Equinox Fitness Personal Trainer Reviews | Glassdoor

Equinox Fitness Personal Trainer Reviews

Updated April 23, 2017
120 reviews

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2.7
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Equinox Fitness CEO Niki Leondakis
Niki Leondakis
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Pros
  • Free gym membership and lots of prospective clients (in 102 reviews)

  • Free gym membership, nice healthy environment (in 91 reviews)

Cons
  • a lot of hours - political - work life balance does not really exist unless life is Equinox (in 44 reviews)

  • No work/life balance if you want to make real money (in 22 reviews)

More Pros and Cons

  1. Helpful (1)

    "Over Hyped"

    Star Star Star Star Star
    Former Employee - Personal Trainer in New York, NY
    Former Employee - Personal Trainer in New York, NY

    I worked at Equinox Fitness full-time (Less than a year)

    Pros

    Great place to learn from some of the top pros in the business. The education program is top notch. Alot of tools put in place for a trainer to succee.

    Cons

    the "revolving door" mentality is something that management needs to address.

    Advice to Management

    Think beyond the numbers.


  2. Helpful (1)

    "Terrific education, soul crushing place2work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Equinox Personal Trainer, Tier I in Manhattan Beach, CA
    Former Employee - Equinox Personal Trainer, Tier I in Manhattan Beach, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Equinox Fitness full-time (More than 5 years)

    Pros

    Education - efti and from senior trainers. Despite coming into the company with my ACE cert the efti education program is definitely very good. Also tips from the top tier trainers were priceless.

    Cons

    Floor shifts in the "blue shirts" management tries to justify floor shifts selling you the bs it gets you leads for clients. No it doesn't!!! Management also refuse to let you request off from floor shifts you have to try to get them covered and the kicker? They do the floor shift schedule 4 months at a time. Members look at you like your a towel boy/loser then there are HOURS of passive aggressive sales meetings per week. Lowest pay ridiculous hours I spent about 20 hours total training in 6 months with 100s of hours wasted picking up dirty towels and getting sick constantly. Equinox is also pimping out new trainers - member pays $125 per hour trainer gets around $25-30 only!!! I was sold by the glamour of being a trainer at such a high end club don't make the same mistake not worth your time or health. Education is incredible that's about it.

    Advice to Management

    Stop the floor shifts and your high turnover costs will stop also. They burn out new trainers, don't bring any new leads and decrease morale. Not to mention are hugely humiliating for new trainers. They are completely unnecessary.


  3. "Bad Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer in Paramus, NJ
    Current Employee - Personal Trainer in Paramus, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Equinox Fitness full-time (Less than a year)

    Pros

    decent money, most people are good, good education

    Cons

    Long hours, false culture, fake management, no balance, management always wants more yet not willing to do anything themselves

    Advice to Management

    Stop pushing the good managers out and keeping the bad ones. Management act like cowards and act phony.


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  5. Helpful (3)

    "Beware the KOOL-AID!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer in Tysons Corner, VA
    Current Employee - Personal Trainer in Tysons Corner, VA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Equinox Fitness part-time (More than a year)

    Pros

    -Premier Health Club
    -Bonuses
    -Edu. opportunities
    -"Potential" for great pay
    -Great Co-workers and members

    Cons

    - Poor management
    - No Windows
    -Revolving Door (employment)
    -Unorganized lead generation system
    -Did I mention the poor management?
    -Hiring new trainers before helping existing/Ramping trainers reach full-time
    -Pointless meetings
    -Very crowded during peak hours
    -Unrealistic expectations
    -Cult like environment
    -Managers are NEVER at work

    Advice to Management

    FEED YOUR WHALES, STARVE YOUR FISH! If you want a successful business, help the people/trainers who make the business successful. Stop firing/ hindering/ being unsupportive of your MOST TALENTED/SKILLED TRAINERS!


  6. Helpful (5)

    "10 years down the drain"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer Tier 3+ in New York, NY
    Former Employee - Personal Trainer Tier 3+ in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Education, elite clientele, "status", clean, updated equipment....I don't really have anything else nice to say so....

    Cons

    Toxic work environment, horrible company culture, intimidation from managers all the way up, consistance pressure to exceed previous month's session number, zero support for work/life balance, unethical behavior. This company doesn't practice what it preaches about health and fitness, AT ALL.

