Equity Residential Reviews | Glassdoor

Equity Residential Reviews

Updated February 23, 2017
345 reviews

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3.9
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Equity Residential President, CEO, and Trustee David J. Neithercut
David J. Neithercut
213 Ratings

345 Employee Reviews

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Pros
  • Have taken recent steps to ensure more of a work life balance (in 15 reviews)

  • Great Benefits, 401K match after a year, team mentality, morally fit, helpful upper management & customer service oriented (in 28 reviews)

Cons
  • There can often be more work than can be accomplished in a day but that is the challenge in any job to maintain work/life balance (in 16 reviews)

  • Most of upper management does not have an open door policy (in 31 reviews)

More Pros and Cons

  1. Featured Review

    "A company with heart"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Multi Site Community Manager in Seattle, WA
    Current Employee - Multi Site Community Manager in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity Residential full-time (More than a year)

    Pros

    I have worked for a lot of property management companies. 2 years ago when I began looking for a new company, I set my priorities towards finding a company that I could stay with long term, a company that exuded integrity and genuinely put people first.
    My experience afforded me some great offers for managing some new and competitive communities. What drew me to Equity is that they were not willing to give me one of their lease up communities. They genuinely believe in developing their employees and giving them opportunities and grow in their role. While this made me feel like I needed to take a step back, it definitely felt like a company that would give me opportunities in the future and help me grow my career as well.
    The culture at Equity is very 'people' oriented. The focus on our customers and staff typically comes before the bottom line. Making people happy will bring you the profits you seek and I feel a lot better about what I contribute on a daily bases knowing I have the right kind of support from upper management and senior leadership.
    There is definitely a sense of pride in this community and I also get the sense that retention of our employees AND residents is much higher than our competitors as well.
    If you are considering a career in property management, I highly recommend you give Equity a try.

    Cons

    I sincerely feel that Equity Residential is equipped to handle any issue and is great at communication to avoid major cons.

    Advice to Management

    Keep it up.

    Equity Residential Response

    Feb 20, 2017 – Operations Specialist

    Wow - we are blown away by your insight, your uplifting perspective, and with the way you have connected with the culture here at Equity. We couldn’t have said it better ourselves! Running any ... More


  2. "Good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Manager in Washington, DC
    Current Employee - Community Manager in Washington, DC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Equity Residential full-time (More than 10 years)

    Pros

    Relaxed atmosphere -you are rewarded for hard work. Paid time off and benefits are good. Healthcare could be better though.

    Cons

    So If you are looking to move up to a higher level position -it can be challenging to do so.


  3. "work with the best people in the industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Redmond, WA
    Current Employee - Service Manager in Redmond, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Equity Residential full-time (More than 8 years)

    Pros

    Great support from peers and colleagues

    Good benefits and options for money management
    Lots of locations around the country and the ability to promote within
    Competitive pay
    Bonus potential
    Leadership often listens to employee concerns and adjusts

    Cons

    Intrusive health insurance that requires you to compete for unfairly administered points.
    Survey based bonus percentage
    Still not quite caught up with technology

    Advice to Management

    continue finding ways to adjust surveys to target the team's hard work vs allowing the surveys to discourage the team when the rating isnt related to anything they have control over
    water and community entertainment in the clubhouses


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  5. "terrific company culture and fun people!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity Residential full-time (More than a year)

    Pros

    great people, great training, great product, great job!

    Cons

    no housing options in area where I work, so no housing discount available.

    Equity Residential Response

    Feb 20, 2017 – Operations Specialist

    Hello, and thank you for your great review! We are so happy to hear that you are enjoying what we think are the two best things about this company: the culture and the people. As you noted, we no ... More


  6. "I miss Equity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Equity Residential full-time

    Pros

    I really miss working for Equity . They were a wonderful company . The upper management was great , good benefits .

    Cons

    Sold properties in Denver metro area

    Advice to Management

    None

    Equity Residential Response

    Feb 20, 2017 – Operations Specialist

    We miss you too! Saying goodbye to talented, loyal employees is always the most difficult part of any portfolio sale, and we are sorry that our time together had to end when we exited the Denver ... More


  7. "Culture Is Fantastic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity Residential full-time

    Pros

    Great Benefits, 401K match after a year, team mentality, morally fit, helpful upper management & customer service oriented.

    Cons

    Peninsula expensive. Discount to living on site reduced.

    Equity Residential Response

    Feb 8, 2017 – Operations Specialist

    To borrow from your headline - thanks for the fantastic review! We are so happy to hear that you identify with our core values and that you’re enjoying your time here with the help of supportive ... More


  8. "Community Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity Residential full-time

    Pros

    A lot of support and great company culture. All Corporate personnel are approachable and down to earth.

    Cons

    Short staff on property and their google email is overwhelming

    Advice to Management

    Hire more people

    Equity Residential Response

    Feb 8, 2017 – Operations Specialist

    Hi there! Thanks so much for your kind words; it’s music to our ears that you feel supported by both field and corporate colleagues. We hear you on the staffing/workload challenges, and we are ... More


  9. "Pretty good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Dayton, OH
    Former Employee - Recruiter in Dayton, OH

    I worked at Equity Residential full-time (More than 3 years)

    Pros

    The properties were getting ready to sell and it was very unsettling. However, it appeared that the new owners would keep most staff at most properties. Enjoyed all the residents.

    Cons

    Not very good pay and very little room for advancement.

    Equity Residential Response

    Feb 8, 2017 – Operations Specialist

    Hello, and thank you for taking the time to share your past experience. As you noted, we sold out of the Ohio market about 10 years ago, and we recognize that a property or portfolio sale is a very ... More


  10. "Don't lease "too many" apartments"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leasing Consultant
    Current Employee - Leasing Consultant
    Recommends
    Approves of CEO

    I have been working at Equity Residential full-time (More than 3 years)

    Pros

    Financial gian and quick career advancement. Reduced rental cost for employees.

    Cons

    Don't lease too many apartments. They will withdraw your earnings and use it to pay out those who underachieved (to "even out the numbers"). Work hard, but not too hard, you'll practically put money in the pockets of others, who didn't work for it.

    Advice to Management

    Equity should be more equitable to their top sales performers instead of penalizing them by withdrawing renewal commissions to even out the number of leases per head. Are we making money for ourselves or others in this business?

    Equity Residential Response

    Feb 8, 2017 – Operations Specialist

    Hello, and thank you for taking the time to review your experience. While we are pleased to read that you enjoy certain aspects of your employment here, we are troubled by your statements regarding ... More


  11. "Love working for Equity Residential."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Service Director
    Current Employee - General Service Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity Residential full-time (More than 10 years)

    Pros

    Equity is a great company to work for. They offer good training and they like to promote within. They offer great training for the office and service staff members.

    Cons

    Recognize and congratulate folks for a job well done frequently. I have nothing else negative to say about Equity. Great company!

    Advice to Management

    Promote the 10 ways on a monthly basis.

    Equity Residential Response

    Jan 25, 2017 – Operations Specialist

    Many, many thanks for your 10 years of service, and for your fabulous review! We’re delighted that you love working at Equity Residential, and that you cited so many of the things we pride ourselves ... More



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