Esri Reviews | Glassdoor

Esri Reviews

Updated April 13, 2017
51 reviews

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Esri President Jack Dangermond
Jack Dangermond
42 Ratings

51 Employee Reviews

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Pros
  • Esri has excellent work-life balance - flexible hours, work from home - just deliver results (in 40 reviews)

  • Good company to work for, great benefits (in 37 reviews)

Cons
  • average salary, not a great career path of upward mobility (in 30 reviews)

  • No career growth unless you chart your own course (in 18 reviews)

More Pros and Cons

  1. Helpful (5)

    "Product Developer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Engineer in Redlands, CA
    Current Employee - Solutions Engineer in Redlands, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Esri full-time (More than 5 years)

    Pros

    Good place to learn
    Offers Health Insurance (not free though)

    Cons

    * Salary will be below the average, way below. You will be told it is because Esri is the best GIS company in the world and that is your reward
    * Extremely high level of politics
    * Poor management
    * No reviews (only one per year)
    * It's not innovative (the average age is probably 50)
    * Redlands is isolated and near nothing (1 1/2 hours from LA and 2 hours from the coast), do not let HR tell you otherwise

    Advice to Management

    Replace management
    Recruit managers with experience managing in software companies
    Keep employees informed


  2. Helpful (12)

    "Terrible Managers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Education in Redlands, CA
    Current Employee - Education in Redlands, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Esri (More than 10 years)

    Pros

    Company tries to make the world a better place.
    Free medical benefits for employee and family.

    Cons

    Employees are promoted based on friendship with managers, being married to an employee, or being there the longest. It does not seem like their ability to manage others is ever evaluated. Many managers are lawsuits waiting to happen.

    Employees are not held to the same standards and favoritism is very common.
    One 15+ year employee is not allowed to work from home even one day a week, while a coworker gets to ‘work from home’ and take long weekends. An employee was allowed to move out of state and work remotely, while others in the same role are told no.

    In order to change roles you need your manager's approval, who is usually the person/reason you want to leave. They can stop your ability to transfer and so people end up leaving. Many employees get their degrees and can't move to a job to utilize it. For many employees it takes years to move teams, even though they are qualified.

    Advice to Management

    Let employees anonymously review their managers. Most employees are mature and honest and HR would get good feedback.

    If there isn't advancement opportunities because of a flat org structure, do more to allow lateral movement.

    Esri Response

    Aug 3, 2016 – Human Resources

    We strive to make Esri a great place to work, and we appreciate you taking the time to share your feedback. Our philosophy regarding promotions, transfers, and remote work is based on business ... More


  3. Helpful (12)

    "Bloated marketing division with poor leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Campaign Manager in Redlands, CA
    Former Employee - Campaign Manager in Redlands, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Esri full-time (More than 3 years)

    Pros

    You can skate by doing the bare minimum and never be noticed, if you so choose to do so. Most people in marketing do just that. They learned it from watching the department headband managers.

    Cons

    Leadership is so busy with fighting each other that you rarely are given clear direction. Forget about coaching, mentorship, or career advancement. None of that happens at Esri. Each of the "middle managers" in marketing are mediocre at best, but will not admit their shortcomings. A few of them even lied on their resumes in order to get hired! They spend all day in meetings and answering emails. Marketing leadership tries to let its workers know everything is ok by having second-rate all hands meetings, but they are all for the purpose of stroking the CMO's ego. If you are passive-aggressive and love to tell people what they are not good enough to do, you will love this place. Industry solutions is no better - they are full of male chauvinists. They serve no real value other than schmoozing at trade show.

    Advice to Management

    Get rid of most of marketing. There is so much dead weight. Your workers have been telling you what's wrong with the company, but you refuse to listen!


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  5. Helpful (19)

    "Dead End Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Redlands, CA
    Current Employee - Marketing in Redlands, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Esri full-time (More than 8 years)

    Pros

    Historically, this was an amazing company. Great culture and smart people who were early believers in the value of GIS.

    Cons

    Today, it is a nightmare. The owners are in their 70's and have no succession plan. The so-called leadership is fighting for power. Employees are the victims.
    - Marketing is a joke. This once powerful organization lives in fear. Time is spent figuring out who is in or who is out instead of working on marketing! Friends and colleagues are turning on each other. Everyone is afraid.
    - Sales keeps getting new directions, orders and constant scrutiny that they don't have time to sell! Bullied by leadership, watched via saleforce, the customer is forgotten.
    - Development - Leadership is confused and out of touch. They have no idea who their customer is and they don't care.
    - Executives - wow! So much wrong. Watching employees, paranoid and out-of-touch. HR is completely dismantled and IT is a joke. No communication and no internal tools that work.
    - It is headquarters in Redlands - a desert with nothing to do. They tell you that there is a lot to do nearby but with traffic it takes hours.
    Stay away from this company. Its reputation is riding still on its great past.

    Advice to Management

    Sell the company.

    Esri Response

    Apr 6, 2016 – Human Resources

    Thank you for taking the time to provide us feedback. The Sales and Marketing divisions have undergone restructuring over the past year and are continuing to make adjustments. The objective is to ... More


  6. Helpful (13)

    "The tough company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administration in Redlands, CA
    Current Employee - Administration in Redlands, CA
    Doesn't Recommend
    Positive Outlook

    I have been working at Esri full-time (More than 5 years)

    Pros

    Beautiful area, somewhat decent salaries, a lot of nice people work there. The company provides a good product and decent benefits.