    Advice to Management

    Clean house. Do an overhaul and then teach managers a better way to manage. Stop disposing employees like they are garbage. Learn, listen and value staff. Take care of your employees without threatening and bullying them. Genuinely support staff and help foster a positive work environment for them to thrive.


  7. Helpful (1)

    "Great to visit, not to stay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer in Chicago, IL
    Current Employee - Personal Trainer in Chicago, IL
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Equinox Fitness full-time (More than a year)

    Pros

    Can make excellent connections, clean and beautiful gyms, their programming requirements really get you organized and in line and you really do continue education. Good experience and lessons to take away from this company.

    Cons

    Management does not care about their trainers. Pay is decent compared to other gyms, but equinox takes close to 70% of your session rate. It also depends what gym you're in, some are easy to reach full time, others, like the corporate ones, have an extremely high turn over rate. Instead of helping their veteran trainers and providing clients they consistently hire and hire more trainers and prospects become scare. Also, like any other corporate environment you must bend to and play along with managers to get ahead. Very political and very cliquey. Promotions seem to be by who likes you most instead of how phenomenal your training abilities are. Also strange, female corporate employees tend to only take to the young male trainers...

    Advice to Management

    Take better care of your number one selling point-your trainers, may more, support current trainers.


  8. Helpful (2)

    "Personal Trainer - Sales Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Personal Trainer in Los Angeles, CA
    Current Employee - Certified Personal Trainer in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Equinox Fitness full-time (More than a year)

    Pros

    When I first read the reviews here I thought people exaggerated, but no, this is a really bad company to work for. No work/life balance AT ALL!

    Cons

    You are expected to be connected 24/7, always answering emails (meaning even when you are not on the clock), hanging out at the club all day to make "connections" (again, off the clock) and comply with a "training protocol" created only to sell training packages at an outrageous rate to which you only receive a very small amount.
    It's a sales job not a Personal Trainer job.
    If that wasn't enough, the word "team" is used a lot by the company despite the fact that there isn't really a "team". They see it as every personal trainer runs their own business which generates a ridiculous competition between trainers creating an awful work environment, specially for new trainers - that's one of the reasons for the high turnover rate.

    Advice to Management

    Treat your trainers like trainers not like sales people. And please take some lessons with other companies about team work. You have individuals working against each other instead of having a good, solid and strong sense of team. The company's mentality does not facilitate for a real sense of team, despite how much your managers try to use that word.


  9. Helpful (1)

    "Personal Trainer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Paramus, NJ
    Former Employee - Personal Trainer in Paramus, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Equinox Fitness part-time (Less than a year)

    Pros

    Great co-workers, members are very nice and welcoming, plenty of opportunities

    Cons

    POLITICS. if you don't look and act certain way, then it is virtually impossible to become full time. Long hours, cliques, management.

    Advice to Management

    Actually help develop trainers instead of constantly worrying about numbers and sales. Relationships are what grows business. If this is the trainers first training job, do everything in your power to guide them in the right direction, be a leader and do something.


  10. "Market Street PT (San Francisco, CA)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in San Francisco, CA
    Former Employee - Personal Trainer in San Francisco, CA
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at Equinox Fitness full-time (Less than a year)

    Pros

    *Strong investment in improving the quality of their personal trainers.
    *Overall higher wages for trainers compared to other chain-gyms, (which sounds great, as long as you ignore the percent takeaway from what is actually being charged for your time).

    Cons

    *A huge time investment for an awfully slow vacation accumulation and lack of benefits (honestly could just be the nature of the job though).
    *Doing the simple math to find out how much they are actually taking from what you are required to charge for PT sessions.

    Advice to Management

    Although this is difficult, given the nature of the industry/position; putting more effort into increasing team morale/at least starting off with some organized outside-of-work events may help with retention, especially for those just starting off with reason to flee.


  11. "Personal Trainer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Dallas, TX
    Former Employee - Personal Trainer in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Equinox Fitness full-time (More than a year)

    Pros

    Great people, clean environment.

    Cons

    Untrustworthy management, poor decisions on staffing and education, a lack of empathy for trainers due to no experience within this particular environment.

    Advice to Management

    Cut the politics, look past the numbers.