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Equitrac Reviews

13 reviews

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2.3
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Michael R. Rich
12 Ratings

13 Employee Reviews

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  1. "Extremely positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Equitrac full-time (Less than a year)

    Pros

    Very knowledgable management, exceptional producs and services

    Cons

    none that I can think of


  2. "Senior Field Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Equitrac (More than 10 years)

    Pros

    Great Clients, interesting work, good training

    Cons

    Pulled in too many directions, out sourced all field work

  3. Helpful (1)

    "Equitrac is a good place to work if you like living on the edge"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Plantation, FL
    Former Employee - Account Executive in Plantation, FL
    Disapproves of CEO

    Pros

    Equitrac has some great solutions to offer, especially on the print management side of the business.

    Cons

    Customer support is lacking and there is always a feeling of uncertainty as to what direction your career is heading. There are layoffs on an annual basis which is not good for morale. This organization is very unstable and you just don't know if you will have a job tomorrow.

    Advice to Management

    Senior Management needs to stop hiring their cronies and hire the right people for the job


  4. Helpful (6)

    "The 800 pound gorilla is bleeding and a band-aid won't help"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Light Bulb Changer in Plantation, FL
    Current Employee - Light Bulb Changer in Plantation, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Some of my co-workers are great to work with. However, as with every company there are the back stabbers.

    Cons

    Ever since Cornerstone Equity bought the company and placed Mike Rich in charge, the company is being run into the ground. Too many loyal clients no longer have confidence in the company and have gone to the competition. Morale with the rank and file is at an all time low. Rumors has it that the company is up for sale. Too much turnover with the sales staff.

    Advice to Management

    Quit churning the sales staff. It takes time to build trust with potential clients-especially in a tight economy. The majority of the grunt workers could not care less about whether the managers make their bonuses- why should they? The grunts do not get a bonus! It may be time to change managers from accounting to installations to service to sales.


  5. Helpful (4)

    ""Myopic Vision" would an insult to myopia."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Miami, FL
    Current Employee - Manager in Miami, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Some of the people are quite fun to work with. When focused on clear goals and objectives the teams can and did accomplish good things.

    Cons

    Extreme quarter to quarter focus on profitability at the expense of sustainability. There didn't seem to be a plan for the business that went beyond tracking sales and then adusting expenses (usually down) to yield the appropriate margin. Product planning was inconsistently applied and tended to defensive.”

    Advice to Management

    Take a longer term view of the business and be willing to invest and divest. Equitrac's is a classic case of competing market positions - one that is dominant but waning in a stagnant market and another that is small but with large upside potential. There seems to be a reluctance to accept the inevitable - "maybe, just maybe, if we are seen as the best supplier of gold-plated buggy whips...."”


  6. "Field Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great London location, All travel paid for which included travel to the office by train and also mileage when own car was used. Private Healthcare, company pension scheme.

    Cons

    Management overseas. Vacation was never extended past 25 days no matter how long you were employed.

    Advice to Management

    Set up a compensation plan for all non sales related staff and extend vacation days.


  7. "Worked with some good people but company focus on quarterly results doomed it to fail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical in Waterloo, ON (Canada)
    Current Employee - Technical in Waterloo, ON (Canada)
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Equitrac full-time (More than 3 years)

    Pros

    A lot of smart people in technical positions but a lot of people whose bonuses depended on quarterly profits in decision-making positions.

    Cons

    Short term gain dominated all aspects of product planning, development, marketing, and support. It will be interesting to see if Nuance can turn this around.

    Advice to Management

    Get your bios off the web site ego pages. Nobody cares except you. Oh, wait, Nuance took them down.

  8. Helpful (2)

    "Stay away."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Some good people. Some good client experiences.

    Cons

    No respect. No honesty. No money.

    Advice to Management

    Take better care of workers.


  9. Helpful (2)

    "Demoralizing Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Long Time Employee
    Current Employee - Long Time Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Support between most coworker is still good. Yet, this may more due to the bond of working together in the face of adversity, as opposed to any policy. Most jobs in the USA are virtual office - working from home.

    Cons

    Salary stagnation, atrophied benefits, quarterly layoffs and spiraling administrative duties. End of fiscal quarter and fiscal year too often turn into a frenzy of activity in search of last minute revenue.

    Advice to Management

    Try to break free of the servitude to EBITA and invest more into the business. Your people are the company. The revolving door employee environment eliminates experienced staff and can hurt credibility with your customers.


  10. Helpful (3)

    "Management is only concerned with themselves - no respect for their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Related Position
    Former Employee - Sales Related Position
    Doesn't Recommend
    Disapproves of CEO

    Pros

    If you have low self-esteem, you 'll do well with the abuse Equitrac Management can offer. They survive dispite themselves. I think their profits would soar if they elimenated Management and had rotating team leaders instead.

    Cons

    The management is the problem - from the top down. Also, No Management accountabiliy. They like to use employees as "skapegoats".

    Advice to Management

    Go to Barnes & Noble and buy a book on "Management for Dummies". Also "The Customer Driven Company".


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