Esri Reviews in Redlands, CA | Glassdoor

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Esri Redlands Reviews

Updated December 22, 2017
275 reviews

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Redlands, CA

3.6
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Esri President Jack Dangermond
Jack Dangermond
198 Ratings

275 Employee Reviews

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Pros
Cons
  • average salary, not a great career path of upward mobility (in 30 reviews)

  • No career growth unless you chart your own course (in 18 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (7)

    "An outstanding company that supports its employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Product Engineer in Redlands, CA
    Current Employee - Lead Product Engineer in Redlands, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esri full-time (More than 8 years)

    Pros

    * Astonishing benefits package, including generous medical, dental, and vision, and a profit sharing boost to your 401k.
    * A CEO that genuinely seems to care about his employees being successful, and realizes that employee success is directly tied to his company's success
    * Progressive attitudes towards changes in the company which result in better results for everybody.
    * Innovative leadership.
    * Direct recognition of progress tied to your compensation, including raises through tough global economic times.
    * Many employees get closed offices, even those not in management.
    * Despite being a mid-sized company, it feels like we have a huge impact on the world and do real good.

    Cons

    * It can be challenging to have career mobility depending on the department that you start in.
    * As a result of management siloing internally, experiences can vary wildly depending on which team you end up in, even within the same departments.
    * Despite being a mid-sized company, it can feel huge and it's easy to get lost in the shuffle.
    * Advancement can require you to be a strong advocate for yourself since products are prioritized heavily.
    * Software development can be a stressful job (anywhere).

    Advice to Management

    Continue engaging with employees and break down the chain of command to reach top to bottom and get a more accurate 360 view of everything that's happening internally. It can lead to great ideas spreading throughout the company.

    Esri Response

    Oct 11, 2017 – Esri

    Thank you for taking the time to share your thoughts and recognizing the reasons why Esri is such a great place to work! We also appreciate your constructive feedback and the advice you've provided... More


  2. "Amazing COmpany"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Redlands, CA
    Current Employee - Customer Service Representative in Redlands, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esri full-time (More than a year)

    Pros

    Benefits, Flexible work hours, Amazing staff, Free Coffee, Sick and Vacation Time, Amazing mission, Outstanding CEO, ability to work up the ladder

    Cons

    Nothing comes to my mind...

    Advice to Management

    Keep on doing what you're doing!

    Esri Response

    Oct 11, 2017 – Esri

    It's awesome to hear things are going so well for you! You're working with a great team that is an important part of Esri's mission.

  3. Helpful (1)

    "Company info"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Engineer in Redlands, CA
    Current Employee - Product Engineer in Redlands, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esri full-time (More than 10 years)

    Pros

    Great community
    People with similar backgrounds

    Cons

    Low wages
    Hard to get ahead


  4. "Work life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redlands, CA
    Current Employee - Anonymous Employee in Redlands, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esri full-time (More than a year)

    Pros

    Work life balance, good working environment,

    Cons

    May need to design your career goal


  5. Helpful (2)

    "Support Server Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Server Analyst in Redlands, CA
    Former Employee - Support Server Analyst in Redlands, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Esri (More than a year)

    Pros

    Supportive culture, everyone goes out of their way to help each other.

    Cons

    Slow to promote or allow people to switch departments

    Advice to Management

    Let people switch to other teams in order to grow.

    Esri Response

    Jan 3, 2018 – Esri

    Esri is very supportive of employees growing into other roles, both within the same division as well as to other areas of the company. Transition timing is always related to the needs of our... More


  6. Helpful (2)

    "Bad Managers, No Career Mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Analyst in Redlands, CA
    Current Employee - Technical Support Analyst in Redlands, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Esri full-time (More than 3 years)

    Pros

    Good benefits
    Opportunity to take on challenging projects, learn new technology

    Cons

    Takes years to transfer to another job or department

    Won’t allow working remotely (but they will make exceptions for certain people) even though they have all the technology in place for it to work. Not everyone wants to live in the inland empire or commute so it is hard to find qualified employees.

    HR replies to Glassdoor reviews suggesting to reach out to our representative, but many of us have and nothing changes. They seem to only care about bringing in new employees, not keeping them.

    Advice to Management

    Stop allowing some managers to be untouchable. People who manage others should have to follow the rules and set a good example. Seems like they think they ascended to management so the rules no longer apply to them.


  7. Helpful (5)

    "Needs to Come Up with the Times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redlands, CA
    Current Employee - Anonymous Employee in Redlands, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esri full-time (More than 5 years)

    Pros

    Flexible work schedule, beautiful campus, 401(k) match is good, benefits are great, cafe on site.

    Cons

    Veterans Day not observed (seems anti-American), no grandparent bereavement pay (stingy with paid time off), vacation accrual and given time is low - you need to be here 6 years just to accrue 3 weeks a year. Christmas bonus is almost nothing, owners too involved in day-to-day operations- nickel and dime employees. No general rule that remote working is allowed for exempt employees, owners weird about that also. No company picnic, no company events, no appreciation emails for employees on anniversaries (aside from 20 years). On-site cafe gives no discount to employees- processes in place are overly redundant and slow due to owners being too involved in everything.

    Advice to Management

    Keep up with the times, and focus more on employee happiness. Let employees have more time off to enjoy life and have a better work-life balance. Allow your managers and directors to do their jobs instead of micro-managing every single detail. Remember that just because something doesn't matter to you, doesn't mean it wouldn't matter a lot to your employees.

  8. Helpful (2)

    "Great company if you have the right perspective."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redlands, CA
    Current Employee - Anonymous Employee in Redlands, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Esri full-time (More than 5 years)

    Pros

    The pay is decent if you've never made a lot to begin with. Great medical and dental benefits, profit sharing. Lots of innovative products being produced.

    Cons

    HR likes to see you jump through hoops. Vacation accrual sucks. Redlands is surrounded by some really rough areas. It's also too hot here.

    Advice to Management

    If you're serious about employee growth then prove it. Be engaged and supportive. Don't allow department managers hoard good and growing employees.


  9. "95% Satisfaction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Analyst in Redlands, CA
    Current Employee - Technical Support Analyst in Redlands, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Esri full-time (Less than a year)

    Pros

    - Helpful coworkers
    - Fun work
    - Good benefits

    Cons

    - Low base pay
    - No cafe in the Support building

    Advice to Management

    Please look into paying employees more. Redlands is not the cheapest place (especially if you're coming from outside CA)


  10. Helpful (5)

    "Cartographic Product Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GIS Product Engineer in Redlands, CA
    Current Employee - GIS Product Engineer in Redlands, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Esri full-time (More than 3 years)

    Pros

    You get you own office.
    Air conditioning
    Library on campus
    Free parking
    Discounted movie tickets
    Safe environment
    It’s not co,d during the winter months

    Cons

    No career path
    No benefits except for basic health care, no bonuses
    Redlands and the IE
    Many unhappy older people
    Outdated technology
    More of a marketing company, nothing really innovative

    Advice to Management

    Hire managers with a solid background in management


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