not highly populated.

    -$12 an hour floor shifts. You are supposed to use this time to build your client base and get "known" around the gym....if you are a self starter and a certified trainer THE WORLD is your floor shift. You can meet people anywhere and there is a higher chance of you finding clients this way than in the small pretentious bubble which is Equinox.

    - You are dealing with snobbish professionals and literally trust fund babies who are paying $200 a month for membership. There is a certain air or disrespect and almost peasant like appeal of the personal trainer at Equinox. You received a very minute fraction of what is actually being charged for trainer and you are expected to go through Equinox's education to raise up the different tiers of trainers to one day hopefully receive about 40% of what the client is actually paying.

    - Some may see it as a "Pro" that equinox pays you to get an education. NO. They pay you $12 an hour to take "EFTI" course (EFTI courses only exist in the Equinox world. You can not take them with you. So unless you plan on living and dying at Equinox this is pointless.) The courses are for you to move up the tiers at Equinox and one day make a decent living. I suggest furthering your own education through college, reading books, or actually certification courses.

    - There is no work/life balance. Equinox's motto is "It's not Fitness. It's Life." and they mean that. There is a trainers lounge which has roaches and is cramped with the belongings of almost 50 trainers. People literally sleep there. You may have a session at 5AM and not have another one until 12PM so they literally sleep there. Working independently you can just leave...and train clients when you have them. It's a matter of preference. If you think that being an adult and living that way is cool I understand. Just not for me.

    - Turnover rate is CRAZY. I saw 4 people get fired in a 3 week span for training clients independently but EVERY one there is sneaking and training clients independently so that they can EAT and SURVIVE. So, rather than drinking the kool-aid of Equinox...why not just take the jump and start your own small business as a trainer?

    - There are people who have been at this gym for 10+ years. Do you think you will get leads before them? Do you think there is no favoritism when it comes to passing decent leads? Do you think this doesn't promote a weird far too comfortable environment that is very far from professional? Yes. It does just that.

    - You have to do these $12 an hour floor shifts until you have enough clients to "get off the floor". There are people who are with the company for over a year and are still on the floor. Being "on the floor" (meaning having to work these floor shifts) is not a reflection of you being a good or bad employee. It is a reflection of a company intentionally placing you in a position to lose because there are way too many trainers at the gym for everyone to be successful. There's too many trainers and not enough clients and management knows this but they still hire more people....they hire people and have them leave their good jobs and careers to come to Equinox and make $12 an hour. I was hired with 5 other people....4 of them left within a month because they were misinformed and drawn in by lies from management.

    Advice to Management

    Be honest. Hire children...17 and 18 year olds who can afford to spend countless hours building a career at Equinox. Be honest with your self. Would you do what you are asking people to do for $12 an hour. No - or you would still be doing it yourself.


  5. Helpful (5)

    "Know what to expect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in New York, NY
    Former Employee - Personal Trainer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Equinox Fitness full-time (More than a year)

    Pros

    Highly regarded training program for PT

    Cons

    No work life balance
    Very poor pay
    Lack of authenticity
    Lies from management
    Manipulative and petty senior staff
    Demeaning work environment

    Advice to Management

    Take an honest look at morale and how you are presenting in the world. This is a bunch of incredibly fake and fearful group of people. May be you have to behave like a used car salesman to be successful but this way of managing put me off.


  6. Helpful (2)

    "Over Hyped"

    StarStarStarStarStar
    Former Employee - Personal Trainer in New York, NY
    Former Employee - Personal Trainer in New York, NY

    I worked at Equinox Fitness full-time (Less than a year)

    Pros

    Great place to learn from some of the top pros in the business. The education program is top notch. Alot of tools put in place for a trainer to succee.

    Cons

    the "revolving door" mentality is something that management needs to address.

    Advice to Management

    Think beyond the numbers.


  7. Helpful (3)

    "Terrific education, soul crushing place2work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Equinox Personal Trainer, Tier I in Manhattan Beach, CA
    Former Employee - Equinox Personal Trainer, Tier I in Manhattan Beach, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Equinox Fitness full-time (More than 5 years)

    Pros

    Education - efti and from senior trainers. Despite coming into the company with my ACE cert the efti education program is definitely very good. Also tips from the top tier trainers were priceless.

    Cons

    Floor shifts in the "blue shirts" management tries to justify floor shifts selling you the bs it gets you leads for clients. No it doesn't!!! Management also refuse to let you request off from floor shifts you have to try to get them covered and the kicker? They do the floor shift schedule 4 months at a time. Members look at you like your a towel boy/loser then there are HOURS of passive aggressive sales meetings per week. Lowest pay ridiculous hours I spent about 20 hours total training in 6 months with 100s of hours wasted picking up dirty towels and getting sick constantly. Equinox is also pimping out new trainers - member pays $125 per hour trainer gets around $25-30 only!!! I was sold by the glamour of being a trainer at such a high end club don't make the same mistake not worth your time or health. Education is incredible that's about it.

    Advice to Management

    Stop the floor shifts and your high turnover costs will stop also. They burn out new trainers, don't bring any new leads and decrease morale. Not to mention are hugely humiliating for new trainers. They are completely unnecessary.

  8. Helpful (2)

    "Bad Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer in Paramus, NJ
    Current Employee - Personal Trainer in Paramus, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Equinox Fitness full-time (Less than a year)

    Pros

    decent money, most people are good, good education

    Cons

    Long hours, false culture, fake management, no balance, management always wants more yet not willing to do anything themselves

    Advice to Management

    Stop pushing the good managers out and keeping the bad ones. Management act like cowards and act phony.


  9. Helpful (6)

    "Beware the KOOL-AID!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer in Tysons Corner, VA
    Current Employee - Personal Trainer in Tysons Corner, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Equinox Fitness part-time (More than a year)

    Pros

    -Premier Health Club
    -Bonuses
    -Edu. opportunities
    -"Potential" for great pay
    -Great Co-workers and members

    Cons

    - Poor management
    - No Windows
    -Revolving Door (employment)
    -Unorganized lead generation system
    -Did I mention the poor management?
    -Hiring new trainers before helping existing/Ramping trainers reach full-time
    -Pointless meetings
    -Very crowded during peak hours
    -Unrealistic expectations
    -Cult like environment
    -Managers are NEVER at work

    Advice to Management

    FEED YOUR WHALES, STARVE YOUR FISH! If you want a successful business, help the people/trainers who make the business successful. Stop firing/ hindering/ being unsupportive of your MOST TALENTED/SKILLED TRAINERS!


  10. Helpful (9)

    "10 years down the drain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer Tier 3+ in New York, NY
    Former Employee - Personal Trainer Tier 3+ in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Education, elite clientele, "status", clean, updated equipment....I don't really have anything else nice to say so....

    Cons

    Toxic work environment, horrible company culture, intimidation from managers all the way up, consistance pressure to exceed previous month's session number, zero support for work/life balance, unethical behavior. This company doesn't practice what it preaches about health and fitness, AT ALL.

    Advice to Management

    Clean house. Do an overhaul and then teach managers a better way to manage. Stop disposing employees like they are garbage. Learn, listen and value staff. Take care of your employees without threatening and bullying them. Genuinely support staff and help foster a positive work environment for them to thrive.