Equity LifeStyle Properties Reviews | Glassdoor

Equity LifeStyle Properties Reviews

Updated December 4, 2017
181 reviews

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181 Employee Reviews

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Pros
  • Great people and enjoyable working environment (in 9 reviews)

  • It's challenging and rewarding work (in 4 reviews)

Cons
  • Upper management has no sense of how to hold on to good staff (in 18 reviews)

  • low pay, local management issues (in 15 reviews)

More Pros and Cons

  1. Helpful (2)

    "RV Parks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Baltimore, MD
    Current Employee - Manager in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity LifeStyle Properties full-time (More than a year)

    Pros

    Some autonomy, but very specific guidelines and reporting requirements.

    Cons

    Large firm that often takes time to make major decisions through multiple levels of approval. Employees (manager's) are tasked with many many duties and clerical tasks that can hinder physical hands on of the customer.

    Advice to Management

    Pay rank and file what they are worth in the geographic area of hire.

    Equity LifeStyle Properties Response

    Aug 22, 2017

    We appreciate you taking time to write this review as all feedback helps us figure out what we need to work on now and in the future. We are constantly looking our salary ranges, benefits and... More


  2. Helpful (7)

    "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Gautier, MS
    Former Employee - Customer Service Representative in Gautier, MS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Equity LifeStyle Properties full-time (More than 5 years)

    Pros

    Free meals during the holidays and employee meetings

    Cons

    Health insurance is expensive. Corrupt company. Management lies.

    Advice to Management

    Stop lying to your customers and your employees.

    Equity LifeStyle Properties Response

    Aug 22, 2017

    As a company, we are always looking for feedback on how we can improve our culture, as well as our practices. We are truly sorry that you felt lied to, as we want our company to have an open door... More

  3. Helpful (5)

    "Solid company with opportunity to be even better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Employee in Chicago, IL
    Current Employee - Corporate Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity LifeStyle Properties full-time (More than 3 years)

    Pros

    Great people and enjoyable working environment. A company that appreciates innovative ideas and willing to make changes for the business. Can be fast-paced but manageable. Great location and easy access for all type of commuters.

    Cons

    Many processes and procedures can be better streamlined by removing extra or redundant steps. More opportunity for diversity in senior leadership.

    Advice to Management

    Continue to make the right changes that also positively impact the people.

    Equity LifeStyle Properties Response

    Aug 22, 2017

    We appreciate you taking the time to review us! It is great to hear that you feel we are accomplishing our goals of striving to be a collaborative and innovative workplace and ensuring that all of... More


  4. Helpful (5)

    "Excellent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Manager in Orlando, FL
    Current Employee - Call Center Manager in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity LifeStyle Properties full-time (More than 10 years)

    Pros

    Company Offers many opportunities to advance. Competitive Salary Learning and Development department offers continuous training and support

    Cons

    do not have anything derogatory to report

    Equity LifeStyle Properties Response

    Aug 22, 2017

    We will ensure to share your feedback with the L&D team! They are always working hard to provide support and training opportunities to our employees on a constant basis. It's great to hear that you... More


  5. Helpful (2)

    "Don't work here !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Equity LifeStyle Properties full-time

    Pros

    The people in the community I worked at were amazing .

    Cons

    The company did not treat the residents right in my opinion.

    Advice to Management

    Care about people more , less about the millions of dollars you are making.

    Equity LifeStyle Properties Response

    Aug 22, 2017

    We really apologize to you for not feeling like we care about our customers, as customers are the most important aspect of our business. We are always looking for feedback on ways to improve our... More


  6. Helpful (1)

    "Marketing Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity LifeStyle Properties full-time (More than 5 years)

    Pros

    The company culture and talented people working for ELS make it a great place to work. They company really fosters innovation, forward-thinking and autonomy. They encourage testing new ways to drive business, which is different then most companies who feel if it is not broken then it does not need to be fixed. There is a lot of opportunity for those that want to work hard and move up.

    Cons

    Managing a lot of personalities!

