Equity LifeStyle Properties Reviews | Glassdoor

Equity LifeStyle Properties Reviews

Updated December 4, 2017
181 reviews

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3.7
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Equity LifeStyle Properties President and CEO Marguerite Nader
Marguerite Nader
95 Ratings

181 Employee Reviews

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Pros
  • Great people and enjoyable working environment (in 9 reviews)

  • It's challenging and rewarding work (in 4 reviews)

Cons
  • Upper management has no sense of how to hold on to good staff (in 18 reviews)

  • low pay, local management issues (in 15 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Great people, rewarding job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity LifeStyle Properties full-time (More than 3 years)

    Pros

    Leadership at all levels encourages us to do the right thing
    Good emphasis on customer service, responsive to reviews/feedback
    Fair pay
    Not the most progressive/creative culture, but still supportive and fun
    I feel like corporate / senior management is genuinely interested and committed

    Cons

    Some old properties (campgrounds) that need a lot of work. This can be frustrating for the staff but is also job security :)

    Advice to Management

    Stay on your path, you're taking us in the right direction

    Equity LifeStyle Properties Response

    Oct 27, 2017

    Thank you so much for taking time to write this review! It's always wonderful to hear that you are having a rewarding experience and career at els. That is main goal for all of our employees! We... More


  2. Helpful (1)

    "Awesome company- And extremely Successful REIT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Zephyrhills, FL
    Current Employee - General Manager in Zephyrhills, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity LifeStyle Properties full-time (More than 3 years)

    Pros

    Ability to manage freely as long as you are performing well. Successes are measured by performance goals either financially or project driven. Great corporate office in Chicago to assist when necessary. Overall friendly and great atmosphere. Great ESPP which has performed extremely well since IPO.

    Cons

    The health care coverage is weak. Limited positions at higher levels and lots of hiring from outside the company, so sometimes people struggle to grow.

    Advice to Management

    Get better health care coverage at a better cost to employees and their families. Hire from within to fill larger roles. You have great talent underneath your nose.

    Equity LifeStyle Properties Response

    Dec 11, 2017

    Thank you for taking the time to review els! We work really hard to provide an atmosphere that is supportive and collaborative and we are glad you feel that exact way. We especially want to ensure... More

  3. "Customer Service Rep"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Benefits for traveling and camping

    Cons

    low pay, local management issues

    Equity LifeStyle Properties Response

    Dec 11, 2017

    We truly appreciate taking time out of your day to review us. If you have anything further you would like to add, please email us at human_resources@equitylifestyle.com. Thank you


  4. Helpful (2)

    "Good Solid Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity LifeStyle Properties full-time (More than 8 years)

    Pros

    Large public company with lots of capital at their disposal. Consistently performs well. Great Leaders

    Cons

    Slow to get things done or to make a decision. "Too many chiefs" Pay is a little low compared to the competition

    Advice to Management

    Learn to make a decision and do not make it difficult. Keep up the great work.

    Equity LifeStyle Properties Response

    Nov 10, 2017

    Thank you so much for writing this review. We appreciate your feedback! We also think our leadership team is top notch, which is just one of the many reasons we consistently perform so well. It also... More


  5. Helpful (2)

    "..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity LifeStyle Properties full-time (Less than a year)

    Pros

    -Good core values that the organization strives to live out each day
    -Tons of autonomy, support and encouragement from leadership to be successful in your role
    -Welcoming culture and good believe on providing the ultimate customer experience
    -Competitive pay/benefits

    Cons

    -Slow process at times to see projects to finish
    -More travel than originally anticipated

    Equity LifeStyle Properties Response

    Nov 17, 2017

    We truly appreciate you taking the time to review the company. It is great to see that you believe the work environment is supportive. One our core values is Enthusiasm which encourages a Welcoming... More


  6. Helpful (2)

    "Fun Company to Work For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recreation Director in Cottonwood, AZ
    Current Employee - Recreation Director in Cottonwood, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity LifeStyle Properties part-time (More than a year)

    Pros

    Awesome work environment, creative job that utilizes my media skills, great flexibility, coworkers, and clients!

