Equity Residential Reviews | Glassdoor

Equity Residential Reviews

Updated August 25, 2017
56 reviews

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1.0
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Equity Residential President, CEO, and Trustee David J. Neithercut
David J. Neithercut
41 Ratings

56 Employee Reviews

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Pros
Cons
  • Most of upper management does not have an open door policy (in 33 reviews)

  • no work life balance as you have to work almost every weekend (in 15 reviews)

More Pros and Cons

  1. Helpful (4)

    "Leasing Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leasing Consultant in San Francisco, CA
    Current Employee - Leasing Consultant in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Equity Residential full-time (More than a year)

    Pros

    The rent discount is amazing! The best out there! The people are very friendly to work with and the properties are nice.

    Cons

    This company will take advantage of you and promise you high commissions that you will only get 2-3 months out of the year. The rest of the year you will struggle financially unless you get a second job. So if you are willing to do Postmates or Lyft on the side you can afford the rest of the year.

    Advice to Management

    Don't just listen to your team and tell them what they want to hear, but actually make a plan of action and make it happen. Most employees feel this way and are too scared to say anything. So instead of confronting the issue most are just finding other jobs and leaving the company.

    Equity Residential Response

    Sep 7, 2017 – Operations Specialist

    We truly appreciate the time you took to share your thoughts, and we are always open to feedback. We are encouraged by your enthusiasm for the things you love about Equity, and want to know more... More


  2. Helpful (2)

    "Not a good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    No opinion of CEO

    I worked at Equity Residential full-time

    Pros

    I enjoyed my time when I realized I was one of the "favorites"

    Cons

    HEAVY favoritism by upper management. They promote and move people around who they like on a personal level and don't actually value anyone's work skill set. I was denied even interviewing for a position while I saw other people less qualified than myself move up/around. This also happened to other colleagues. The turnover rate is very high (at least in NYC). Certain managers are way too close to their employees which becomes obvious and makes the work environment uncomfortable when you are not one of those favorites.

    Advice to Management

    Watch your managers more closely and actually LISTEN to the employees who are the ones doing the actual work.

    Equity Residential Response

    Sep 7, 2017 – Operations Specialist

    We regret that your experience was a disappointing one and are appreciative of your feedback. We would welcome the chance to speak with you to find out more surrounding your specific concerns, and... More

  3. "Too much work for too little pay"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equity Residential full-time

    Pros

    Good benefits and ability to transfer across properties

    Cons

    No training whatsoever aside from tutorial videos that do not prepare you for real interactions

    Equity Residential Response

    Sep 18, 2017 – Operations Specialist

    Thank you for sharing your experience, although we regret that our compensation and training did not meet your expectations. Our Organization and Talent Development department is working on several... More


  4. "Community Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Manager in New York, NY
    Current Employee - Community Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Equity Residential full-time (More than a year)

    Pros

    The pay is decent...and that's even debatable.

    Cons

    This company is cheap, robotic and micromanaged. Managers can make the smallest decisions without it being approved by upper management. if you're a favorite of upper management.. you will get promoted even if you don't deserve it. i watched good, talented people leave because they were not getting promoted after years of hard work. The fakeness of the corporate culture is also striking.

    Advice to Management

    There's a reason for such high turnover. You need to make a change - at least in the NY region.

    Equity Residential Response

    Apr 21, 2017 – Operations Specialist

    Thank you for sharing your thoughts. While we know we will always have areas of opportunity as a company, we do believe that we have a leadership team who cares about their employees’ successes and... More


  5. "Joining this company was the biggest regret of my career."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Community Manager in New York, NY
    Former Employee - Community Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Equity Residential full-time (More than a year)

    Pros

    For the big names in the industry, EQR pays well to those who come with experience. They are also very transparent with their pay and how much room you have to grow your salary. Good resume and salary booster if you don't care about sticking around for too long.

    Cons

    The culture of this company is poor. Morale of employees is very low as many feel spread too thin, burnt out, and not cared about. At times it was almost toxic how negative everybody was. The rate of employee turnover is insane! I saw other reviews describing the company as the "walmart of property management". Couldn't agree more - this company is cheap, cheap, cheap. They will cut everything they possibly can from the budget and scrutinize every dollar spent without any concern to the impact on the revenue these poor decisions can have. If you are lucky, capital projects will eventually get approved but they will drag their feet forever to get them done. I couldn't believe some of the safety hazards at my property! Support from facilities leadership is a joke. The corporate culture seemed more like some words on a poster than anything anyone actually tried to live by. Messages from Senior Leadership came across as robotic and ingenuine. They try to implement a one size fits all approach to their management style and on-site employees are not empowered to make any decisions on their own, micromanagement is an understatement.

