Esri Reviews | Glassdoor

Esri Reviews

Updated March 29, 2017
81 reviews

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Esri President Jack Dangermond
Jack Dangermond
45 Ratings

81 Employee Reviews

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Pros
  • Esri has excellent work-life balance - flexible hours, work from home - just deliver results (in 39 reviews)

  • Good company to work for, great benefits (in 35 reviews)

Cons
  • average salary, not a great career path of upward mobility (in 29 reviews)

  • No career growth unless you chart your own course (in 18 reviews)

More Pros and Cons

  1. "Toxic management - SMB Commercial"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Redlands, CA
    Current Employee - Account Manager in Redlands, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Esri full-time (Less than a year)

    Pros

    - Company is well respected and recognized as a leader within the GIS space
    - Steady growth
    - Decent compensation/benefits, but....

    Cons

    - Higher ups and HR continue to seemingly ignore severe problems within the teams of managers they seem to really like (SMB Commercial Team, many have left in less than 6 months)
    - Toxicity of management within team depletes team morale
    - Pushed by management to make unethical decisions and even lie at times
    - Constantly manipulated by management at a team level and individual level

    ....
    Very disappointing overall. I had heard great things about Esri before coming into role, but what I've experienced here does not reflect that view. I sincerely hope something changes soon.

    Advice to Management

    If there are clear red flags and patterns that demonstrate lack of ability to lead a team, please intervene at a team level and don't just let it happen (meaning don't just make someone take anger management classes, actually talk to the team members to figure out how to solve the problem).


  2. Helpful (3)

    "No innovation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Redlands, CA
    Former Employee - Senior Software Engineer in Redlands, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Esri full-time (More than 5 years)

    Pros

    Co workers were friendly
    Nice cafeteria
    Treed campus provides need shade in 115 + degrees summers
    Adequate parking for all buildings

    Cons

    Management is only interested in milking current product
    Lack of innovation
    No female leadership in higher management: old boys club

    Advice to Management

    None. They won't listen to anyone


  3. Helpful (14)

    "Not so great!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Editor in Redlands, CA
    Current Employee - Editor in Redlands, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Esri full-time (More than 10 years)

    Pros

    Beautiful campus, cafe, nice buildings.The employees are friendly and fantastic!

    Cons

    Uncomfortable offices and chairs; no room for growth; increases are minimal (at best); HR is invisible when you need them; weather is too hot; Redlands is too expensive to live in; managers could improve on their employee skills; communication is nonexistent; always stuck with nowhere to turn; do not look here for a good job.

    Advice to Management

    Hire managers based on their experience, understanding, and necessary employee skills; hire within; get somebody employees can trust; increases should be based on skill, dependability, reliability, and job duties, not just position. HR has no employee relations and should be replaced. Some are not given their federal and state rights, but are just denied outright.


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  5. Helpful (15)

    "Disappointing Work Culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Redlands, CA
    Former Employee - Project Manager in Redlands, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Esri full-time (More than 5 years)

    Pros

    Work Life Balance is phenomenal. Medical Benefits, Dental Benefits, Vision Benefits, and 401K plan are top notch. It's a very stable job.

    Cons

    Pay is way below national standards; for a billion dollar company, you'd think they would pay their employees more. Management is horrid.

    Advice to Management

    If there's one problem with Esri it is management and the enormous egos fighting for power wherever they can get it. From the onset, it seems like the perfect company to work for: great benefits, managers and leads are flexible with work hours (within reason), and the work they do is actually really good for the world. As I got to work on more and more projects, I was astounded at how petty people could be, especially when it came down to office politics. Though most managers tend to keep their negative comments about other employees on other teams behind closed doors, I've been witness to hearing appalling statements that should be kept out of a professional workplace. It's really astounding and extremely disappointing that such a great company can employ terrible people.

    For the most part, I would like to say the non-management employees are great people. They're extremely hard working and dedicated to what they do despite the constant roadblocks they face because of managers who try and assert their power over the decision making despite not knowing the full background of certain projects. You may think that they should, but they don't. There's a lot of blind trust that managers expect from their employees.


  6. Helpful (2)

    "Graphic Designer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Senior Graphic Designer in Redlands, CA
    Former Contractor - Senior Graphic Designer in Redlands, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Esri as a contractor (Less than a year)

    Pros

    A lot of great people to work with in the graphic dept.

