Equinox Reviews
Updated Mar 28, 2023
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Found 2,526 of over 3K reviews
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What are your colleagues talking about?
Top Review Highlights by Sentiment
- "The Director of personal training is also very available and approachable for support." (in 64 reviews)
- "The free membership is a great benefit & its not too stressful/hard of a job to do." (in 56 reviews)
- "The pay is low in comparison to other spas that don't require marketing by the massage therapist." (in 206 reviews)
- "They have poor management and have one employee for 6 children under the age of 9." (in 163 reviews)
- "Be ready to work long hours and be available all hours of the day to get the right amount of clients." (in 108 reviews)
- "If your managers don't even like there job be prepared to be thrown under the bus." (in 65 reviews)
Ratings by Demographics
This rating reflects the overall rating of Equinox and is not affected by filters.
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- Former Employee, more than 1 year★★★★★Featured Review
Pros
Beautiful gym. Awesome kiddos. Great perks.
Cons
Not a con I can think of.
Continue reading - Former Employee★★★★★
Pros
Fun and free membership to great facility
Cons
Bonus not good if you do t hit monthly target
- Former Employee, more than 1 year★★★★★
Went Downhill
Mar 17, 2023 - Front Desk Associate in Scarsdale, NYRecommendCEO ApprovalBusiness OutlookPros
Flexible hours Was good before summer 2022
Cons
i worked at Equinox in Scarsdale for over a year as a FD associate. When I started, Equinox was a great minimum wage job to work at. The last few months, everything changed. New management came in that was disrespectful and abrasive. Clear favoritism was shown by them. For example, a coworker and I quit at the same time. On my last day, no one said bye to me. On my coworker’s last day they brought her a cake wishing the best of luck. Another example, a coworker who has been there for less then a year got promoted, despite the fact she takes months off at a time and smokes w**d in the building. I worked 35 hours a week in the summer, covered shifts all the time in positions that weren’t in my job description. The original managers were always grateful and appreciative making the job worth it. New management is utterly rude to minimum wage employees and members. Further, the new membership advisors create an incredibly uncomfortable environment for females, with their blunt s*xual innuendos and comments. The management and membership advisors created a truly disgusting environment, three employees (myself included) who were there for over a year quit.
Continue reading - Former Employee, more than 3 years★★★★★
General Manager
Mar 17, 2023 - General Manager in Beverly Hills, CARecommendCEO ApprovalBusiness OutlookPros
- Your colleagues and a select few members are going to be the best thing about this role. You will have a new family as you are all going through it together. - Decent pay if you hit your bonus - Free Gym membership
Cons
- All major holidays and most weekends you will work. They require the last 3 days of every month for you to work 12 hours a day as a GM and sales - Leadership team - Essentially non-existent to help you with difficult conversations, they will only stop by and do an audit of your club. Literally wiping fingers for dust, etc. - No job security - I was top GM in the company at the time I was laid off during the pandemic. I was dismissed so that the regional director at the time would have a spot to drop down to as his position is not necessary. - Members are the actual worst and will come after you with everything. I've known GMs to be spit on, cussed at, and received multiple threats. Not at all uncommon.
- Current Employee, less than 1 year★★★★★
They paint a different picture than what it truly is
Feb 24, 2023 - Esthetician in Los Angeles, CARecommendCEO ApprovalBusiness OutlookPros
-Set your own hours -Commission on services -20% automatic gratuity (but if clients aren't happy, they will tell you not to add tip) -Some managers are okay (depends on situation and club) -If you are a hustler, this job is for you: they market it as "this is your business within our business" but it is like pulling teeth trying to get clients from the floor (can vary club to club but so far, I have noticed it's the same across the board) -Free gym membership
Cons
-0 to 3 clients a day unless you have been there for years -"Tools" are given to you but you can't use them to your full potential (ie. print out a sign for you to advertise but you cannot leave the sign under any circumstances and cannot have it out every shift) -Managers know the spa is SLOW and always comment nonchalantly that you're there the day.., pretty uncomfortable. Again, varies by club. -Not having any clients for days kills it
Continue reading - Former Employee, more than 5 years★★★★★
Pros
- The culture of Equinox is what kept me around. I had extremely strong friendships with coworkers, felt respected by managers, and enjoyed having my free time spent at a luxury gym. - The facilities and classes are a huge perk, I became so spoiled with the brand new equipment and luxury locker rooms! - It is a great way to build your business as a new trainer since you aren't responsible for finding random leads. Yes, you have to cold call and nail your equifits (Where you sell yourself to potential training members) but at least you have a lead pipeline -
Cons
-Very tough financially, physically and emotionally to ramp up. If I didn't have my parents house to live in right after I graduated and began working with Equinox, I don't know how I would have made it that first year or so. - Members can be huge brats - They expect you to be there around the clock and do not allow (or at least didn't when I worked there pre-covid) you to train other clients. Also, they give you a hard time about juggling a bartending or non-training job too - Corporate can be very into micromanaging, so if your immediate manager isn't respectful and great like mine was, I can see how they would feel the pressure from higher up and pin it in you
Continue reading - Current Employee★★★★★
Be prepared to hustle
Mar 27, 2023 - Personal Trainer in Culver City, CARecommendCEO ApprovalBusiness OutlookPros
Great Team Your Own Schedule Creative Job
Cons
Training is expensive and its a huge objection Need Equifits from Managers to thrive A huge hustle
Continue reading - Current Employee★★★★★
Pros
Great work environment, great bosses, flexible hours
Cons
None that I can think of
- Former Employee, less than 1 year★★★★★
Good work environment
Mar 27, 2023 - Retail Sales Associate in Los Angeles, CARecommendCEO ApprovalBusiness OutlookPros
Good managers, understanding, relatively easy, if you hit your sales goals you make decent commission
Cons
Hours are sometimes early depending on your shift
- Current Employee, less than 1 year★★★★★
Pros
it’s a nice community very inspiring
Cons
the pay isn’t great. work load share isn’t great
Continue reading
Equinox Reviews FAQs
Equinox has an overall rating of 3.6 out of 5, based on over 2,619 reviews left anonymously by employees. 66% of employees would recommend working at Equinox to a friend and 54% have a positive outlook for the business. This rating has decreased by -3% over the last 12 months.
66% of Equinox employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Equinox 3.0 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Equinox to be workplace, career development, coworkers and the cons to be culture, benefits, management.
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