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Equinox Fitness Reviews

Updated January 18, 2018
804 reviews

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3.3
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Approve of CEO
Equinox Fitness CEO Niki Leondakis
Niki Leondakis
48 Ratings

804 Employee Reviews

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Pros
Cons
  • No work/life balance (rarely get two days off in a row and your schedule will never be the same every month (in 59 reviews)

  • No work/life balance - quality of environment depends on specific club (in 28 reviews)

More Pros and Cons

  1. "Sales Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Operations in New York, NY
    Former Employee - Sales Operations in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Equinox Fitness full-time (More than a year)

    Pros

    Free membership
    great management
    fun work environment
    benefits

    Cons

    growing within is tough
    not many cons


  2. "Classic Part Time Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Associate in Los Angeles, CA
    Former Employee - Front Desk Associate in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Equinox Fitness part-time (More than a year)

    Pros

    Free gym membership during off-peak hours. Spa and Shop discount. Personal Training Discount. Flexible hours for actors and artists. Not enough money to live off. Possible promotion to full time jobs and careers.

    Cons

    Employee turnover is very frequent. Sexual harassment may occur from members and staff because of the culture. Dumb uniforms. Parking is always impossible and very expensive.

    Advice to Management

    Treat your employees better. Treat them like you want to keep them not like they are indisposable.

  3. "Personal Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Equinox Fitness full-time

    Pros

    You get to work out for free - if you have the time.

    Cons

    Basically you work for free here. Their system for trainers is meant to fail, then they're surprised that the turn over rate for trainers is over 51% per year. At a NYC club wide managers meeting, they were shocked. Simply shocked that the turn over rate was so hight that their goal for that year was to keep a retention rate of 49%. Management is completely disconnected with their employees and only focus on building more gyms and squeezing as many members inside each one as possible.

    Advice to Management

    When your employees show a tenacity and out of the box thinking that gets new clients, don't dismiss them and make it impossible to do their job just because in small instances you appear as though you don't know what you're doing.


  4. "Not All Clubs Will Treat You Equally"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer TIII+
    Former Employee - Personal Trainer TIII+
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Equinox Fitness full-time (More than 3 years)

    Pros

    Get paid to stay in shape and help other people get in shape. Very rewarding if you can find good, stable clients to work with and managers who are not focused on how they look to the executives at the top.

    Cons

    Experience can be very enjoyable or tough depending on the particular club. Worked at three different locations during my time with Equinox, two of the clubs were terrible experiences due to egotistical managers and lack of members willing to train. One club was amazing time! It taught me a great deal about myself, others, training, and led to so wonderful memories and opportunities.

    Advice to Management

    Find a way to learn how training management really interacts with their trainers when the executives are not around. I know a lot of incredible trainers who left due to negative interactions with their managers.


  5. "Membership Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Membership Advisor in New York, NY
    Current Employee - Membership Advisor in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Equinox Fitness full-time (More than a year)

    Pros

    If you love Equinox, are passionate about fitness and want to do develop as a salesperson this is a great gig.. Here are some of the pros I've observed in my past year with the company:

    -- Free membership
    -- 40% discount at the shop and spa
    -- Eclectic clientele base (you'll meet hundreds of people high-up in various industries.. excellent opportunity to network and build a referral business if you're on it)
    -- Good $ if you consistently hit your individual goal, if your club hits its goal and gets better as you bonus
    -- You'll build more self-confidence as a salesperson and will learn how to communicate more effectively across the board
    -- Good sales training experience when you're onboarded

    Cons

    Having made it over a year with Equinox, there are some serious drawbacks to being a Membership Advisor:

    -- Terrible base (the $ you make is entirely based on your own merit and if you're lucky enough to be at a good location).. In NYC, there are so many clubs in proximity to each other that you'll inevitably lose sales to other advisors
    -- No work/life balance (rarely get two days off in a row and your schedule will never be the same every month.. Very hard to be spontaneous and to find time with friends and family.. your life just essentially revolves around Equinox)
    -- Sales goals are very aggressive and only the best MA's who work around the clock will make bonus
    -- Sales refreshers held every month are more discouraging than anything.. Role playing is a great tool in small groups from my experience. However, when you're forced to try and sell someone in front of a large group and are scrutinized for everything you say/don't say it's just not effective. Having experienced advisors go through scenarios with small groups and talking it out in a smaller setting is more realistic and more applicable towards real-life scenarios in any sales setting.
    -- Outreach gets very repetitive

    Advice to Management

    Focusing more on creating a culture for your advisors is key.. Equinox says that we're the "lifeblood of the company" which is true in a sense.. The benefits are solid (insurance, 401k, free membership, access to fitness experts, etc). However, I just feel like a cog in a machine that they'll replace after I'm burnt out (which is 100% the case).


  6. "Regional Personal Training Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Equinox Fitness full-time

    Pros

    Satisfaction of knowing you are helping hire and develop great personal trainers who, in turn, deliver highly effective sessions and programs to their clients. The role is equal parts math/business analysis and exercise science. The people at the company are truly good and nice people whao are focused on the member experience and the club level employee experience.

    Cons

    Feel pulled in multiple directions simultaneously on the whim of colleagues above you who themselves do not always seem to be on the same page among each other.

    Advice to Management

    Streamline and adhere to report and communication structure to create less confusion at the Regional level.


  7. "Personal Trainer review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer in Los Angeles, CA
    Current Employee - Personal Trainer in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Equinox Fitness full-time (More than a year)

    Pros

    Free membership is nice because they have very well kept facilities

    Cons

    Mundane work. I am having second thoughts about working here.

    Advice to Management

    Higher college grads only

  8. "Front Desk Associate"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equinox Fitness part-time

    Pros

    Free gym membership, fun working atmosphere

    Cons

    low pay, long and early hours


  9. Helpful (1)

    "Personal Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great sense of teamwork
    Friendly co-workers
    Amazing Education

    Cons

    Long Hours
    Pay does not match hours spent at gym- most time spent is waiting for next session. May take long to ramp up and gain clients depending on your personality type

    Advice to Management

    Feed trainers more clients


  10. "Maintenance"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Equinox Fitness part-time

    Pros

    -Free Membership
    -Friendly Environment
    - Nice facilities

    Cons

    -Demanding hours
    - Delayed pay at times


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