    Cons

    Shoddy treatment of contract staff. I was hired as a contract to hire position. After a year (the maximum time for a contractor) I was dismissed without a reason.

    Advice to Management

    Honesty is the best policy


  7. Helpful (11)

    "Low Salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Applications Developer in Redlands, CA
    Former Employee - Web Applications Developer in Redlands, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Esri (More than a year)

    Pros

    Redlands is a nice place to live

    Cons

    No motivation, Bossy manager and bad team members who like to play politics behind back.


  8. Helpful (9)

    "Revolving door strategy with no guidance to back it up"

    Star Star Star Star Star
    Former Employee - Retail Account Executive in Minneapolis, MN
    Former Employee - Retail Account Executive in Minneapolis, MN

    I worked at Esri full-time (Less than a year)

    Pros

    Free healthcare which can be a big deal for families. The profit sharing was decent since it went into the 401K annually, along with matching. The technology is very interesting and relevant in a lot of ways that impact our daily lives.

    Cons

    Salaries are not competitive whatsoever as they're related to other software sales jobs, Esri employees are competing against traditional sales organizations with highly motivated and compensated reps. Esri pays hourly and does not have a bonus or compensation structure.

    Strategy within the commercial space has rotated on a 9-12 month cycle for years and the lack of consistency has impacted any attempt at finding strengths and capitalizing on them in a very competitive market.

    Esri's philosophy is that the software is important and it will sell itself as a result. Because of this, any market intelligence or awareness is generated on the fly by the sales staff learning as they go.

    Leadership has a lot of experience in traditional GIS technology, but has little savvy when it comes to running a sales organization. Expectations are also seemingly poorly thought out, with little apparent feedback or consideration from actual market conditions.

    Esri Response

    Apr 28, 2016 – Human Resources

    Thank you for taking time to provide your thoughts. We agree – our benefits are great! Esri’s philosophy is to enable our customers to be wildly successful in how they apply geographic methods to ... More


  9. Helpful (13)

    "Unlike anything else"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Esri full-time

    Pros

    ESRI is a very unique company in all aspects of how they conduct business, manage employees and bring products to market. This is a positive if you are interested in staying away from the traditional corporate culture.

    Cons

    The company lacks serious management talent. Most of the management team has no experience and they are simply followers rather than leaders. It's never really clear where things originated from or why we are doing something. I have never seen anything like this before. It's quite interesting to see how something as simple as a news article or buzzword drives the entire direction of the company. It's scary and alarming, and most of all, it's a big distraction for sales and marketing and product development.

    Advice to Management

    Bring in a consultant to train management on how to be real leaders. Being a leader isn't about regurtading what your peers are already saying - it's about inpiring action and achieving real outcomes.


  10. Helpful (3)

    "Low pay, don't follow a good process for high quality products"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Design Intern in Redlands, CA
    Former Intern - Design Intern in Redlands, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Esri as an intern (Less than a year)

    Pros

    - Good for low-stress and work life balance
    - Less expectations as compared to other companies in the industry in the same domain
    - Good if you are thinking to stay longer at the company

    Cons

    - Offers low compensation
    - Offers the lowest hourly wage to interns in the industry, domain and location (i.e. Redlands)
    - Management does not scrutinize CTOs and the quality of their deliverable
    - Good resources are intentionally not offered a job since they might move out soon
    - Private company, does not tell anybody the profits, or any financial numbers. My product manager won't tell me the number of active users we have :(

    Advice to Management

    Open up, you are not a great company! Competition can disrupt the company


  11. Helpful (16)

    "Meh"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Portland, OR
    Former Employee - Anonymous Employee in Portland, OR
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Esri full-time (More than a year)

    Pros

    When you work over 40 hours, you have the option to get paid for them or bank them as vacation hours. Employees and domestic partner/spouse don't have to pay for health benefits.

    Cons

    People tend to stay at the company for a long time (many of my co-workers had been there 8-20 years), and I think this - and that Esri's a private company that hasn't had to worry about profitability much - results in a lot of "this is how we've always done it" and reluctance to try things that feel new to them.

    Advice to Management

    Don't take the fact that employees at your headquarters stay for a long time as a good sign (there aren't many other employment options once you settle down in Redlands), and try to encourage and reward people who try new things and act like this is more of a growth-minded company.



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