    Equity LifeStyle Properties Response

    Aug 22, 2017

    It is wonderful to hear that you enjoy working for els! We always hope to provide a collaborative and innovative environment for all of our employees to be able to learn and grow in their career and... More


  7. Helpful (1)

    "Unique company to work for in a diverse, fun, and growing industry!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity LifeStyle Properties full-time

    Pros

    Whether you work in the corporate or regional offices, communities, or campgrounds, the people are the best part about this company. Also, there are so many different career paths the company offers. Every day presents a new set of challenges and no day is the same. It is a truly fun, unique and exciting industry to be in. Outdoor hospitality and MH communities will continue to grow in popularity and profitability for years to come.

    Cons

    The company's culture is fast moving and some departments wear many hats, so be ready to be super busy and take on a heavier workload than other companies. This doesn't apply to all departments and positions though.

    Advice to Management

    Management is going in the right direction in every aspect of the company. Keep doing what you are doing!

    Equity LifeStyle Properties Response

    Aug 22, 2017

    We wholeheartedly agree that our people make the company! We are so glad to hear that you have had such a great experience working at els. We are always striving to provide a working environment and... More

  8. Helpful (5)

    "Hospitality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Key West, FL
    Current Employee - Anonymous Employee in Key West, FL
    Recommends
    Neutral Outlook

    I have been working at Equity LifeStyle Properties full-time (More than a year)

    Pros

    This is an up and coming company.

    Cons

    a lot of rules sometimes takes a long time to get new ideas implemented.

    Advice to Management

    Put a little more trust in the management ability to direct the everyday operations of the resorts to make more decisions.

    Equity LifeStyle Properties Response

    Aug 22, 2017

    We really appreciate the advice and feedback you have provided! There are always procedures we can improve and it is helpful to know your thoughts and concerns. We will ensure to bring this to the... More


  9. Helpful (4)

    "Outstanding & Engaged Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager in Tampa, FL
    Current Employee - Regional Manager in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity LifeStyle Properties full-time

    Pros

    I have had the privilege of working for some outstanding leaders and companies over the years. I can say without hesitation that this company has been the most rewarding and has the most engaged, intelligent and compassionate Leaders I've ever worked with. ELS offers a competitive benefits package, training programs and most importantly a respectful, challenging, engaging and fun environment to work in.

    Cons

    Because we are such a large organization, it would be nice to be able to meet some of our partners who work in our Corporate Chicago office. They are always available by phone, but it would be great to put a face to name. Otherwise, I cannot think of any cons.

    Advice to Management

    Keep doing what you're doing! You are creating a culture which includes engaged & happy Associates.

    Equity LifeStyle Properties Response

    Aug 30, 2017

    We are so happy to hear that you have had such a great experience working here at els! We hope that you continue to feel challenged and supported here. We do agree that we wish we could work side by... More


  10. Helpful (5)

    "Sales Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Gilbert, AZ
    Current Employee - Anonymous Employee in Gilbert, AZ

    I have been working at Equity LifeStyle Properties full-time (More than 10 years)

    Pros

    I love what I do. Micro-management is at a minimum. You have the ability to think and act somewhat freely. Once you've proven you're able to work unsupervised, your opportunities are open.

    Cons

    Support to staff has somewhat gone to the wayside. There is a strong sense of service but nothing backing it up. The incentives are gone. No carrot to chase plus unreasonable expectations in the off chance a random bonus could be had. Random cuts to pay. No one for some staff to go to for advice on how to handle inner-management issues. Certain employees get a pat on the back when it's the core employees making it happen. The data systems are out dated.

    Advice to Management

    Treat the low totem poll employees (some have been with the company as long, if not longer) with the same respect as the higher ones. Update the paperwork systems. If you have to crunch numbers and reduce pay, take from non-performance, not true proven performers. This only creates animosity.

    Equity LifeStyle Properties Response

    Aug 30, 2017

    Thank you for taking time out of your day to review the company as we truly appreciate hearing any feedback that will improve our culture and systems. We will ensure to bring your feedback to our... More


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