Equity Residential Reviews | Glassdoor

Equity Residential Reviews

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Found 520 reviews

4.5
StarStarStarStarStar
Rating TrendsRating Trends
92%
Recommend to a Friend
100%
Approve of CEO
Equity Residential CEO Mark Parrell
Mark Parrell
4 Ratings
Pros
Cons
  • "Work/life balance can be difficult especially in the busy season(in 24 reviews)

  • "Lastly, the things upper management makes you do to residents can be crazy at times(in 37 reviews)

More Pros and Cons
  1. Featured Review

    Helpful (10)

    Make the change, it'll be worth it...

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity Residential full-time for more than 6 years

    Pros

    A friendly professional environment of competitive, determined, hardworking people. Some of the most inspiring senior leadership I've ever had the chance to work for. This team takes care of their own, makes a point to get to know every one on site, and will take the time to teach, develop, and groom their successors. Most importantly, managers actually get a say in their decision making, and the senior leadership team...

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    Cons

    With such a widespread area of communities, your personal preferences of geographic location could keep you from great promotion opportunities.

    Equity Residential Response

    September 28, 2018Operations Specialist

    Wow – what a powerful endorsement of all that we strive to offer in terms of a supportive, enriching, collaborative, and empowering work environment. We’re thrilled to hear that you have had such a great experience with us and that you feel heard, valued, appropriately challenged, ...

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  2. Best Career Choice I've Ever Made

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity Residential full-time for more than 4 years

    Pros

    Holidays and Weekends off. Great Salary. Incredible Team of People to work with. Values Council. 10 Ways to Be a Winner.

    Cons

    Residents can be a little testy. But that's the Business :)

    Advice to Management

    Keep doing what your doing.

  3. Service Manager

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Equity Residential full-time for more than 9 years

    Pros

    Great company to work for, you must work hard, but you’re rewarded well.

    Cons

    You must work hard, sometimes it feels like you don’t have time to “enjoy the ride“.

    Advice to Management

    Keep up the good work, it seems that the changes you make for the employees always improves our place of employment.

  4. Great Housing Benefits

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Leasing Consultant in San Jose, CA
    Recommends
    Positive Outlook

    I have been working at Equity Residential full-time for more than 4 years

    Pros

    Largest pro is the housing discount policy 40-50% depending on position and when you started. Good vacation time. Good about keeping tech up to date.

    Cons

    Everything goes up through a large chain of command. Employee empowerment very low. If you are more creative and like to have control of how to run your property this company is rigid.

    Advice to Management

    Allow properties to have more input and decision making power. National contracts on certain vendors cause more harm than help.

    Equity Residential Response

    February 4, 2019Operations Specialist

    Hello, and thank you for taking the time to share your balanced feedback. We are so glad to hear that you enjoy our benefits and technology, and especially that you are able to take advantage of our housing discount - a great industry perk! We also appreciate your constructive feedback ...

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  5. Great place to work

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at Equity Residential full-time

      Pros

      Good hours, locations, housing discont

      Cons

      Raises are a little shy.

      Equity Residential Response

      February 4, 2019Operations Specialist

      Thank you for taking the time to share your thoughts! We are committed to continually evaluating our total compensation offerings, and we really appreciate you sharing your feedback.

    • Helpful (1)

      Best Job I've ever had!

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Leasing Consultant in Petaluma, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Equity Residential full-time for more than 6 years

      Pros

      Inclusivity. Always encouraged and valued employees' opinions and inputs.

      Cons

      Not here in Houston, TX

      Advice to Management

      Please do not change the culture. You've always done an incredible job of retaining your employees.

      Equity Residential Response

      February 4, 2019Operations Specialist

      Hello, and thank you for the wonderful endorsement of our inclusive, collaborative culture! We are so glad to hear that you think fondly of your time with us, and are sorry that it came to an end. We hope you will keep us in mind if you ever find yourself in an Equity market again, ...

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    • Leasing consultant

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Leasing Consultant in Los Angeles, CA
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Equity Residential full-time for more than 6 years

      Pros

      I truly admire the culture of equity. They offer competitive pay and benefits are great!

      Cons

      - CM’s do whatever they want. My current CM takes a 4 hour lunch every single day without fail (12-4) and when he returns, he locks himself in his office for the remainder of the day and works on his college class work. Doesn’t answer phones, doesn’t speak to resident or return their requested call backs. Doesn’t make himself present and our resident always make it a point to comment how the CM is never around or locked...

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      Advice to Management

      Watch your community managers. A manager sets the tone of a work place and can easily drive out great employees.

      Equity Residential Response

      February 5, 2019Operations Specialist

      Thank you for taking the time to share your feedback. While we are glad to hear that you admire our culture, we are sorry to hear about your concerns. The environment you described is not consistent with our expectations of our leaders, and we would like the opportunity to discuss ...

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    • Helpful (1)

      A Company with Character, Values, and the BEST People

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Equity Residential full-time for more than 20 years

      Pros

      Equity is a company with excellent leadership, impressive succession planning, great benefits, phenomenal training, and core values we can all be proud to share. Employees are all given opportunities to stretch beyond their roles through avenues such as becoming a new employee coach, serving on the Values Council, or participating in special pilots and cross-functional project teams. But when it comes down to it, the...

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      Cons

      As other reviewers have said, some of the things that make Equity so successful are the same things that can also cause frustration. As a publicly traded company, the reality is that all decisions have to be made with an eye on the bottom line, as they are bound to face scrutiny from the board and shareholders. That means we have to go through checks and balances with (at times lengthy) approval processes, that we run...

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      Advice to Management

      Keep listening to your employees. There are many common themes shared here in the reviews, even the positive ones from highly engaged employees, about what they need more of. Even when there are valid business reasons for decisions, there is still always an opportunity to better communicate those reasons to employees. Bridge the gap between corporate and field by making sure the two groups hear the same messages and have...

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    • Helpful (1)

      fine place to work to learn property management

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Leasing Consultant in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Equity Residential for more than 2 years

      Pros

      diverse culture, challenging, room for growth

      Cons

      working with residents can be more challenging than expected

      Advice to Management

      the management team is fun to work with and challenges you to work and grow

    • Great place to be

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Service Tech in Seattle, WA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Equity Residential full-time for more than 4 years

      Pros

      Lots to learn and willing to teach

      Cons

      Number system can be a pain especially on certain things you have no control over

      Advice to Management

      Take care of those who have been with company for awhile they know how to do what they do

    Found 520 reviews