Equinox Fitness Reviews | Glassdoor

Equinox Fitness Reviews

Updated April 26, 2017
180 reviews

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2.9
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Equinox Fitness CEO Niki Leondakis
Niki Leondakis
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180 Employee Reviews

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Pros
  • Free gym membership and lots of prospective clients (in 101 reviews)

  • Free gym membership, nice healthy environment (in 90 reviews)

Cons
  • a lot of hours - political - work life balance does not really exist unless life is Equinox (in 44 reviews)

  • No work/life balance if you want to make real money (in 22 reviews)

More Pros and Cons

  1. "Low pay, but great gym"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    No opinion of CEO

    I worked at Equinox Fitness full-time (More than a year)

    Pros

    Free gym membership, nice healthy environment

    Cons

    Low pay, but if you're in school or only doing this as a part time job- it's great


  2. Helpful (1)

    "Over Hyped"

    Star Star Star Star Star
    Former Employee - Personal Trainer in New York, NY
    Former Employee - Personal Trainer in New York, NY

    I worked at Equinox Fitness full-time (Less than a year)

    Pros

    Great place to learn from some of the top pros in the business. The education program is top notch. Alot of tools put in place for a trainer to succee.

    Cons

    the "revolving door" mentality is something that management needs to address.

    Advice to Management

    Think beyond the numbers.


  3. Helpful (1)

    "Great to visit, not to stay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer in Chicago, IL
    Current Employee - Personal Trainer in Chicago, IL
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Equinox Fitness full-time (More than a year)

    Pros

    Can make excellent connections, clean and beautiful gyms, their programming requirements really get you organized and in line and you really do continue education. Good experience and lessons to take away from this company.

    Cons

    Management does not care about their trainers. Pay is decent compared to other gyms, but equinox takes close to 70% of your session rate. It also depends what gym you're in, some are easy to reach full time, others, like the corporate ones, have an extremely high turn over rate. Instead of helping their veteran trainers and providing clients they consistently hire and hire more trainers and prospects become scare. Also, like any other corporate environment you must bend to and play along with managers to get ahead. Very political and very cliquey. Promotions seem to be by who likes you most instead of how phenomenal your training abilities are. Also strange, female corporate employees tend to only take to the young male trainers...

    Advice to Management

    Take better care of your number one selling point-your trainers, may more, support current trainers.


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  5. "Membership Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Membership Advisor in New York, NY
    Current Employee - Membership Advisor in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Equinox Fitness full-time (More than a year)

    Pros

    I absolutely love the people who work for this company and I love working in a fitness environment. Most people that come to this company are highly motivated and are striving for something more. Plus you get to work in a gym environment - no stuffy offices. Having a free gym membership is awesome and having the ability to workout during work is great. Another plus is getting to meet people everyday.

    Cons

    Payment structure is based on bonuses. Unless you can find a way to always hit well above your sales goal, you won't make much money. I went into the job really optimistic and still am, however, after a year of ups and downs, I have to be honest with myself about the money I'm (not) making. As a membership advisor the base salary is extremely low (can vary by type of club). Most of your money will come from commissions and bonuses. Just hitting your sales goal is not enough to make good money.

    Another tough aspect of the job is the scheduling. Unless you are at a midtown club that is closed on the weekends, you will often be working Saturdays and Sundays. On top of that, your shift will vary by day. If you like routine, this will be tough. In addition, you often won't have two days off in a row, except maybe once a month. Most days I tend to work late, making it tough to meet with friends after work.

    Advice to Management

    Management needs to rethink the pay and benefits structure for employees. The company tends to hire young which is great but it's going to be tough to keep young talent when the opportunity cost is so high. For the amount of money I'm making, it's not worth it to be working weekends and evenings and have an irregular schedule. I like that managers at this company and they are hard working people but I think it's time that they realized that the high turn over rate is happening for a reason. The company isn't in the same period of growth as before and the structures and systems that worked before might not work as well now.


  6. Helpful (2)

    "Make sure you drink the Kool-Aid and learn to play politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in New York, NY
    Former Employee - General Manager in New York, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Equinox Fitness full-time (More than 5 years)

    Pros

    - You will meet wonderful people, both members and staff
    - Complimentary membership
    - You will make money if you over perform
    - Always tons of members with lots and lots of extra money to blow
    - Personal Training is backed by science (easy sell)

    Cons

    - Typical corporate politics
    - Many of the manager's are unhealthy, unfit, and out of shape
    - Low pay depending on the role
    - The culture can attract some pretty low conscious people both on the staff and especially on the member side. As I said above though, the good outweighs the bad, just don't take it personally. Many of the people who work out here are so insecure, it's actually very sad.
    - Clothing in the shop costs more than buying in the stores themselves, i.e.. Lululemon

    Advice to Management

    - Stop firing your best employees
    - Promote your best employees and stop playing favorites... your best employees leave, or want to leave... trust me, they are always looking for something better.
    - Practice what you preach
    - Pay your maintenance and front desk employees more
    - Stop trying so hard, just care more


  7. "Hard work but fun"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Trainer in New York, NY
    Former Employee - Personal Trainer in New York, NY
    Doesn't Recommend
    Positive Outlook

    I worked at Equinox Fitness full-time (More than 3 years)

    Pros

    Always learning, work with inspiring people

    Cons

    Long hours, not consistent pay


  8. "Not the best"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX
    Positive Outlook
    No opinion of CEO

    I worked at Equinox Fitness part-time (More than a year)

    Pros

    You get a free membership and people here are friendly.

    Cons

    You can't work out when gym is busy. M-F 5-8PM. Very disorganized management, but improving. Pay is poor.


  9. "Mreh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Receptionist in New York, NY
    Current Employee - Front Desk Receptionist in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Equinox Fitness part-time (More than a year)

    Pros

    Access to a really nice gym. Meet and work with lots of artists and creatives. Part of a unique culture of people.

    Cons

    Disorganized management. Corporate run. Doesn't care at all about low level employees or even members for that matter. Entirely sales driven.

    Advice to Management

    Needs better communication, more structured policies as well as procedures, and to hire enough people to do the job required.


  10. Helpful (1)

    "Personal trainer- Chicago"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer in Chicago, IL
    Current Employee - Personal Trainer in Chicago, IL
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Equinox Fitness full-time (Less than a year)

    Pros

    Membership, staff, luxiourous gym. Sexy, upbeat, and an excellent space to workout

    Cons

    Low pay, hard to get clients, unrealistic goals, stressful.

    Advice to Management

    Have the new trainers get a fighting chance


  11. Helpful (1)

    "Fantastic learning experience. The company is run by junior level management, minus a few. So it is tough to grow with"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Membership Advisor in New York, NY
    Current Employee - Membership Advisor in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Equinox Fitness full-time (More than 3 years)

    Pros

    Exciting people and experiences
    Networking opportunities are top notch
    Meeting people from the community
    Access to the clubs and expertise

    Cons

    Extremely low base salary
    Commission structure is horrible
    Managers seem to be hired to hold spots
    Getting promoted is extremely hard unless operations

    Advice to Management

    We need to revamp education, training, culture, and pay structure. We aren't retail and we shouldn't be run as such


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