Ericsson-Worldwide Reviews in Plano, TX | Glassdoor

Ericsson-Worldwide Plano Reviews

Updated June 15, 2017
360 reviews

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Plano, TX

3.4
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Börje Ekholm
8 Ratings

360 Employee Reviews

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More Pros and Cons

  1. "Great Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Representative in Plano, TX
    Current Employee - Human Resources Representative in Plano, TX
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Ericsson-Worldwide full-time (Less than a year)

    Pros

    Great Benefits and amazing wellness program

    Cons

    Difficulty to move up


  2. "Service Delivery Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in Plano, TX
    Current Employee - Business Development Manager in Plano, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ericsson-Worldwide full-time (More than 5 years)

    Pros

    Global company, great benefits, a lot of initiatives to promote growth

    Cons

    Processes are the most frustrating part. Management allows lack of accountability if things done according to the process.

  3. "Very good benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Sourcing in Plano, TX
    Current Employee - Vice President Sourcing in Plano, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Ericsson-Worldwide full-time (More than 8 years)

    Pros

    Great health plan & paid time off

    Cons

    Company not doing so well at this time

    Advice to Management

    With the current situation, you need to keep things competitive!


  4. "Up and downs but clear indications of recovery with IoT and 5G"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pre Sales Solution Manager in Plano, TX
    Current Employee - Pre Sales Solution Manager in Plano, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Ericsson-Worldwide full-time (More than 10 years)

    Pros

    Excellent company to work on the RF/Radio Access Area. 5G is happening here first, we can breathe the airwaves in the corridors.

    Cons

    The company has been working in so many different technologies that may lose some key opportunities in key business areas.

    Advice to Management

    Too much emphasis in the internal processes and fewer emphasis in the customer. We need to start to work from the from the customer to the development and not the opposite. We have too much emphasis on the targets (some of them impossible or unrealistic). Stop to focus on gender/racial bias, this is creating even more bias.


  5. Helpful (2)

    "Site Development Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Ericsson-Worldwide full-time (More than 8 years)

    Pros

    Training
    Benefits
    Current technology (some units)
    Good ol' boys get ahead
    Reception area always looks nice

    Cons

    Reorganization Reorganization Reorganization
    High turn over, losing good people because forced layoffs
    WAY too many contractors, burn & churn
    Carrier projects no longer have in field CMS due to travel restrictions- but other groups travel excessively. Insane!
    Heavy middle management
    Sweden team not engaged with market areas

    Advice to Management

    Mandated performance reviews should be used in determining forced reductions.
    Yearly surveys on management need to be expanded and realistic, not what Sweden wants to hear.


  6. Helpful (1)

    "Poor advancement opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ANALYST | PLANNING in Plano, TX
    Current Employee - ANALYST | PLANNING in Plano, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Ericsson-Worldwide full-time (More than 5 years)

    Pros

    Great healthcare benefits, fun place to work, schedule flexibility, (with the right manager). Pay is competitive with market rates. Paid time off is one of the best in the area.

    Cons

    Very unfair advancement opportunities. If you do not have or have not established a personal relationship with a member of management or executive team, do not expect to be advanced. These opportunities are only granted to friends and family while management forces its employees to believe it is their sole responsibility to map out their career. However, it has been proven time and time again: An employees career path is well established prior to the employees presenting their career desires.

    Advice to Management

    Use credential: Educations, experience and knowledge for considerations of advancement opportunities versus relationships. Monitor managers' selection and appointment to assure there is not favoritism in these appointments. At least question a managers decision to appoint the same person(s) each time.


  7. "Solution Architect"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Architect in Plano, TX
    Former Employee - Solutions Architect in Plano, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Ericsson-Worldwide full-time (More than 3 years)

    Pros

    Good Infrastructure and learning. Good Salary

    Cons

    Lots of organizational changes and revenue not growing

    Advice to Management

    Review performances better

  8. Helpful (1)

    "Project Manager and Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Ericsson-Worldwide full-time (More than 3 years)

    Pros

    Plenty of projects to go around

    Cons

    Lack of communications and Lack of advancement opportunities

    Advice to Management

    Titles should be granted based on merits and past experiences.


  9. "Upper management is a clique and you're not welcome."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Plano, TX
    Current Contractor - Anonymous Contractor in Plano, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ericsson-Worldwide as a contractor (More than 5 years)

    Pros

    Although there are times where you have no choice but to work late, a work life balance can be found for the most part.

    Cons

    Some manager do not support their team what so ever and show very little respect. The stringent rules placed on you do not apply to them in the slightest. Although the poor treatment of others is made aware, nothing is done to change it. So after a while you just clock in and clock out keeping to yourself. It becomes miserable. There is no room for advancement unless you are close friends with those cherry picking personnel.

    Advice to Management

    You should also learn to care about your employees which in turn would impact the delivery of great service to your customers. Respect should be a basic standard.


  10. "weak profits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Plano, TX
    Former Employee - Manager in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ericsson-Worldwide full-time (More than 5 years)

    Pros

    Some smart people and good culture.

    Cons

    Slow growth an sales outlook


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