    Cons

    Minimum wage, career growth may be limited.

    Advice to Management

    Keep up the great work listening to property managers!

    Equity LifeStyle Properties Response

    Nov 10, 2017

    Hello and thank you to you over there in AZ! We appreciate your feedback and time you took to review. We are so happy to hear that you are happy in your work environment and feel you are able to use... More


  7. Helpful (2)

    "Office Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in South Hampton, NH
    Current Employee - Administrative Assistant in South Hampton, NH
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Equity LifeStyle Properties full-time (More than 3 years)

    Pros

    I love camping and enjoy working and staying at the Encore Resort

    Cons

    Do not have anything negative to say.

    Advice to Management

    Nothing to say

    Equity LifeStyle Properties Response

    Oct 6, 2017

    Thank you for your review! We appreciate you taking the time to let us know your thoughts on your career at els. Congratulations on 3 years! That is an incredible milestone. We hope you have many... More

  8. Helpful (1)

    "Ranger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ranger
    Former Employee - Ranger
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Equity LifeStyle Properties part-time (Less than a year)

    Pros

    Great Employee Benfits within park system

    Cons

    Lack of Corporate ability to fix issues

    Equity LifeStyle Properties Response

    Oct 20, 2017

    We truly appreciate you taking the time to write a review! We really apologize if you had issues with Corporate during your time at els. A great work environment is what we strive for as a company... More


  9. Helpful (1)

    "It was ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Transfer Agent in Gautier, MS
    Former Employee - Transfer Agent in Gautier, MS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Equity LifeStyle Properties full-time (Less than a year)

    Pros

    Great coworkers, and fun activities

    Cons

    odd hours and not good for work life balance

    Advice to Management

    It was fun working there, but, there is always a but isn't there, the schedule there is odd. When you start off you are placed in either Member Services, Collections, or Reservations. No matter where you start off in you are scheduled to work from 10:30am-7pm no exceptions. After you have been there for some time you are able to move to different departments but your schedule may not change. I understand that working in the call center the hours will be odd, but it doesn't make for good work life balance. It does help however that they close on major holidays and have parties for Halloween, Thanksgiving, and Christmas.

    Equity LifeStyle Properties Response

    Oct 20, 2017

    We appreciate you taking the time to write a review. It always helpful for us to get information on both culture and your candidate experience as it provides us with ways we can improve. We are sorry... More


  10. Helpful (1)

    "Communists mind set/ Illegal practices"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office
    Former Employee - Office
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Equity LifeStyle Properties full-time (More than 3 years)

    Pros

    A few good guests, the rest is all down hill. Benefits are awful unless your a corporate employee. Get treated like a second class citizen.

    Cons

    Everything. Corporate management. Angry guests. Snakes for employees. Shady backstabbing methods. Regional management in the south Easter zone is a joke! I feel cheated and lied to by the way I was done by this company. You can give them everything you have and do your job perfectly with out a flaw and they will still screw you over. I have witnessed many times regional management require employees to not let guest know information that is critical to some of our guests way of living. They pick and choose who they want to do favors for. They tell one guest this date is the deadline then when the money isn't rolling in they tell others they can have more time. How is that fair to all the people who met the deadline and were threatened to be kicked out if they didn't. Regional management tells property employees that they are not allowed lunch breaks when the CEO is on a site visit. Property employees cannot get any enjoyment out of the parks they tell you cannot speak to the guest after hours you cannot participate in events in the park after hours and you cannot spend time with your own family that is camping In The park either. I witnessed south eastern regional management tell 2 other employees that they could not spend time in the park with their family members that was camping on their own membership. Also seen the same man fire 2 employees for a wreck that happened because of the poor condition of the roads in the park. I believe they got rid of those employees to cover themselves in case of a lawsuit. This company could be buried in the sand with law suits.

    Advice to Management

    Burn it down and start over

    Equity LifeStyle Properties Response

    Nov 10, 2017 – Director, Talent Acquisition

    Thank you for your feedback. We are committed to providing a positive work environment to all our employees and are working hard to ensure everyone has the opportunity to grow and develop. If you... More


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