Ericsson-Worldwide Reviews | Glassdoor

Ericsson-Worldwide Reviews

Updated June 8, 2017
247 reviews

Filter

Filter


1.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Börje Ekholm
10 Ratings

247 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
More Pros and Cons

  1. Helpful (1)

    "Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer in San Jose, CA
    Former Employee - Engineer in San Jose, CA

    I worked at Ericsson-Worldwide full-time (Less than a year)

    Pros

    Good , better, fair . Sign of business not doing well

    Cons

    Not anymore good, stay away


  2. Helpful (1)

    "Recovery Leader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recovery Leader in Dallas, TX
    Former Employee - Recovery Leader in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ericsson-Worldwide full-time (More than 10 years)

    Pros

    Good benefits and a decent salary

    Cons

    Outsourcing in a desperate attempt to stay alive

  3. Helpful (2)

    "Engineer-3 Services Software"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer-3 Svcs Software in Plano, TX
    Current Employee - Engineer-3 Svcs Software in Plano, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ericsson-Worldwide full-time (More than 5 years)

    Pros

    market leader in cutting edge technology

    Cons

    things have gone south for 3-4 years straight now, horrible outlook and bleak future


  4. Helpful (1)

    "If you know someone, you are good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer III in Plano, TX
    Current Employee - Engineer III in Plano, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Ericsson-Worldwide full-time (More than 5 years)

    Pros

    No pros, Ericsson was a leader in technology and now small companies are beating it because of por mid management decisions. if Ericsson wants to improve, they need to take out all the mid management and replace them with better folks

    Cons

    lots of traveling, no work life balance

    Advice to Management

    if it takes 6 months to take a simple internal hiring/promotion decision, then you shouldn't even take it. there are better things to focus on rather than wasting this much time.


  5. Helpful (3)

    "engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ericsson-Worldwide full-time

    Pros

    great company value to make an impact people's life

    Cons

    no strategic vision, lack accountability of all levels of leaders

    Advice to Management

    need to be decisive to take out in-capable leaders. stopping screwing up leaders moving from one location to another


  6. Helpful (1)

    "Fulfillment Handler"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Material Handler in Atlanta, GA
    Former Employee - Warehouse Material Handler in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Ericsson-Worldwide full-time (More than a year)

    Pros

    New CEO brings promise. They need positive energy.

    Cons

    Muppets seem to run the show.

    Advice to Management

    It shouldn't take 5 months to post and then remove and post the same job over and over. Groundhog Day has nothing on these guys.


  7. Helpful (2)

    "Sinking ship"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Consultant in Atlanta, GA
    Former Employee - Associate Consultant in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Ericsson-Worldwide (More than a year)

    Pros

    Lot of smart people who want to do well, but no real direction from management.

    Cons

    No strategy to speak of and a lot of managers who were smart but couldn't sell anything to save their life.

  8. Helpful (4)

    "Ignorance and Misogyny Abound"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Overland Park, KS
    Former Employee - Project Manager in Overland Park, KS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Ericsson-Worldwide full-time (More than 8 years)

    Pros

    Great benefits and some amazing people. Working on a campus provides nice amenities.

    Cons

    Management and executive leadership do not reflect the diversity of the people they're leading; if you aren't in with the right people, you have no hope of moving forward. Misogyny and racism, while hopefully accidental, are not addressed appropriately. The appearance of inappropriate relationships between leadership and staff occurs often and is not addressed. There is lip service paid to diversity and inclusion in North America, but there seems to be a disconnect from HQ in Plano to the Overland Park office. Managers make jokes about people they've laid off, and disparage employees in front of other employees.

    I have noticed, reading through these reviews, that Ericsson responds nicely to the positive reviews. A response to a negative review, any of the reviews that have brought up negative experiences, would show potential and current employees that Ericsson does care about their employees and wants to ensure a safe, healthy, productive, and positive environment for them all.

    Advice to Management

    Management should be held as examples to their employees.

    Fear and intimidation are not effective long-term.

    Management skip-levels are important, but only effective if leadership fosters an inclusive environment.


  9. Helpful (4)

    "A shell of what it once was"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Plano, TX
    Current Employee - Software Engineer in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Ericsson-Worldwide (More than 10 years)

    Pros

    Decent 401k.
    Good medical benefits.
    Flexible working hours, no time clock.

    Cons

    The past years have not been kind to Ericsson.

    1. Little to no promotion opportunities.
    The company prefers hiring externally for any senior position. This is a terrible policy as it allows for little to no upward mobility for existing employees.

    2. Awful, terrible management.
    See item 1. The senior and management resources brought in, have little to no understanding of the company and its ways of working. They are often colleagues and friends of other senior resources... I can name you half a dozen Alcatel-Lucent folks all brought in. This nepotism is destroying the company. They have no vision, no drive, and no interest in improving anything or doing any actual work.

    3. Benefits are lacking.
    The stock purchase plan was canceled in Jan 2017. That's a 7.5% pay cut. It's not canceled for senior management of course, even though they ran the company into the ground.

    4. Constant layoffs.
    This has been ongoing for 2 years now and there it no end in sight. Every few months your team loses 2-4 people. Sounds like a place you want to work?

    5. Too much overhead and management layers.
    See also item 1. Despite promises to do something about this for 12+ months, there is no change. When layoffs come, regular emplyees are let go. It's never the layer upon layer of directors and VPs that are axed. We have VPs reporting to VPs reporting to VPs.... I'm not kidding. With little to no direct reports. How is that even possible? But hey, that's what you get with terrible management.

    6. Terrible processes.
    Need to order something? Need to bring an overseas resource in? Need to find a pen? Need to fix a problem with a tool or time entry? Good luck. I hope you have 2 hours each day for the coming 5 days to beg, borrow, and steal to get the help you need.

    7. Pay for anyone not "grandfatherered" into a big salary or hired from the outside
    Some folks make enormous sums of money. Mainly the countless directors and VPs that are breaking the back of the company (see up)... 300K a year type of money. The rank and file employees, some make great money if they've been here through the boom days of the late 1990s. Other, younger employees who were hired as a regular employee and not a "super important" manager (see item 2 above) are stuck making 70K a year with an annual raise of 1-2%. Good luck ever catching up.

    8. No strategy or vision.
    We are wildly flailing our arms trying to catch buzzwords. One day we have to do "cloud." The next it is declared we're going to be "Agile." Then next week it's "devops" and "the internet of things." Meanwhile, in reality, we've had our own cloud product ECE (Ericsson Cloud Environment) that's been in development for 3+ years and has yet to work or even be sold. Agile exists only in the minds of our clueless managers. Our product catalog contains hundreds if not thousands of products that are obsolete and don't sell. Management makes their fat paychecks and figures they can hang around another 2-3 years doing nothing, and they simply don't care.


  10. Helpful (2)

    "Network Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Operations Analyst in Overland Park, KS
    Former Employee - Network Operations Analyst in Overland Park, KS
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Ericsson-Worldwide full-time (More than 10 years)

    Pros

    Cannot come up with a single positive aspect. You may get to be one of the many pawns in a risky game of corporate chess.

    Cons

    Dedication, hard work, and corporate compliance for years resulted in outsourced positions and unemployment for the sake of company growth and profit. Poor business plans and execution that end in loss of contracts that put everyone ultimately on the hook to drum up more business to survive.

    Advice to Management

    Respect and retain the employees that drive the profit for your greedy high salary executives.


Showing 247 of 5,863 reviews
Reset Filters