    Advice to Management

    They aren't open to actual change, they've heard it over and over from so many so there's no sense in bothering.

    Equity Residential Response

    Apr 10, 2017 – Operations Specialist

    While we disagree with your characterization of our overall culture, management style, and business practices, we are very sorry to hear that you feel this way and that you regret your time with us... More


  6. "Horrible politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician in Seattle, WA
    Current Employee - Service Technician in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Equity Residential full-time (More than a year)

    Pros

    Some of the people are nice , but they are not in positions of power. These people make it easier to be there

    Cons

    Low pay, no promotions , favoritism, discrimination , abuse of power, no training, too much wasted time on meetings and surveys that don't fix anything

    Advice to Management

    Make sure that local management isn't abusing power. Focus more on employee needs instead of only profit

    Equity Residential Response

    Mar 22, 2017 – Operations Specialist

    We are troubled to read your comments, as the environment and management style you have described is not reflective of our core company values. We hope to have the opportunity to address your... More


  7. "Overrall Bad Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Augusta, GA
    Former Employee - Anonymous Employee in Augusta, GA
    Doesn't Recommend
    Negative Outlook

    I worked at Equity Residential part-time (More than a year)

    Pros

    Decent work hours, company outings, company pot lunches, company recognitions.

    Cons

    Not enough training for the job giving to you, harassment, no extra money giving when promoted, unfair treatment to certain people, managers acting more like friends than a manager with certain employees, assumptions, stressful environment, favoritism, accusing workers of non truthful things, high turnovers

    Equity Residential Response

    Oct 24, 2016 – Operations Specialist

    We are sorry to hear that you experienced stress and challenges with your coworkers and manager while working here. We encourage you to contact Human Resources at 312-928-1210 to share the details of... More

  8. "Fake review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    We're did a freaking score point come from you really should be 1.0 so rig an fake you see the once that are unhappy are the maintenance dept.those are one of the most important pice of the puzzle and also look at the residential reviews there also unhappy you can't please them but still do the math

    Cons

    All talk low pay this is a multimillion dollar industry and yet employees do not make make enough money to even afford to live at the property they work at

    Advice to Management

    Pay respectable wages that employee can be proud also can afford to live at your community and any other community that you own you should really get mentor by multibillion-dollar companies which is called Google and Yahoo which is a different department but still there employees are well nourished and happy which create heavy productivity


  9. "More dictatorship. They pay you to do and not to think."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Equity Residential full-time (More than 3 years)

    Pros

    Great communities and great peers. Lots of growth in DC metro area. Great leadership conferences for CM and above. Cutting edge technology.

    Cons

    Upper management is out of touch. Local leadership did not have your back and could not be trusted. Your performance is judged by over 45 metrics. Some manipulation was used to make numbers look better. Short sighted decisions were made to hit earnings. Fooling leadership in Chicago and didn't feel good. Local support sucked.

    Advice to Management

    Consider local leadership and how are they motivating the teams. Spend time with local people and listen to what they have to say. Remember that flashy new buildings usually perform better than the old stuff. Don't expect same level of performance and understand that unless you are willing to dedicate funds to improve the asset it may under perform.

    Equity Residential Response

    Jun 28, 2016 – Operations Specialist

    Thank you for input. We are happy to hear that you enjoyed your peers, community and the conferences. However, we have to disagree with other concerns you raised as this is not how we conduct... More


  10. "It pays the bills so Five Stars for that!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leasing Consultant
    Current Employee - Leasing Consultant
    Positive Outlook
    Approves of CEO

    I have been working at Equity Residential full-time (More than 5 years)

    Pros

    Equity is a fun company work for. For those who don't know much about Sales, Customer service, Equity Residential has an awesome training program.

    Cons

    No matter how great you are, no matter your sales expertise or your customer service expertise, Equity Residential will still hire someone less knowledgeable, immature, and less experienced for a Manager position.

    Advice to Management

    They say you never leave a job because of the company but because of your boss. Working for Equity has been an awesome experience, however, my job is safe as long as management doesn't change.

    Equity Residential Response

    Apr 11, 2016 – Operations Specialist

    It sounds like your employment with Equity Residential overall has been a positive experience, however, you may be experiencing (or have experienced) an issue with a specific person or decision. We... More


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