Era Living Reviews | Glassdoor

Era Living Reviews

Updated December 12, 2017
53 reviews

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3.9
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Era Living President & CEO Eli J. Almo
Eli J. Almo
36 Ratings

53 Employee Reviews

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Pros
  • Good benefits for full time employees (in 3 reviews)

  • 401k and benefits if you are full time (in 4 reviews)

Cons
  • Huge burn out rate, expectations too high with no support, limited resources and lack of support and mentor ship from upper management (in 4 reviews)

  • Industry standards make lower level jobs less appealing because of low wages (in 3 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Friendly, Welcoming, Encouraging... I could go on for days"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Payroll Administrator in Seattle, WA
    Current Employee - Payroll Administrator in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Era Living full-time (Less than a year)

    Pros

    The atmosphere is friendly and welcoming. I smile as soon as I walk through the door!
    My direct superior and other managers are encouraging, support my growth and promote learning. My coworkers are genuinely interested in me.
    The company as a whole truly takes an interest in every employee. As a new hire they have you complete a personal preferences sheet which asks you about your favorite food and music and how you like to be recognized. Then they use that to encourage and promote you as an individual. I have never worked for a company that shows such passion for their employees as Era Living.

    Cons

    The furthest south community is in Renton and I live out in Puyallup which makes my commute long but luckily the company provides ORCA card options which means I don't have to sit in traffic.

    Advice to Management

    Keep encouraging and promoting your employees, it is wonderful how management takes an interest in every employee. The compassion makes ERA a great company to work for!


  2. "What a breath of fresh air"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Relations Director
    Current Employee - Community Relations Director
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Era Living full-time (Less than a year)

    Pros

    This is a truly special organization. I came here from the nonprofit sector, drawn by both Era Living's strong mission and the supportive infrastructure that enables its employees to carry out this mission well on a daily basis. The leadership is accessible and transparent, the company values are steeped into every facet of the day-to-day business, and the employees are happy and appreciated. It's simply a wonderful place to be every day.

    Cons

    The benefits are really good, but there is always a little room for improvement there. Raises do happen annually, but could do better to stay in pace with the quickly increasing cost of living in this region.

    Advice to Management

    Keep up the great work. Continue to recruit great talent, and do everything you can to retain it!

  3. "Not stressful and positive environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist in Seattle, WA
    Current Employee - Receptionist in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Era Living part-time (More than a year)

    Pros

    Friendly staff, friendly and talkative residents. Free lunch if you are here during the day (even swing shift). Never felt overwhelmed, and the training provided was more than sufficient. If you need to work part-time, this is a clean place and good location. Lots of flexibility to move around if you choose to learn other positions. Upper management will work your shift if you call in - no matter the hours.

    Cons

    Stuffy, warm with the heat always at 73 degrees. Free food could be better. For profit company, so upper management will do anything to make sure they get their buck.

    Advice to Management

    Make sure everyone is treated equally and respected - not that I have seen much of this. Ask the residents to complain directly to management, sometimes they are overwhelming and do not feel heard (although they are) and getting told by us in the front lines does not always make them feel heard.


  4. Helpful (2)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Era Living full-time

    Pros

    Lot of good people trying to do their best for the residents. Definitely a feel that the focus is on the residents and their needs. Continuous effort to improve things for staff. Overall I think it's an excellent place to work.

    Cons

    Everything moves slowly. Total compensation seems a little on the low side.


  5. Helpful (1)

    "Accounting Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting Assistant in Seattle, WA
    Current Employee - Accounting Assistant in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Era Living full-time (More than 8 years)

    Pros

    Management is committed to helping you when you need assistance. Friendly environment, stress free (no outbursts), people do their work but always cooperate with you to help your work move along, and senior management emphasizes good core values within the organization that enhances the lives of our residents.

    Cons

    The commute is lousy but the company pays for the bus/train pass.


  6. Helpful (1)

    "Run Away"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Era Living full-time

    Pros

    The residents and regular staff

    Cons

    Very poor, unprofessional management, unacceptable work/life balance and paltry compensation. Would give negative 5 stars if possible.

    Advice to Management

    Invest in professional business management personnel rather than the inexperienced, inept, biased and discriminating management team currently in place

    Era Living Response

    Dec 1, 2017 – Human Resources Director

    Thank you for taking the time to leave a review. I am glad we agree that our residents and staff are a huge positive to working at an Era Living community. I would appreciate the opportunity to... More


  7. Helpful (2)

    "Dining services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dining Services in Seattle, WA
    Current Employee - Dining Services in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Era Living full-time (More than 3 years)

    Pros

    I do believe that Era Living genuinely cares for their employees. I have been with the company almost 4 years now and I have learned much about myself and about the elderly.

    Cons

    I think their pay scale needs some adjustments.

    Era Living Response

    Sep 18, 2017 – Vice President of Operations

    Dear Valued Team Member,
    Thank you for taking the time to share your positive experience! We are grateful to you and your co-workers for the tremendous impact you have on the lives of our residents... More

  8. Helpful (5)

    "Not saying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Era Living full-time

    Pros

    Beautifully adorned communities and employees that really want to help the residents

    Cons

    Family owned organization that forgets the people that work so hard for the residents. It is about the money and not the caring

    Advice to Management

    Send ALL of the upper management in to work one week in various positions in the

    Era Living Response

    Sep 14, 2017 – Vice President of Operations

    Thank you for the review. However, as a "family member" and VP of Operations, I am very saddened to read your comments, as they do not reflect the tremendous gratitude and appreciation we... More


  9. Helpful (3)

    "Activities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Era Living full-time

    Pros

    Great residents , option to create staff team and hire great staff. Good benefits

    Cons

    Huge burn out rate, expectations too high with no support, limited resources and lack of support and mentor ship from upper management.

    Advice to Management

    Stronger training for management, direct support and involvement. Ask questions and develop relationships with staff. People deserve respect

    Era Living Response

    Dec 1, 2017 – Human Resources Director

    Thank you for your feedback. Activities is an important department and I’m glad to hear that you enjoyed working with our residents. We’re also proud of our benefits, so thank you for mentioning... More


  10. Helpful (3)

    "Client Care Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Era Living full-time (Less than a year)

    Pros

    The people that work here are awesome and the help they provide for seniors is great. People are treated with respect and dignity. I feel that I am a part of a great team where people go out of their way to help you. I may have one of the best bosses I have ever had. She is very positive and sets me up for success.

    Cons

    Takes a while for benefits to kick in

    Advice to Management

    Keep hiring great people


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