Erie Insurance Group Reviews | Glassdoor

Erie Insurance Group Reviews

Updated December 5, 2017
145 reviews

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3.7
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Approve of CEO
Erie Insurance Group CEO Timothy G. NeCastro
Timothy G. NeCastro
26 Ratings

145 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Great Company and Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits, Value employee and agent input

    Cons

    Pretty conservative with regard to change


  2. "Liability Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Liability Adjuster in Bethlehem, PA
    Current Employee - Liability Adjuster in Bethlehem, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Erie Insurance Group full-time (More than 5 years)

    Pros

    Pension, they are some supervisors worth working for

    Cons

    Sub par health benefits, not a ton of room for growth within the office, high work load, no incentive to achieve high level results

  3. "Vice President and Manager Life Underwriting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Erie Insurance Group full-time

    Pros

    Excellent company, high employee morale

    Cons

    No comment, no criticism, high employee satisfaction


  4. Helpful (1)

    "Potential To Be Great...As Long As They Listen"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Specialist in Erie, PA
    Current Employee - Claims Specialist in Erie, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Erie Insurance Group full-time (More than 3 years)

    Pros

    There are lots of opportunities for advancement depending on the department you’re in. Once you’re an employee, it’s hard to get fired (which is also a con for those that work alongside employees who only talk and use social media all day rather than working).

    Cons

    Nepotism runs rampant within the company. There’s rarely a promotion given to a qualified employee and instead favors management’s family member, friend or serves as a political move to the advantage of management (i.e. hiring a friend of another supervisor with the promise that they will in turn promote that supervisor’s family member within the company).
    I’ve also discovered that employees (at least in the claims division) are punished for offering ideas/suggestions that may oppose management’s instead of treating it as an open forum and a learning experience for all. The employees have been written up for insubordination and given bad PAs all for offering suggestions in a respectful way. This does not promote open communication and only says, “You do it my way or else.”
    There is also a trend in doing more with less. Employees are told to “broaden” their roles which just means taking on way more work than is manageable and not seeing any increase in pay. Where three people did a job, now one person does the work of three. It’s a great way to burn out your employees and let customer service suffer.

    Advice to Management

    Listen to your employees. They are the ones doing the grunt work every single day. They know their own jobs better than you do. The company is on a downward spiral with morale and service. This can easily be fixed with that one, simple word: listen.


  5. "Decent company with room to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Erie Insurance Group full-time

    Pros

    Met a lot of great people. Learned a lot about the industry and technology. Decent benefits that are on par with most major companies.

    Cons

    The pay is pretty low compared to other companies in the field. Especially considering how much growth there is in the company. Upper management seems out of touch with the rest of the company. The company tries to push it's core values which may or may not be a con for you if you agree with them or not.

    Advice to Management

    Try to spend less time spinning the web and be more honest with employees. Try to adopt some of the west coast workplace standards to create a more lax environments and improve employee happiness. More competitive pay is always nice.


  6. "The Good and the Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Erie Insurance Group full-time

    Pros

    Good Benefits and Nice Facilities

    Cons

    Nepotism is rampant within this company. Highly qualified candidates are routinely dismissed due to a candidate of much lesser quality but has a family relationship within the company. This is especially prevalent in the IT and Operations organization.

    If you want a stable and stagnant job with no professional development Erie is for you. If you are ambitious and want to make a difference stay far away from here.

    Advice to Management

    Too much micromanagement has significantly slowed Erie's technology progress. Senior Management needs to empower their junior leaders more. This environment presents a major morale issue.


  7. "Inside Claims Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Erie Insurance Group full-time (More than a year)

    Pros

    Great Benefits
    Easy-going culture
    Flexibility
    Work-life balance
    Great opportunities

    Cons

    Pay could be a tad higher.

  8. "District Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Erie Insurance Group full-time

    Pros

    People, work life balance, benefits. Overall, Erie is an amazing company who truly cares about the employees.

    Cons

    Pay seemed to be on the lowed end of the insurance industry, but overall package was nice.


  9. "Food and beverage server"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Erie Insurance Group part-time (More than 10 years)

    Pros

    Learn new things and meet lots of new people

    Cons

    Different mangers every 6 months

    Advice to Management

    Always listen to both sides of stories during any altercations.


  10. Helpful (2)

    "Legacy Employee (25+ years)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst
    Current Employee - Financial Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Erie Insurance Group full-time (More than 10 years)

    Pros

    Family oriented; The new CEO is MUCH better than the former; Competitive pay and benefits; Community outreach and volunteerism very high on list of priorities

    Cons

    Certain areas of the company don't value the work of the longtime employee. There are certain areas of the company that overlook seriously bad behavior and promote the wrongdoer out of the position instead of addressing the ongoing problem

    Advice to Management

    Don't give up on those that have been there the longest - and don't assume that just because you're getting someone trained by GE that you are getting a valuable employee - it is a known fact that many brought over from GE and put into high positions were, in fact, on monitored performance at GE. But because they came from GE, they were seen as more valuable.


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