    Cons

    Owner is unprofessional and many times harsh to his employees. His wife is also quite emotionally unstable. Neither one is approachable and both run the company like a dictatorship showing favoritism openly to anyone who shares their point of view. People who disagree with them, quite often find themselves shunned or looking for new jobs. Most employees keep their heads down and their mouths shut. The company is infested with toxic leadership throughout which makes it difficult to offer input without repercussions. Many people become overweight or ill within a time of working there, due to the high expectations, lack of appreciation, toxic environment and excessive workloads. On some floors you are not permitted to speak without being asked a question. Upper management seems to stay 5+ years, but lower ranking positions have a high turn over. Sadly, this company is mostly out for itself and offers poor support for employees who need a voice.

    Advice to Management

    Get a new board of directors to keep Jack in-line and hire a high powered organizational development company to do a complete overhaul on your corporate culture.


  7. Helpful (14)

    "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Redlands, CA
    Former Employee - Manager in Redlands, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Esri full-time (More than a year)

    Pros

    - Good for white people without experience!
    - Great job for people without any ambitions to change the world!
    - Awesome opportunity for mediocres!

    Cons

    1- Horrible company and horrible CEO (Jack). I worked there for many years and after leaving I realized that the time i spent at Esri was a total waste. I truly regrets working for this company. Since the time I left Esri I started to grow and learn real business and got to a point in my career that i reached an executive level role at a fortune 100. I have every reason to be happy about my decision to leave Esri :)
    2- HR is also terrible and does not know what they are doing. they are a liability to Jack and will (inevitably and soon) get him into a lot of legal trouble with their wildly illegal behavior.
    3- Jack is surrounded by a bunch of old men who do not know what they are doing. The world is much larger than Esri and the market opportunity is massive (but they really do not know that).
    4- If you are looking for a successful career in GIS, STAY AWAY from Esri. It only looks good from the outside.
    5- if you are like me and share my passion for GIS, find another GIS company. It is really not worth it. You will end up hating GIS if you work for Esri. Do not do it, trust me. GIS is a beautiful field and one that inspires millions of people and enable them to do truly amazing things. Esri is not helping anymore advance the cause!

    Advice to Management

    1- Fire all old industry managers and marketing leaders (cut the fat!!).
    2- Get out of GIS because you are giving it a bad reputation!
    3- Remember Jack that you (just like all of us) will leave this world at some point. End you journey with a good thing for you to be remembered long after you are gone! That's my advice! Sorry if I am too direct. You need to hear it.


  8. Helpful (7)

    "BSA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redlands, CA
    Current Employee - Anonymous Employee in Redlands, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Esri full-time

    Pros

    big name company for the area

    Cons

    no room for upward movement


  9. Helpful (16)

    "No career opportunities."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Engineer in Redlands, CA
    Former Employee - Senior Product Engineer in Redlands, CA
    Doesn't Recommend
    Approves of CEO

    I worked at Esri full-time (More than 8 years)

    Pros

    Learning GIS is by far the only pro of working at Esri.

    Cons

    Absolutely no attempt is made by management or HR to further any type of career advancement. Training is routinely denied. Any attempts to transfer to other departments will be denied. HR will always side with managers who have been there for decades despite the fact that they are liars. Management lying and manipulating is completely acceptable.

    Advice to Management

    Get rid of the liars! You know who they are.


  10. Helpful (8)

    "Not for young software engineer professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Redlands, CA
    Former Employee - Software Developer in Redlands, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Esri full-time (More than 5 years)

    Pros

    Cheap city, relatively safe neighbourhood, no traffic jam

    Cons

    Zero Growth, your coworker would be way less smart and less productive than those you will find in Bay Area, you will learn things slower since their code quality and project management are even worse than most of mainstream open source projects.
    Low paid, you can find a company that pays you six figures in Orange County or double your current salary if you move to bay area, I know they are expensive but paying half of what others would offer is definitly underpay

    Advice to Management

    Keep up with the current growth of IT industry, make some real progress

    Esri Response

    Oct 14, 2015

    Thank you for your feedback. We are constantly improving and innovating development philosophies across the many software development teams responsible for designing, implementing and ensuring ... More


  11. Helpful (24)

    "Run from this company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Programmer in Redlands, CA
    Current Employee - Software Development Programmer in Redlands, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Esri full-time (More than 3 years)

    Pros

    If your definition of innovation is based on ideas from 10 years ago, this company is for you. Or you have zero expectations for career advancement then Esri is the right place. Or you just want to be treated like cattle, you've found your perfect job.

    Cons

    The emperor has no clothes sums up Esri. This company is so bloated with mediocre employees, it's almost hard to fathom for anyone who doesn't work here. Esri's software is beyond outdated and the founder is in some sort of denial that hurts the brain to hear the word "visionary" used to describe him. Esri has created an office park that they referred to as: "the campus". But unlike a real campus there are no new ideas happening here. In fact, there is no incentive to improve. No bonus, no rewards, no recognition for a job well done. There isn't even a free t-shirt given when you join, (you can buy one for $25 but first you have to share a room at the company conference if your manager approves you working at it). There is no joy working at Esri and once you get it, no other company wants anything to do with you.

    Advice to Management

    Management? The so called directors are just following direct orders from the founder. Do you honestly think these guys, (yes, they're all guys) could get a management job anywhere else? (if you answer yes... I've got some ArcGIS products to sell you!)



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