Equity Residential Reviews | Glassdoor

Equity Residential Reviews

Updated June 25, 2017
375 reviews

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375 Employee Reviews

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Pros
Cons
  • no work life balance as you have to work almost every weekend (in 18 reviews)

  • Most of upper management does not have an open door policy (in 32 reviews)

More Pros and Cons

  1. "work with the best people in the industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Redmond, WA
    Current Employee - Service Manager in Redmond, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Equity Residential full-time (More than 8 years)

    Pros

    Great support from peers and colleagues

    Good benefits and options for money management
    Lots of locations around the country and the ability to promote within
    Competitive pay
    Bonus potential
    Leadership often listens to employee concerns and adjusts

    Cons

    Intrusive health insurance that requires you to compete for unfairly administered points.
    Survey based bonus percentage
    Still not quite caught up with technology

    Advice to Management

    continue finding ways to adjust surveys to target the team's hard work vs allowing the surveys to discourage the team when the rating isnt related to anything they have control over
    water and community entertainment in the clubhouses

    Equity Residential Response

    Mar 1, 2017 – Operations Specialist

    Hello, and thank you so much for your awesome comments! You made our day with your headline and your positive feedback. We also appreciate your honest criticism and suggestions. We hear a wide range ... More


  2. "Best Job I've Ever Had"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager in Seattle, WA
    Current Employee - Service Manager in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at Equity Residential full-time (More than 5 years)

    Pros

    Good benefits, diversity, employee development both in classrooms and on the job, good at recognizing and rewarding hard work, and a sense of family with all other employees

    Cons

    I can't think of a single thing I dislike about the way this company operates.

    Advice to Management

    Keep it up!

    Equity Residential Response

    Mar 1, 2017 – Operations Specialist

    Wow - what an amazing compliment! As a Service Manager, we know you have one of the most challenging jobs in the company, so we are thrilled to hear that your time with us has been so positive. We ... More

  3. "terrific company culture and fun people!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity Residential full-time (More than a year)

    Pros

    great people, great training, great product, great job!

    Cons

    no housing options in area where I work, so no housing discount available.

    Equity Residential Response

    Feb 20, 2017 – Operations Specialist

    Hello, and thank you for your great review! We are so happy to hear that you are enjoying what we think are the two best things about this company: the culture and the people. As you noted, we no ... More


  4. "Horrible politics"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician in Seattle, WA
    Current Employee - Service Technician in Seattle, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Equity Residential full-time (More than a year)

    Pros

    Some of the people are nice , but they are not in positions of power. These people make it easier to be there

    Cons

    Low pay, no promotions , favoritism, discrimination , abuse of power, no training, too much wasted time on meetings and surveys that don't fix anything

    Advice to Management

    Make sure that local management isn't abusing power. Focus more on employee needs instead of only profit

    Equity Residential Response

    Mar 22, 2017 – Operations Specialist

    We are troubled to read your comments, as the environment and management style you have described is not reflective of our core company values. We hope to have the opportunity to address your ... More


  5. "Culture Is Fantastic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity Residential full-time

    Pros

    Great Benefits, 401K match after a year, team mentality, morally fit, helpful upper management & customer service oriented.

    Cons

    Peninsula expensive. Discount to living on site reduced.

    Equity Residential Response

    Feb 8, 2017 – Operations Specialist

    To borrow from your headline - thanks for the fantastic review! We are so happy to hear that you identify with our core values and that you’re enjoying your time here with the help of supportive ... More


  6. "Pretty good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Dayton, OH
    Former Employee - Recruiter in Dayton, OH

    I worked at Equity Residential full-time (More than 3 years)

    Pros

    The properties were getting ready to sell and it was very unsettling. However, it appeared that the new owners would keep most staff at most properties. Enjoyed all the residents.

    Cons

    Not very good pay and very little room for advancement.

    Equity Residential Response

    Feb 8, 2017 – Operations Specialist

    Hello, and thank you for taking the time to share your past experience. As you noted, we sold out of the Ohio market about 10 years ago, and we recognize that a property or portfolio sale is a very ... More


  7. "Great-Just needed a change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Approves of CEO

    I have been working at Equity Residential full-time (More than a year)

    Pros

    comission plus hourly wage, location and fast paced environment, health and 401K

    Cons

    work life balance, negative customer work environment

    Equity Residential Response

    Feb 8, 2017 – Operations Specialist

    Thanks for taking the time to share your thoughts! We appreciate your dedication to your position and to the challenging - yet rewarding - field of customer service. We firmly believe that our ... More

  8. "Floating Leasing Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Floating Manager in Columbus, OH
    Former Employee - Floating Manager in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Equity Residential full-time (More than a year)

    Pros

    The company provided a lot of training such as customer service, fair housing, and many other types of training revelant to the industry.

    Cons

    The Management was sub-par. Also, the pay was not competitive within the industry and the company did not offer commission on apartment leasing sales.

    Advice to Management

    Please value your employees and pay them their worth!

    Equity Residential Response

    Jan 25, 2017 – Operations Specialist

    Thank you for taking the time to share your past experience with Equity. We would like to note that Equity Residential has not owned properties in Ohio for 10 years, and also that your statement ... More


  9. Helpful (1)

    "Work Hard Play Hard"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Washington, DC
    Current Employee - Anonymous Employee in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity Residential full-time (More than 8 years)

    Pros

    Equity is a great place to work. There is a lot to learn because the company has many policies, procedures and overall structure. But once you learn everything, you know exactly what is expected of you. There are many resources at your finger tips and everyone has an open door policy. I am comfortable reaching out to Senior Leaders if needed. If you work hard, you can have a great career here. Promotional opportunities are competitive and I had to interview a few times before getting one. But I continuously worked with my Manager so that I was ready for the next opportunity.

    Cons

    You have to work hard at Equity - this is not a company where you can do the minimum and expect maximum results. It would be nice to have more floaters to help at properties that need assistance to cover vacations, open positions, etc. That would help prevent getting a little burnt out when understaffed. The pros definitely more than outweigh the few cons!

    Advice to Management

    Upper Management and Senior Leaders currently make their presence known - keep doing that! It's nice to know who is who by name from the corporate office! Our OneTeam culture is not just at the property, but the whole company.

    Equity Residential Response

    Jan 18, 2017 – Operations Specialist

    Wow - thank you so much for your thoughtful, motivating, and positive review! You articulated the dynamics of our culture and our business model so well - both the challenges and the rewards. We are ... More


  10. "Construction Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Construction Services Manager in Boston, MA
    Current Employee - Construction Services Manager in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equity Residential full-time (More than 10 years)

    Pros

    Good support team. Large company

    Cons

    Work load is overwhelming and hours are long.

    Equity Residential Response

    Jan 18, 2017 – Operations Specialist

    Thank you for taking the time to share your thoughts on your experience with Equity. We are glad to see that there are things you enjoy about the company, particularly the team collaboration and ... More


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