Equinox Fitness Reviews | Glassdoor

Equinox Fitness Reviews

Updated September 15, 2017
131 reviews

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Equinox Fitness CEO Niki Leondakis
Niki Leondakis
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131 Employee Reviews

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Pros
  • Free gym membership, work with some great people (in 115 reviews)

  • The free gym membership is such a great perk, it feels like I'm getting paid twice sometimes (in 103 reviews)

Cons
More Pros and Cons

  1. "Big turn around rate for a reason"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equinox Fitness part-time (More than 3 years)

    Pros

    The FREE gym membership! Discounts on the services, meeting celebrities, getting to be on the cutting edge of new fitness crazes, pretty flexible schedule IF you have a good manager.

    Cons

    The pay. The pay. The pay. Because of the perks they balance it off with minimum wage which is utter BS considering they ALWAYS throw money to have events going on plus charging an insane amount for the membership. The GM's and best of the best membership advisers get the big bucks. It's a sexist environment so be aware of getting hit on constantly from creepy old rich people.

    Advice to Management

    Pay people what they are worth and you wouldn't lose so many of them.


  2. "Best for short term learning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in Chicago, IL
    Former Employee - Personal Trainer in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Equinox Fitness full-time (More than a year)

    Pros

    Great networking opportunities.
    Teaches you how to be organized and keep track of your business.
    Very clean gyms.
    Good education for first time trainers.

    Cons

    Very cliquey- you must play along to get along.
    Flawed business plan to increase sales.
    Management consistently nitpicking everything you do

    Advice to Management

    Less favoritism. Focus on team moral, just just creating the sales goal pressure. Reward long time clientele and members as well.

  3. Helpful (2)

    "Working for EQX is like working for charity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Miami, FL
    Former Employee - Retail Store Manager in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Equinox Fitness full-time (More than a year)

    Pros

    You work with great people who are truly passionate about fitness. Great perks of free membership and discount at the shop. Plethora of classes taught by leading industry professionals and personal trainers are the most educated with knowledge of the current trend in fitness. Given a lot of autonomy at work.

    Cons

    Pay is terrible! It's absolutely disgraceful how little this company pays while charging their members the highest premium for a gym membership.

    Advice to Management

    It will cost the company less to raise their pay for hourly associates, MOD is should be a salaried position. The turnover was discouraging knowing the associates will leave due to poor pay requiring more time and resources to hire and train new people.


  4. Helpful (2)

    "Personal Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The free membership and education. Sometimes the discount but things are too expensive for the discount to matter most times. That's really the only good thing I have to say.

    Cons

    The floor shifts and the constant hustle. Most people won't make it full time here and if you do it won't last.

    Advice to Management

    Be supportive of the employees you oversee, you wouldn't have a running company without them.


  5. "Personal Trainer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equinox Fitness part-time

    Pros

    great brand
    clean place to work
    employees are really nice

    Cons

    working for free the majority of time
    split shifts
    minimum wage if you do not have a client
    only can workout at the gym during specific times of day


  6. "Good for experience, but not long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Youth Counselor
    Current Employee - Youth Counselor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Equinox Fitness part-time (More than a year)

    Pros

    Free gym membership
    Easy to pick up hours at different departments
    Loved working with youth
    Lots of different sites

    Cons

    Low pay
    Stressful environment
    Too much work to do
    Clients can and will treat you like a carpet
    Too much politics
    Too many unqualified individuals in supervisor and management positions
    Staff can be very cliquey, unsupportive and tattletales depending on your department
    Extremely unsupportive supervisors and administrators - if something happens, its always blamed on you even if you did nothing wrong
    Very hard to move up if you aren't part of the crowd
    And low pay. Like really low pay.

    Advice to Management

    Hire more professional, qualified individuals. Raise the pay.


  7. "Good for a newer trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Equinox Fitness full-time

    Pros

    They will educate you if you are not knowledgable

    Cons

    Pressure from management, long irregular hours, complicated pay structure, favoritism

  8. Helpful (2)

    "Not a place that values their Massage Therapist."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - License Massage Therapist in New York, NY
    Former Employee - License Massage Therapist in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Equinox Fitness full-time (Less than a year)

    Pros

    The free gym membership and shop discounts were great perks. The majority of the staff were very nice as well.

    Cons

    As a LMT you are pretty much working for free the majority of the time. You don't get paid for floor work. The pay is low in comparison to other spas that don't require marketing by the massage therapist. Most of the spas have little to no business. I did not stay around too long because I saw the writing on the wall. But I did have the ability to check their appointments for the last 6 to 12 months at 2 midtown gyms in NYC. They were averaging between 25 to 70 massages a month. That was with 2 to 4 massage therapist working. One male therapist who had been with the company for 2 years said "if you get 3 massages booked in a 6 hour shift you are very lucky". That was my cue to leave. Spare yourself the misery and avoid working for Equinox in their spas.

    Advice to Management

    My first request would be to actually MARKET your spas. All across social media and print marketing there is little to no mention of the spas.

    My second request would be to pay your therapist for floor work. The therapist is soliciting members just like the personal trainers but the trainers get paid and the therapist do not. This is one of the reasons your turnover for massage therapist is so high.

    Also if you want a massage therapist to build their practice in your gyms, with your members then you might want to increase your pay scale. The average spa that books appointments for you pays the same or sometimes more than Equinox. You are not being competitive in the industry in regards to pay. Therefore this leads to talk amongst therapist, pertaining to your gyms not being a good place of employment. Good licensed massage therapist start to avoid your establishment like the plague. Your members become dissatisfied because when they do come in for a massage it's always with a new therapist. There is no opportunity to build a good client/therapist relationship.

    Your gyms are great. The newer gyms are gorgeous. But you are doing a disservice to your bottom line, your members and the great spa professionals you hire by not stepping up to the plate fully.


  9. "Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Equinox Fitness part-time (More than a year)

    Pros

    Get access to all other Equinox Gyms, recieve a lot of education opportunities, work change peoples lives

    Cons

    Management doesn't help you build a busines, time consuming, they want you at the gym for hourssss if you want to be successful


  10. Helpful (1)

    "Great Brand Poor Management & Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Membership Advisor in Boston, MA
    Current Employee - Membership Advisor in Boston, MA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Equinox Fitness full-time (Less than a year)

    Pros

    Your peers are great.
    Amazing gym.

    Cons

    Poor Management
    Not team oriented (even though they claim it)
    Poor training -- too much ideas -- not enough tangible tactics
    Low morale
    Long hours -- Equinox has to be your life.
    Members are annoying.
    Not enough support from management.
    Micromanagement

    Blatant divide on work ethic for Commission Employees and Salary Based Employees.

    Work weekends
    1 Day off isn't enough.
    Always have to be available for your members

    Equinox does not practice what it preaches for its employees.

    CONFLICTS OF INTEREST AT EVERY STAGE OF MANAGEMENT -- this leads to very awkward situations!

    Advice to Management

    Listen to your ground level team and care more about solving their problems WITH tangible solutions -- not weak motivational speeches.

    Make use of the trainers who are "waiting for leads" -- get them more practice by training employees.

    Better meetings to accomplish things -- rather than have meetings for micromanagement.


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